Windows cannot recognize the printer after the print job is canceled

When I installed my printer Epson XP - 410 on my laptop Windows 7, the installation of program established three identical icons in the box "Show hidden icons" system tray, a 'Epson XP-410 series named' and others adding "(Copy 1) and (copy 2) that." It was not critical until today when I ran in the paper and cancelled the print job. Now rather than see the icon for XP - 410 as before, Windows Live Photo Gallery is only to see the icon (copy 2) and the properties of the printer selection under print settings is looking for a printer that does not exist, say is not ready, showing without ink, etc..  Anyone know how I can get Windows to recognize the printer that is there instead of look for one that is not there? I tried to customize under Show hidden icons, but when I change the status of the any icons, they change all three at once. Any help would be so appreciated...

Original title: duplicate icons in the box "Show hidden icons" in systray

Hi Robert,.

Thanks for posting your query in Microsoft Community.

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. What is the exact error message you get when you give the print command?
  2. You have related driver printer disks to install the printer?

The question may arise if the package of printer from the printer model driver is either not installed correctly or has been corrupted.

In order to diagnose and solve the problem, I would say, try the following methods and check if the problem persists.

Method 1:

Run the printer Troubleshooter and check if that helps. He made sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.

Open the printer Troubleshooter

If the problem persists, try the following method.

Method 2:

Try to uninstall and reinstall the last full have printer drivers and check if the problem persists.

Step 1: Uninstall the printer drivers installed in the system

  • Open programs and features, click Start > Control Panel > programs and features.
  • Find and select Epson printer drivers in the list of programs.
  • Click Uninstall and follow the instructions on the screen.
  • Reboot your system.

Step 2: Reinstall the printer drivers

Reinstall the latest drivers at the following link that is compatible with Windows 7.

Epson XP-410

Additional information:

Solve printer problems

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Hi John - thank you for your response. For the benefit of someone else who has this problem, I was able to perform a miracle. Went to Start - devices and printers, found three printers instead of one year, removed the two copies and who has also removed the two unwanted icons in the systray. Now, everything's fine. Hope this helps someone.  Thank you, Christian...

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