LaserJet pro 400 MFP 475dw does nothing

Today my new (2 months) color MFP printer is enabled but does nothing. No copy, no sending of faxes, no scanning and no printing. It happened all of a sudden. I tried turning it took off for about a houir then back on but it didn't work. Help.

P.S. This thread was mved Laserjet multifunction and all-in-one. -Hp moderator of the Forum

Found a solution. Reset the NVRAM as follows:

1: print a Setup page before you start resetting
2: disconnect all the cables except the power
3: while the printer is in ready state, note the position of the "Ready" message on the screen (probably on the bottom right)
4: power the printer via the power button off / stop
5: touch the location on the screen when the "Ready" message appeared.
6: everything by touching the screen, turn on the printer. Continue to hold the screen.
7: when the "Memory limit reached" message appears, release the screen.
8: printer will restart, clean and calibrate
9: return to their appropriate cable ports
10: print a configuration page to confirm settings are disabled. Restore the desired manually.

Tags: HP Printers

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