latest malware attack? What should I do to protect my computer?

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• What should I do to protect my computer because I left the Microtech scam people look at my computer via the ammyn Viewer?

  A woman with an Indian accent called saying she was with Microsoft and I had not answered their many urgent emails on my virus in my computer and she called for help.  I can't believe I fell for this point but finally woke up and realized it sounded funny and hung to the top.  But I did not have to look at my computer via the website ammyn.  I do not buy anything.  I just ran the full check of Windows Security Essentials.  What should I do?

  It's a tough call.  For the most part, these scammers are simply interested to bill you for your non-existent problems and then sell you a costly "contract of service" rather than actually steal information on your part.

  On the other hand, let you someone have total control over your computer and even if you could probably see everything that was done, he could well be activity past in the background a copy of your files.  Usually, however, all they do is look at the event viewer where they can surprise highlighting the 'mistakes' and 'warnings' (which virtually every Windows computer displayed in the event viewer) and thus convince you to buy their services to 'fix '.

  At a minimum, I suggest to change all your name of user and password login information for whatever sites you visit, especially for banking sites or credit card.  If you are really interested and you keep financial information on your computer, you might want to act like your portfolio, including your credit card has been lost or stolen: contact your financial institutions and change your account information.

  IMO, it is unlikely that no matter what malware 'backdoor' or another was left in this event, but if you are concerned that, really, the only way is to be sure to do a complete "clean" installation of Windows.  For most people who have computers that were purchased with Windows pre-installed, this means (a) back up your personal files, (2) to restore the computer to its "fresh from the factory" State by using some mechanism to do so provided by the manufacturer; (3) painstakingly updated day Windows to the current service pack and post-service pack updates; (4) reinstall any programs that were installed after that you bought the computer (using the original installation media) and then update these programs according to needs; and (5) restore your personal files.

• Since the upgrade to Windows 10 and Creative Cloude 2015 (about the same day...), my pen (Intuos 5 Touch) is so much trolling and does more work with it. I downloaded the latest drivers. What should do? Thank you, Dany

  Since the upgrade to Windows 10 and Creative Cloude 2015 (about the same day...), my pen (Intuos 5 Touch) is so much trolling and does more work with it. I downloaded the latest drivers. What should do? Thank you, Dany

  Hi Dan,.

  Please ensure that your Pen drivers are up-to-date. (check the manufacturer's Web site)

  Also, what exact version of Photoshop and Lightroom are you using?

  Search for graphics card drivers update as well.

  Kind regards

  Assani

• I have photoshop CC and I know that yesterday a new version was available. In my PC Photoshop is indicated as upgrade, but I do not have the latest version. What should I do?

  I have photoshop CC and I know that yesterday a new version was available. In my PC Photoshop is indicated as upgrade, but I do not have the latest version. What should I do?

  Exitus are you open the version of Photoshop CC 2014?  You can find more details to launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.

• My 'C' drive is full of 98%. What should I do to keep my computer running out of space?

  My 'C' drive is full of 98%. What should I do to keep my computer running out of space?

  You can visit your C: drive and straight copy / paste your images and data that keep a lot of spaces in an external hard drive.

  If you want to save, then take a look at:

  http://support.Microsoft.com/kb/308422

• When I try to install a creative cloud I get an error 201. What should I do? Is my computer windowns 8.1

  When I try to install a creative cloud I get an error 201. What should I do? Is my computer windowns 8.1

  See the link below:

  Error code 201 by updating the creative application of cloud to 2015 on PC version.

• Gray screen of malware and 'voice' to dial 1 888 to fix the malware? What should I do?

  This morning I opened the email m and there was one that looked like it came from apple... I clicked it and a gray screen appeared with a voice that tells me to call the number 888 a1.  I can't get rid of the email.  Can I get rid of it by stopping?  In the message my access to my hard drive appears and asks me to enter the password etc... I didn't get this because I want to make sure that it does not allow malware to enter my hard drive like that.  Please help me with what I can do.  I have "silenced" the voice and he has declined so that I can continue on...

  See this tip Phony 'technical support' / 'ransomware' popups and web pages

• I fell for the scam yesterday. Chalk off the $199 for stupidity, what should I do to protect myself against loss?

  Microteche did a good job of looking like Microsoft. Gone througy my computer for about an hour doing the cleaning of basic disk has more what I think smoke and mirrors.

  1 disconnect from the Internet.

  2 communicate with companies of credit cards, etc. to search for unauthorized charges / report fraud and change your account numbers.
  3. perform a CLEAN INSTALLATION. (First of all, what is the make, model and model number of your PC?)

• My contact list has been hacked today at about 12:30 P M. you can study this and what should I do to protect it more?

  How to stop piracy of your contact list?

  First of all you must report it to your e-mail provider, to try Hotmail:

  http://windowslivehelp.com

  And report it, also change your password.

  In order to prevent hacking:

  (1) real Windows and software:

  (2) install anti-virus and keep up to date

  3) updated windows and other programs

  (4) make sure that firewall is always on

  With your full antivirus scan.

• I'm constantly a msg - malware has been detected, click here to protect your computer. Their icon in my toolbar is, when you bring the cursor, it says protection against spyware.

  I am unable to download something from the microsoft Web site.

  Looks like a rogue program / fake. Start in safe mode / networking. (restart / press / hold down F8). Download malwarebytes , if it is not update installed then do a full scan. Whatever it is, delete it, and then restart

• Computer does not start, the registry is damaged. What should I do?

  Original title: I have a computer gateway running vista home. The computer does not start and system repair fixed. The error is the root cause "registry is corrupt. What should I do?

  My system stopped responding and I had to make a hard stop.  When I tried to restart the computer, I had a mistake of lying to start automatically.  Commissioning and repair screen came and did his thing.  He was not able to solve the problem. The end result was an error indicating that the registry has been corrupted.  What should I do to get my computer running again?

  Hi Laurayne,

  You can read the following article and try to boot from the disk Installation of Windows Vista to perform a restore system from Windows Recovery Environment.

  What are the system recovery options in Windows Vista?

• I opened an attachment on my iPhone 6, iOS 9.3.1.  I am worried about malware, virus, hacking.  How can I protect my devices and content?

  I have an iPhone running iOS 9.3.1 6.  I open an attached file (Word doc) in my e-mail program and I am worried now about malware, hacking, virus.  What should I do to protect my information and devices?  It syncs with iPad Air II.  Any danger it?

  Oldmombud wrote:

  I have an iPhone running iOS 9.3.1 6.  I open an attached file (Word doc) in my e-mail program and I am worried now about malware, hacking, virus.  What should I do to protect my information and devices?  It syncs with iPad Air II.  Any danger it?

  There is no known viruses or malware for a non jailbroken Apple device.

• When I downloaded the latest version of Firefox, the impression was so small I could read bvarely. What should I do to enlarge the characters without losing a bit of my toolbars...?

  When I downloaded the latest version of Firefox, the print was so small, I could barely read. What should I do to enlarge the characters without losing a bit of my toolbars...?

  == When I downloaded the latest version of Firefox, the print was so small I could read bvarely. What should I do to enlarge the characters without losing a bit of my toolbars...?

  print is too small

• I just bought Windows 7 upgrade Windows Vista. I get the error message: operation is not supported on this platform. What should I do to get this latest version in my computer?

  The upgrade from Vista to Windows 7

  I just bought Windows 7 upgrade Windows Vista. I get the error message: operation is not supported on this platform. What should I do to get this latest version in my computer?

  Have you tried to do an upgrade installation or a custom installation?  A custom installation requires you to back up your files and settings with Windows Easy Transfer and then reinstall everything after installing the new.  If an update install does not install work, you need to do a custom.

  In addition, a Windows 7 Anytime Upgrade will not work and you get a message from a platform if you have bought a UA and tried to use it with Vista.  Vista upgrade requires a detail, a copy in the Windows 7 box.

• I have Photoshop Elements 6.0 for mac. What should I do to get the latest version?

  I havePhotoshop Elements 6.0 for mac. What should I do to get the latest version?

  See http://www.adobe.com/products/photoshop-elements/buying-guide.displayTab3.html