LaserJet pro m128fw mfp

I bought a printer HP Laserjet Pro MFP M128fw today, however, as soon as the first go himself nothing seems to go well, initially I encountered error paper jam twice, he asked to open the door to clear the jam, I see you just open the front door. Restart and try the 3rd time, I get error saying Instal black cartridge, now it is unused printer without a single printed copy. It would be good to have some resolution.



Hello Vikash_Joshi,

Welcome to the HP Forums!

I understand that you get some problems with your m128fw Laserjet MFP. I will do my best to help you! Please make sure that the printer is connected to a live wall, not a surge protector. I want to check if that makes a difference.

If you still receive a message of paper jam, then follow this HP document a "Paper jam" Message appears on the computer and on the printer flashes the Attention.

Because you receive black install ink cartridges, follow these steps:

(1) remove all printer ink cartridges, and then close the door
(2) remove the power cord from the printer (do not press the power button)
(3) wait 60 seconds or more, then reconnect the power cord to return in
(4) wait for the printer to turn completely, and then install the ink cartridges
(5) try to print a document

Please post your results, I will be looking forward to hear from your part, have a great day!

Tags: HP Printers

Similar Questions

  • Jams on LaserJet Pro M1530 MFP document feeder

    I have a LaserJet Pro M1530 MFP. Recently, we had developed errors pulling the paper into the automatic document feeder. It was injury but now unable to feed all documents without error of jam & constant. I followed the cleaning instructions.

    error message... "Document Feeder mispick. Reload, then press [OK] to continue.

    I guess I need to replace the ADF file. Can I do it myself or should I pay for support (currently out of warranty)

    Any help would be appreciated!

    I'm afraid that this is not something that you can fix it if it is off. If the steps outlined in the document below did not help, then the best thing to do is to contact HP support to see if they can fix it and how much it would cost.

    "The document feeder mispick" Message appears on the control panel and the ADF is not Pick Up paper or feeds on several Pages

  • LaserJet Pro M127fn MFP: Stuck on "Print Fax Front Page.

    This MFP is stuck with the message, 'Printing Fax Page One' I've tried the reset instructions are on the forums, but cannot get rid of this message. Is there a reset 'hard' or 'factory' I can do? Thank you

    Hi again,

    I would say for updating the firmware of the printer.

    Here is the link just choose your operating system and select the firmware download.

    HP LaserJet Pro M127 MFP series Firmware update

    Make sure that you scroll to the Firmware section.

    See if that helps

  • LaserJet Pro 200 MFP M276


    I bought a Laserjet Pro 200 MFP M276 for small business a few weeks ago.

    I can't set up scan to email on our established network...
    Our IT guy gave us a number IP, GW, and SM... but I can not drive where these entries and make it work?

    We want unity do scan to email - one of the computers is based in another State, so he needs to go through the network.


    Hi @Schnickers ,

    I see you are having problems setting up scan to e-mail for the Laserjet Pro 200 MFP M276. I will definitely do my best to help you.

    I have provided a document to configure the scan to e-mail settings.

    Scan from the control panel (including the Scan to Email, in PDF format, and to a network folder) for HP LaserJet Pro 200 Color MFP M276n and M276nw.

    What operating system do you use?

    Mac OS X: how to find which Mac OS X Version is on my computer?

    How to find the Windows Edition and the Version on your computer.

    If you need help, let me know.

    Good day!
    Thank you.

  • HP Color LaserJet Pro M477fdn MFP (CF378A)

    Hello, I was wondering if the multi function HP Color LaserJet Pro M477fdn MFP
    (CF378A), can function as a fax server machine in a network local lan?

    Thank you


  • Color LaserJet PRO M277 MFP: HP Color LaserJet PRO M277 MFP Fax


    I'm using my new printer HP COLOR LASERJET MFP M277 PRO and his works fine. I just have1 problem, I want to fax a document and I can't seem to do. Can you please explain me how to fax.

    Thank you

    Hi @RitaR07and welcome to the community of HP.

    I read your message, ask questions about how fax on your HP Color LaserJet MFP M277 PRO, and I want to help him.

    Below, I've posted a document that explains how to set up the printer for faxing, as well as how to send a fax. Please try all the steps in this document and let me know the results, as well as the problems or the error codes that you met.

    Send and receive faxes with the HP Color LaserJet Pro M277n MFP and printers M277dw

    I hope this helps.

    If this help will testify of my answer by hitting the thumbs to the top slot

    Click on the button "Accept as Solution" if I helped you reach a solution.

  • change the language of the Control Panel on laserjet pro m1530 mfp

    How to change language of the Control Panel on laserjet pro m1530 mfp. I screwed up the installation.

    Hi timloso,

    Select the language

    1. On the Control Panel, press the Setup button ( ).
  • Where can I find the drivers and software for the LaserJet Pro M1132 MFP on Mac OS Mountain Lion?


    According to it doesn't seem to be a software and drivers for the LaserJet Pro M1132 MFP.

    When will they be available?

    I read in that "today, a solution for your printer is not available for the Mountain Lion. However, an update of the driver will be available in fall 2012 . "Since it's already winter 2012, a solution will be available before January 2013?

    Thank you.

    Hi Chun Pong,

    Seems to download the software I mentioned before has been deleted. This means that a new driver will be downloaded.

    Please visit the site from time to time if a new software is available. I'll keep an eye as well and provide an update here, if the new software can be downloaded. It may take a few days.

  • Can I disable wi - fi on a HP LaserJet Pro 100 MFP M177fw color. My place of work does not.

    My workplace allows no wi - fi to be active on the printers. Features wi - fi color HP LaserJet Pro 100 MFP M177fw can be disabled?

    Hi ltyarr,

    I understand what you want to do but you can just turn off the wireless radio, or you can install a password for the network, and then disable the wireless radio.

    I have provided the manual for the Laserjet Pro 100 color MFP M177fw. The specialized section

    Safety features of the product to the 56 page allows you to configure the wireless and password protect the network. You can disable the wireless radio and no one could access or set up a network without password.


    Good day.

  • LaserJet Pro 400 MFP: LaserJet Pro 400 prints not Google Chrome

    Sorry, please answer my question in the forum somewhere but I can't find.

    Since I got my new LaserJet Pro 400 MFP I can print is no longer things such as my weekly payroll tax receipts.  I use Google Chrome.  When I try to print, I get only the options to 'Save' or 'Cancel' so I have to save it, then go to My Documents, find it and print it out.  I would really like to continue to use Google Chrome, so it's an another printer driver that I need to use?  Thank you!


    You need not of any other driver, just point Google chrome to the right pair...

    Google chrome opens the print dialog box, and then press the button change.
    Select your printer from the list instead of the default save as PDF option and try to print again.


  • HP LaserJet Pro 400 MFP M425 - paper supply is still legal

    HP LaserJet Pro 400 MFP M425

    IM unable to have paper paper feed use.

    I can scan with the scanner bed and there select the paper letter correctly, but when I try to use the paper feed its still legal size

    Ive has restored to the default factory settings, but still the problem persists.

    How can I make the change to have select letter size.

    Thank you

    Hi @biggddc and welcome to the Forums of HP.

    I'm sorry, but to get your question more exposure I suggest posting in the trade forums since it is a commercial product. You can do to Commercial Forums of LaserJet HP.

    I hope this helps!

  • Where is the location of the fonts on LaserJet Pro 400 MFP M425dn dimm?

    I recently bought a LaserJet Pro 400 MFP M425dn and to install a strip of memory custom font I bought for another printer that accepts fonts DIMM.

    The problem is that I can't find the font dimm location, even if the configuration of the printer said very clearly that there is a 'Slot DIMM 1. Said user's Guide: 'this product includes a panel of memory which will accept the following third party font and barcode... '. "- but it does not say where is this"sign of memory. "

    There is a door on the left side of the printer, but it has only a rectangular socket, not a DIMM slot.

    Can anyone solve this mystery? Thanks much for any help.

    Thanks - but it was not the question. I'm not trying to add memory to the printer, but instead to add a MEMORY programmed bar that includes additional fonts.

    For the love of someone else who may be interested, I finally found the answer to my own question on TypeHaus website:

    This side door on the left (in fact) the door to the DIMM of fonts. I didn't recognize it as a door of police-dimm because the last style font dimm HP uses different hardware than what they used in the past. The new design doesn't have the pins on one edge of the DIMMs, as do the older styles, but instead uses a rectangular connector on the underside.

    You can see the answer here:

    The illustration is specifically a D401, but the design of the door and socket are identical to the design door and taken on the M425dn.

    I hope this can help someone else who may be as puzzled as I was!

  • HP Color LaserJet Pro M177 MFP: HP Color LaserJet not able to connect to connected HP


    I try to activate my printer (HP Color LaserJet M177fw MFP Pro) ePrint and much more, but I'm not able to do it cause connection problem, I guess.

    When I'm trying to 'print the information sheet', for example, the printer is not able to connect (stay on 'Sign in' loop indefinitely).

    My printer is less than a Vodafone EasyBox router, with firewall disabled and no specific barriers defined by me.

    Should I set some port forwarding (even if they should apply to ignore the firewall, when turned on) or any other specific configuration in the router?

    the same connection problem, of course, it happens when I do touch printer and console web administration, of course.

    In addition, I'll let you know that my router is not blocking access, for example, to-from the web (i.e. I am able to manage my NAS from the outside, since he admitted to a DDNS) and other local devices

    I alreay set and as DNS pri/sec and had an output of cycle after the series of DNS.

    My printer also has a static IP address (defined by the DHCP protocol, based on the MAC address), so not a problem, I think.

    Thanks in advance for your help,


    Hi Lorenzo,.

    To enable Web Services fumctionality, you'll need to install the latest firmware on your printer (version 20160525)

    You can locate the current version of your printer by selecting configuration > reports > Page of Configuration, the firmware version is listed under the information section on the printer.

    Updated the firmware on Linux by following these steps, but I don't know if the latest firmware is available for Linux or not, try:

    If the latest firmware is not available for linux, temporarily install the printer on a Windows PC or a my and install the latest firmware:

    Kind regards


  • HP Color LaserJet MFP M277 Pro: No software or drivers are available for HP Color LaserJet Pro M277dw MFP

    Trying to download the latest drivers (I couldn't scan with Easy Scan more after the release of macOS sierra 10.12) I received the following massage

    No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product home page.

    PS: My OS has been identified correctly in the web page.

    Hi @pisca46,

    Thank you for joining the HP Forums!

    I understand that there is no drivers for your HP Color LaserJet Pro MFP M277dw on Mac OS X 10.12 Sierra. I am pleased to see that for you!

    You are right that there are currently no drivers available at this time. In the meantime, I suggest trying the rest of this guide, of install a printer Mac driver by using Apple Software Updateand then try using the Apple Image Capture.

    Otherwise, all we can do is wait for the drivers and software provision, or plan to use an older version of Mac OS X.

    If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

    I hope this helps!

  • Re: How to reset the password or do a factory reset on Laserjet Pro M225DN MFP

    Please, I beg you. I asked to please. This printer is darn screwed up the password, not me. I copy - paste bro, it's the right password.

    I think the printer must strip certain characters when present you it, I used my stupid password generator that has very aggressive settings. So bad it does not tell us what characters are problematic. Both and the user manual has no instructions to reset as any other printer out there. Also too bad that someone has not yet responded. It is a new machine and I need the admin password please!

    Hi @Stormy4,

    Thanks for dropping by the HP's Support Forums! I see you try to reset your MFP HP LaserJet Pro M225dn.

    I sent you a private message on the Forums. Please go to your userpage to the right of your username, you will see your Inbox.

    Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  Just say thank you, please click the ' Thumbs Up ' button. If you need more assistance let me know and I will gladly do whatever I can to help.

Maybe you are looking for