LaserJet M525 - AddressBook General error Services

Similar Questions

• I get error Service disabled 0 x 80070422 when you install SP1 on Windows Server 2008 R2 (KB947821)

  original title: I get error Service disabled 0 x 80070422 when you install SP1 on Windows Server 2008 R2

  I get the above error if you use Windows Update or install SP1 from DVD.

  I found that the Windows Modules Installer Service is the service responsible for the error. It is configured to start automatically. When I go to the Dependencies tab I get a pop up that says: "Win32: the service cannot be started, either because it is disabled or because it has no enabled devices is associated to him."
  I disabled AVG during an installation attempt.
  I followed the troubleshooting steps, by running the update of preparation tool (KB947821 nothing helps.

  Hi Roy,

  Your question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please ask your question in the following forum.

  http://social.technet.Microsoft.com/forums/en-us/categories/

  I hope this helps.

• General error on the display of CV - model # E910A wireless printer

  When printing, after 2 pages have been printed, I get a general error as follows:

  "There is a problem with the printer

  See the 0x610000f6 printer documentation. "

  I was wondering if anyone has had this problem & what to do to get rid of the message?

  Please notify

  Thank you

  Hi Hockey1,

  Welcome to the HP Forums.

  I see that you have a problem with the error code "0x610000f6".

  First of all, please make sure that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

  "I have also found a document that addresses 'traffic Jam' or ' 0X610000F6" message for HP Officejet 7500 (E910a and E910c) a large Format e-all-in-one printers.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thanks for your time.

  See you soon,.

• PC migration - converter could not connect to the remote computer. A general error occurred: unknown internal error

  Hello

  I am brand new to fusion m v so forgive me if I miss useful information of the first post time around.

  I try to use migrate your PC, feature of VM Fusion 8 but I see the error in the title of the topic when I try to start the import operation.

  I have disabled the firewall on the PC and MAC

  I tried over ethernet and direct connections

  When I run the migration of PC Windows tool, he complains that UAC is enabled even if it is not (confirmed via Control Panel and evolution via the command prompt)

  When you try to migrate, it accepts the PIN and then shows a warning on this certificate, that I choose to browse

  He will then ask admin username/pass on the PC (I tried my only regular and also tried setting a new admin user and try this)

  After that, I see the error: the migration of PC - Converter could not connect to the remote computer. A general error occurred: unknown internal error

  Should I keep trying to get this working, or that it will be more easy to find a way less direct to turn the PC to a virtual machine on the Mac?

  I found the logs on mac and have posted what I think is the appropriate one below, but not really sure:

  LOGS *.

  2016 04-21 T 11: 12:50.090Z | usbArb | I125: Log for USB VMware pid = 3550 Arbitration Service version 12.1.0 = Build = build-3272237 option = output

  2016 04-21 T 11: 12:50.090Z | usbArb | I125: The process is 64-bit.

  2016 04-21 T 11: 12:50.090Z | usbArb | I125: Host codepage = UTF-8 encoding = UTF-8

  2016 04-21 T 11: 12:50.090Z | usbArb | I125: Host is Mac OS X 10.10.5 (14F1713), Darwin 14.5.0

  2016 04-21 T 11: 12:50.088Z | usbArb | I125: VTHREAD initialize main thread 3 'usbArb' tid 119357

  2016 04-21 T 11: 12:50.088Z | usbArb | I125: DictionaryLoad: could not open the file "/ Library/Preferences/VMware Fusion/config ': no such file or directory.

  2016 04-21 T 11: 12:50.088Z | usbArb | I125: Preference of option of PREF file found in/Library/Preferences/VMware Fusion / config. Using the default values.

  2016 04-21 T 11: 12:50.088Z | usbArb | I125: DictionaryLoad: cannot open the file ' / dev/null/Non-existing DEFAULT_LIBDIRECTORY / settings ": not a directory.

  2016 04-21 T 11: 12:50.088Z | usbArb | I125: Preference of option of PREF file not found at/dev/null / Non-existing DEFAULT_LIBDIRECTORY/settings. Using the default values.

  2016 04-21 T 11: 12:50.088Z | usbArb | I125: DictionaryLoad: cannot open the file ' / dev/null/Non-existing DEFAULT_LIBDIRECTORY / config ': not a directory.

  2016 04-21 T 11: 12:50.088Z | usbArb | I125: Preferences optional PREF file not found in/dev/null/Non-existing DEFAULT_LIBDIRECTORY / config. Using the default values.

  2016 04-21 T 11: 12:50.089Z | usbArb | I125: DictionaryLoad: could not open the file "/ var/root/Library/Preferences/VMware Fusion / config ': no such file or directory.

  2016 04-21 T 11: 12:50.089Z | usbArb | I125: Preferences optional PREF file not found in/var/root/Library/Preferences/VMware Fusion / config. Using the default values.

  2016 04-21 T 11: 12:50.089Z | usbArb | I125: Deactivation of the preferences of the user PREF because disableUserPreferences is set.

  2016 04-21 T 11: 12:50.089Z | usbArb | I125: PREF cannot load the user's preferences.

  2016 04-21 T 11: 12:50.090Z | usbArb | I125: DICT - PARAMETERS GLOBAL/dev/null / Non-existing DEFAULT_LIBDIRECTORY/settings

  2016 04-21 T 11: 12:50.090Z | usbArb | I125: DICT - NON PERSISTENT

  2016 04-21 T 11: 12:50.090Z | usbArb | I125: DICT - USER PREFERENCES

  2016 04-21 T 11: 12:50.090Z | usbArb | I125: DICT - default USER IS/var/root / Library/Preferences/VMware Fusion/config

  2016 04-21 T 11: 12:50.090Z | usbArb | I125: DICT - HOST by default IS/Library/Preferences/VMware Fusion/config

  2016 04-21 T 11: 12:50.090Z | usbArb | I125: DICT - SITE by default IS/dev/null/Non-existing DEFAULT_LIBDIRECTORY/config

  2016 04-21 T 11: 12:50.091Z | usbArb | I125: USBArbRuleStore: loading rules of "/ Library/Application Support/VMware/usbarb.rules".

  2016 04-21 T 11: 12:50.091Z | usbArb | I125: VMware USB Arbitration Service Version 15.1.7

  2016 04-21 T 11: 12:50.091Z | machPoll | I125: VTHREAD beginning thread 4 'machPoll' tid 119359

  2016 04-21 T 11: 12:50.366Z | usbArb | I125: USBArb: trying to connect to an arbitrator on/var/run/vmware/usbarbitrator-socket.

  2016 04-21 T 11: 12:50.366Z | usbArb | I125: SOCKET create new socket, connect to/var/run/vmware/usbarbitrator-socket

  2016 04-21 T 11: 12:50.366Z | usbArb | I125: SOCKET connection failed, error 2: no such file or directory

  2016 04-21 T 11: 12:50.366Z | usbArb | I125: USBArb: unable to connect to the existing arbitrator.

  2016 04-21 T 11: 12:50.398Z | usbArb | I125: USBArb: UsbArbPipeConnected: connected to the customer, outlet: 4

  2016 04-21 T 11: 12:50.399Z | usbArb | I125: USBArb: 3450 Client connected (version: 7)

  Well well just in case someone found this one in the future, the question turns out to be that my PC has been joined to a domain, but I was connected to a local account. I solved the problem by leaving the field. There may be other ways to work around this problem.

• A general error occurred: error [VdbODBCError] - 1

  Hello

  I have Virtual Cener 4.01 on windows 2008 R2 64-bit server.

  I have ESXi hosts with 4.1_update01 patch and have the free db SQL server for the VC

  I was connected to the VC and notived a server has been disconnected.

  So I tried to connect it again and I had "a general error occurred: failed to ... " Error: error[VdbODBCError] (-1) "ODBC error: (40001) - [Microsoft] [ODBC SQL ... " ERROR [42000 "

  I followed http://kb.vmware.com/kb/1003980

  Shrunked the log file and restarted the management agent but still no luck.

  The VM on the server is still online. Can someone please help. Thank you

  The log file has this

  [2011-03-02 15:42:01.247 06116 info ' vmomi.soapStub [4]' opID = 0000003D EE6B6942] Reset Adapter stub server TCP:mnisvmsrv4:443: closed
  [2011-03-02 15:42:01.247 06116 "App" opID error = 0000003D EE6B6942] An unrecoverable problem has occurred, stopping the service of VMware VirtualCenter. : Error [VdbODBCError]-(1) "ODBC error: (42000) - [Microsoft] [SQL Native Client] [SQL Server] could not allocate space for object ' dbo." VPX_HOST_VM_CONFIG_OPTION'. 'PK_VPX_HOST_VM_CONFIG_OPTION' in 'VIM_VCDB' database because the 'PRIMARY' filegroup is full. Create disk space by deleting unnecessary files, removing objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the file group. "is returned when you run the SQL statement ' INSERT INTO VPX_HOST_VM_CONFIG_OPTION WITH (ROWLOCK) (HOST_ID, CONFIG_OPTION_VER, DATA, index_tableau, CONFIG_OPTION_DESC, CREATE_SUPPORTED_FLG, DEFAULT_CONFIG_OPTION_FLG) VALUES (?,?,?,?,?,?,?)".
  [2011-03-02 15:42:01.809 07132 info "App" opID = EE6B6942-00000046] [VpxLRO] - tâche-interne-56---vmodl.query.PropertyCollector.Filter.destroy--FA2F537F-CA34-44A4-95F8-14AAF05BB5B2(909B8829-6F75-42A7-9023-4AFA478ACDE9 BEGIN)
  [2011-03-02 15:42:01.809 07132 info "App" opID = EE6B6942-00000046] [VpxLRO] - spéciale-interne-56---vmodl.query.PropertyCollector.Filter.destroy--FA2F537F-CA34-44A4-95F8-14AAF05BB5B2(909B8829-6F75-42A7-9023-4AFA478ACDE9 FINISH)
  [2011-03-02 15:42:54.927 05640 info "App" opID = EE6B6942-00000048] [VpxLRO] - tâche-interne-57---vim.view.InventoryView.closeFolder--FA2F537F-CA34-44A4-95F8-14AAF05BB5B2(909B8829-6F75-42A7-9023-4AFA478ACDE9 BEGIN)
  [2011-03-02 15:42:54.927 05640 info "App" opID = EE6B6942-00000048] [VpxLRO] - spéciale-interne-57---vim.view.InventoryView.closeFolder--FA2F537F-CA34-44A4-95F8-14AAF05BB5B2(909B8829-6F75-42A7-9023-4AFA478ACDE9 FINISH)
  [2011-03-02 15:42:58.375 06116 info "App" opID = 0000003D EE6B6942] Force the closure of VMware VirtualCenter now

  Hello..

  Don't know the exact reason of why you get this error, but you try to manage a host ESXi 4.1 Update 1 with vCenter 4.0.x?

  If so, this is not supported... Page 3 here http://www.vmware.com/pdf/vsphere4/r40/vsp_compatibility_matrix.pdf

  / Rubeck

• Storage VMotion - a general error occurred: could not wait for the data.  Error bad0007.

  People,

  I searched through this forum and have not found an answer that works in many positions out there, I say to myself that I would ask him once again.

  Here's the context:

  We have 12 identical Dell M600 blades in 2 chassis with 16 GB of Ram, 2 x Xeon E5430, they are all connected to an Equallogic PS 5000XV iSCSI SAN on a separate iSCSI (vswitch1) with 2 cards network dedicated network and dedicated switch, console svc iscsi dedicated, dedicated VMkernel port for iscsi access. Net access (vswitch0) contains port groups VM for our various networks and a console port and vmkernel svc for VMotion with 2 separate NETWORK cards as well.

  We are running ESX 3.5 U3 and VCenter 2.5 U3 on Win2k3 R2

  VMotion works between all servers, Storage Vmotion works for most machines, HA works and the value 2 host failurs with no monitoring of vm, DRS is set to manual for now I have a few machines on the local stores that I complete my rebuilt LUN, there is no set of rules for DRS and VMware EVC is enabled for guests of the Intel. However, I'll just describe one machine to do svmotion below.

  Here's the problem:

  I'm trying to Svmotion via svmotion.pl - interactive, a Machine to Windows 2000 with a virtual disk and a virtual RDM. I am aware of the requirements for the RDM and required parameters for svmotion, independent is not selected for the RDM, and I also have svmotioned several machines linux and win2k3 with the same configuration without problem. In the interactive session, I choose to individually place the disks and I chose the virtual disk to only the virtual machine to be moved, essentially, as I saw it move vdisk virtual machine and then copy to the pointer of the RDM.

  The use of the processor in this machine is about 25% average. but I try to run migrations at the time the lowest. and The Host it itself shows only about 5.5 GB of the 16 GB of RAM used. so I think we're good on the RAM. the volume/datastore that I'm migrating from has 485 GB free and the volume/datastore I migration towards a 145 GB free. the VM virtual disk is only about 33 GB.

  I run the script the windows version of the RCLI svmotion. and when to begin the process, I get the following error at around 2 percent of the progress:

  "Since the server has encountered an error: a general error occurred: could not wait for the data."  Error bad0007. Invalid parameter. »

  After searching around, I found the following hotfixes to the U2 release notes

  • Migrate.PageInTimeoutResetOnProgress: Set the value to 1.

  • Migrate.PageInProgress: The value 30, if you get an error even after the setting of the Migrate.PageInTimeoutResetOnProgress variable.

  I've made these changes, and I still get the same error.

  When I dig in the newspaper, I see these entries in the journal of vmkwarning:

  (Feb 24 00:17:32 vmkernel iq-virt-c2-b6: 82:04:13:56.794 cpu4:1394) WARNING: bunch: 1397: migHeap0 already at its maximumSize bunch. Cannot extend.

  (Feb 24 00:17:32 vmkernel iq-virt-c2-b6: 82:04:13:56.794 cpu4:1394) WARNING: bunch: 1522: Heap_Align (migHeap0, 1030120338/1030120338 bytes, 4 align) failed.  calling: 0x988f61

  (Feb 24 00:17:32 vmkernel iq-virt-c2-b6: 82:04:13:56.794 cpu4:1394) WARNING: migrate: 1243: 1235452646235015: failure: out of memory (0xbad0014) @0x98da8b

  (Feb 24 00:17:32 vmkernel iq-virt-c2-b6: 82:04:13:56.794 cpu2:1395) WARNING: MigrateNet: 309: 1235452646235015: 5 - 0xa023818: sent only 4096 bytes of data in message 0: Broken pipe

  (Feb 24 00:17:32 vmkernel iq-virt-c2-b6: 82:04:13:56.794 cpu6:1396) WARNING: migrate: 1243: 1235452646235015: failed: Migration protocol error (0xbad003e) @0x98da8b

  (Feb 24 00:17:32 vmkernel iq-virt-c2-b6: 82:04:13:56.794 cpu2:1395) WARNING: migrate: 6776: 1235452646235015: could not send data for 56486: Broken pipe

  At this point, I'm stuck... What is Windows RCLI? the vcenter Server? or the service console with not enough of RAM? We have already increased all our consoles service 512 MB...

  Any help would be greatly appreciated...

  Thanks in advance.

  Alvin

  The vmkernel on out of memory error, I had that before. And vmware support recommends setting 800M Max service console memory. And I did it and have no problems after that.

  See if that helps the issue.

  Mike

• Why do I have a 'General' error when trying to connect to a site on my laptop, but my office works fine?

  After an update from Microsoft, I tried to connect to a gambling site, but all I get is a "General error". He told me to refresh the page and try again. When I go to my office, I have a problem to connect. Why? Desktop is running xp, computer laptop windows 7.

  You can try the following steps in case of problems with web pages:

  Reload Web pages and ignore the cache to refresh potentially stale or corrupt.

  • Hold down the SHIFT key and click the Reload button
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (Mac)

  Clear the cache and cookies only from Web sites that are causing problems.

  "Clear the Cache":

  • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

  'Delete Cookies' sites causing problems:

  • Firefox/tools > Options > privacy > Cookies: "show the Cookies".

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do NOT click on the reset button on the startup window Mode without failure.
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• I'm playing msn Backgammon but I receive a "General error".

  When I try to play backgammon msn I get a general error message.  He said also to disable my firewall (which I tried) and close a bunch of ports (80, 335, etc), but nothing works, I always get the message

  Hello

  You can check this link.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-gaming/what-do-i-need-to-do-to-stop-the-General-error/322df738-A440-4252-9052-e07275de5ea0

  There are a few steps you should try do not require you to have to call in any phone number. :)

  Hope that helps!

• Epson Stylus Photo R300 error - "service required - parts inside your printer are at the end of their service life"

  I have an Epson Stylus Photo R300 and immediately after changing two cartridges of my computer error - service - parts inside your printer are at the end of their life expectancy, and the printer will not respond to the control buttons. I had printed only a test page which was fine, but I can't get rid of this message that stops my printer to work. Help, please!

  The manual for your printer said, "dealer" when you see this error message. This article from Epson (for a different printer model)

  http://www.Epson.com/cgi-bin/store/support/supDetail.jsp?BV_UseBVCookie=Yes&infoType=FAQ&OID=58608&prodoid=53540921&FOID=172781

  indicates that the porus waste pads are at the end of their useful life and you should get replace them and then use the reset utility. It may be cheaper to just buy a new printer, so study the costs before making a decision. I would contact Epson directly for advice.

• How to add sound to the General error handler

  I'm looking for an easy way to create a sound signal (beep or something) when the General error handler displays an error message.  Someone at - it suggestions?

  Hi Bill,

  make a shell vi containing the error handler and an additional function of "beep". And that's...

• all in a habit of 6500 a print - General error 0 x 61000016

  my all-in-one keeps refusing to print

  get the error message

  General error

  There is a problem with the printer 0 x 61000016

  I tried to stop the printer with the power button, disconnect the source of power and re plugging as he said, but it does not help thanks all

  Hi katt6,

  Welcome to the Forums of HP Support! I see you found a general printing on your HP Officejet 6500 a error, did you base unsuccessfully troubleshooting.

  "I would like to continue you here: a 'carriage Jam' or ' 0X610000F6" Message displays on the all-in-one

  Please complete all of THE steps and let me know the results. If the printer is still in error state after have done all the troubleshooting steps I suggest that contact our support to the 800-474-6836 as it is the material of printers. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• How to get into Backgammon after the message "General error"?

  I'm registered, I chose the version computer game, standard, game, then display 'General error', 'try to reload. No way to reload that AFAIK. How can I make it work. I turned off blocking.

  Hi CarolCaseZO,
   
  1. When you say Backgammon are you referring to an online game?
  2. when exactly you get this error message?
  3. were there any changes made to the computer before the question?
  4. what browser do you use?
  5. If you use Internet Explore version of Internet explore you use?
   
  Find out what version of Internet Explorer you are using
  http://Windows.Microsoft.com/en-us/Windows7/find-out-which-version-of-Internet-Explorer-youre-using
   
   
  Check out the link mentioned below, if you are using Internet explorer.
   
  The problems of games online using Internet Explorer
  http://support.Microsoft.com/kb/2528246
   
  Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.
  For reference:
  How to optimize Internet Explorer
  http://support.Microsoft.com/kb/936213/no
  Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.
  Method 2:
  If the problem persists, I suggest that you post your request in the community of MSN games, for further assistance:
  http://zone.MSN.com/en/General/article/community.htm
   
  Post a screenshot of this question on this forum so that we can understand the question in a better way.
  How i: post a screen shot on this forum?
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/how-do-i-post-a-screen-shot-on-this-forum/c86de820-C620-401c-A804-9f6337cd3053
   
  Hope this information helps.

• GENERAL ERROR. 0X6101be9

  Why am I get an error of ing:

  GENERAL ERROR.  THERE IS A PROBLEM WITH THE PRINTER.  REFER TO THE DOCUMENTATION OF THE 0X61011BE9 PRINTER

  With the C309g, there are a few things you can try to do before a reset if you have not already. First of all, turn the printer off and unplug. Then remove the printhead and clean the electrical contacts on it and on the inside of the printer. In the video transport Jam following the link to all about minute 7 it shows you how to remove the printhead. Make sure you do not touch the bottom of the print head because it is where are the nozzles. Touch the nozzles can transfer ink and damage the print head. To clean the contacts get a lint cloth or a coffee filter (a paper towel will work, but it is not recommended to use because they tend to fall apart very easily) and bottled or distilled water (tap water will not work, because there many microscopic contaminants that can damage the print head). Moisten the cloth and dry the remaining water. Gently clean the contacts at the back of the print head and the printer ensuring dry any excess water on the print head and inside the printer. Replace the printhead and ink and plug the printer back. See if the message still comes up.

  Fixing a jammed carriage - printer HP Photosmart Premium all-in-One (C309g)

  If the message appears, do a physical cleaning of the print head. Bob_Headrick was kind enough to post the steps. I'll link this post below.

  Message from Bob_Headrick

  If after cleaning it still does not work, do a hard reset of the printer (instructions below). If she still has the error after the hard reset, then there is nothing that can be done, and the printer will need to be replaced.

  To do a hard reset:
  1. make sure that the printer is turned on.
  2. pull on the power cord from the printer.
  3. pull out the power cord from the wall.
  4. wait for 30 seconds.
  5. plug in the printer and turn it on.

• Service Pack 3 Setup error: "Service Pack 3 Setup cannot update an active (debug) system with a free (retail) version of Service Pack 3, or vice versa"

  Service Pack 3 Setup error: "Service Pack 3 Setup cannot update an active (debug) system with a free (retail) version of Service Pack 3, or vice versa"

  I have XP SP3 download Tuff. I have a Dell Inspiron 16000 w / XP Edition home (version 2002) W / SP 2 is installed.  I couldn't find a reference to the error in line last night.  Can anyone help?

  Turbo Tax 2011 says that I can not download their stuff until I get my XP Stuff to the height.

  Only 6 more days until what the tax man will come :-)...

  Help!

  Put your search inside the quotes term allows when you search for the exact error messages:

  "Service Pack 3 installation cannot update an active (debug) system with a free (retail)"

  The first shot has the answer: http://www.askvg.com/windows-xp-sp3-setup-error-cannot-update-a-checked-debug-system-with-a-free-retail-version-of-service-pack-3/

  CurrentType at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion value should read "Uniprocessor Free" or "free multiprocessor".

  John

• Try to download Flash Player 11 error msg vary between 'General error' or ' cannot be updated (filename) ' or we do not have the necessary permission.

  Adobe Flash Player 11 & IE

  I am running Windows XP SP3 32 bit. IE8 and 2 user accounts with permissions of system administrator. Flash Player 10 has worked well. Delete us all the temporary files, internet history & cache. I have uninstalled all previous versions & tried to install the lateset version. When you try to download Flash Player 11 error msg vary between 'General error' or ' cannot be updated (filename) ' or we do not have the necessary permission. Now he tells me that it cannot be saved. When it works it will download on 1 user account but the 2nd a/c cannot access applications require a PS to run. older versions cannot be re installed. Tried all the suggestions in the forum. Have tried a few weeks to understand it, but I'm stuck now. Help, please.

  Hi, Robert,.

  Try uninstalling Flash Player using the uninstaller here.  Sometimes, there remains remnants of previous installations.

  http://kb2.Adobe.com/CPS/141/tn_14157.html

  Restart the computer

  Reinstall the software after you have cleaned the file cache as described below

  http://www.Adobe.com/FlashPlatform/?promoid=ITXQR

  Open the command prompt window

  Type the following commands by pressing enter after each one

  Rundll32.exe inetcpl.cpl, ClearMyTracksByProcess 8

  Rundll32.exe inetcpl.cpl, ClearMyTracksByProcess 255

  Rundll32.exe inetcpl.cpl, ClearMyTracksByProcess 32

  Rundll32.exe inetcpl.cpl, ClearMyTracksByProcess 16

  Rundll32.exe inetcpl.cpl, ClearMyTracksByProcess 2

  Rundll32.exe inetcpl.cpl, ClearMyTracksByProcess 1

  When you are finished with the above commands, type Exit and press ENTER to close the command prompt window.  Reinstall Adobe Flash Player.