LaserJet M1217nfw MFP: HP laserjet printer stop printing after the change of internet provider - solution: Reinstall...

Hello

my all-in-one HP laserjet has worked on my computer laptop windows 7, via a wifi connection, in the past;

internet provider has recently changed, and since then, I can't install the printer so that it works continuously.

After installation initial (via cable between laptop and printer), everything seems fine;

I select "share with everyone".

= > everything OK, everything prints, for two users.

Problem:

The next time myself or another user trying to print, just a few days later - nothing works anymore.

NO error message;

use of the printer is visible in the queue;

printer is visible (and selected as the default printer) in "devices and printers" with a green check mark, but in light grey, as if idle.

When (right) by clicking on "help", no error is found... but nothing prints, always.

How can I avoid to do the reinstall whenever I want to print from my laptop?

(Printing from my Tablet works great!)

Would be very grateful for your help... Thanks in advance!

Hi @KatLe ,

I see that you have problems printing to different user accounts. I will definitely do my best to help you.

I have provided a document for the definition of security permissions for printing to see if this will help.

Can the administrator account on the computer printing, or were they also intermittent problems?

Download and run the Print and Scan doctor. It will diagnose the problem and could solve it automatically. Find and fix common printer problems using the tools of diagnosis HP for Windows?

What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

If you need help, let me know.

Good day!
Thank you.

Tags: HP Printers

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