Last update causing problems, it seems

Since the last update my computer is almost unusable.  I have no access to my add/remove program to remove and not restore mode without failure or make access a system.  How can I get these updates on my pc!

Hi Jofchicago,

Thank you for visiting Forums answers to Microsoft Windows.

What are the updates that you installed before that this problem occurred?

If you have the number of the update, I suggest you to use spuninst folder of Ko and launch the spuninst.exe file to uninstall the update.

I have some steps that may help you.

Method 1

Try to restart the computer in safe mode and check if works very well.

To do this, follow the steps below:

1 restart your computer if it is running.

2. tap on the F8 key after your initially on powers computer.

3. Once you see the menu Advanced Boot Options, you can stop tapping.

4. use the up/down arrow keys to highlight your selection.

5. Select Mode safe mode with networking and press ENTER.

6. you should see loading drivers and wait please.

7. you should then be at the Welcome screen.

8. connect to your computer using an account with administrator privileges.

For more information, see this link:

To start the computer in safe mode

http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

Method 2

If it works fine, perform a clean boot. Clean boot starts the operating system by using a minimal set of drivers and startup programs. A clean boot helps eliminate software conflicts.

To manually start Windows XP with a clean boot, follow these steps:

Step 1:

Start the System Configuration utility

Click Start and run, type msconfig, and then click OK.

The System Configuration Utility dialog box appears.

Step 2:

Configure selective startup options

In the System Configuration Utility dialog box, click the general tab, and then click Selective startup.

Click to clear the process SYSTEM. INI file check box.

Click to clear the process GAIN. INI file check box.

Click to uncheck the box load startup items. Check that load System Services and use Original BOOT. INI are checked.

Click the Services tab.

Click to select the hide all Microsoft Services check box.

Click Disable all, and then click OK.

When you are prompted, click on restart to restart the computer.

Step 3:

Log on to Windows

If you are prompted, log Windows.

When you receive the following message appears, click to select the don't show this message or launch the System Configuration utility when Windows start check box, and then click OK.

How to configure Windows to use a Normal startup state

After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.
1. click on start and then click Run.
2. type msconfig and click OK.
3. the System Configuration Utility dialog box appears.
4. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
5. When you are prompted, click on restart to restart the computer.

For more information, see this link:
http://support.Microsoft.com/kb/310353

Hope the helps of information. Please post back and we do know.

Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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