What should I do to protect my computer because I left the Microtech scam people look at my computer via the ammyn Viewer?

A woman with an Indian accent called saying she was with Microsoft and I had not answered their many urgent emails on my virus in my computer and she called for help.  I can't believe I fell for this point but finally woke up and realized it sounded funny and hung to the top.  But I did not have to look at my computer via the website ammyn.  I do not buy anything.  I just ran the full check of Windows Security Essentials.  What should I do?

It's a tough call.  For the most part, these scammers are simply interested to bill you for your non-existent problems and then sell you a costly "contract of service" rather than actually steal information on your part.

On the other hand, let you someone have total control over your computer and even if you could probably see everything that was done, he could well be activity past in the background a copy of your files.  Usually, however, all they do is look at the event viewer where they can surprise highlighting the 'mistakes' and 'warnings' (which virtually every Windows computer displayed in the event viewer) and thus convince you to buy their services to 'fix '.

At a minimum, I suggest to change all your name of user and password login information for whatever sites you visit, especially for banking sites or credit card.  If you are really interested and you keep financial information on your computer, you might want to act like your portfolio, including your credit card has been lost or stolen: contact your financial institutions and change your account information.

IMO, it is unlikely that no matter what malware 'backdoor' or another was left in this event, but if you are concerned that, really, the only way is to be sure to do a complete "clean" installation of Windows.  For most people who have computers that were purchased with Windows pre-installed, this means (a) back up your personal files, (2) to restore the computer to its "fresh from the factory" State by using some mechanism to do so provided by the manufacturer; (3) painstakingly updated day Windows to the current service pack and post-service pack updates; (4) reinstall any programs that were installed after that you bought the computer (using the original installation media) and then update these programs according to needs; and (5) restore your personal files.

Tags: Windows

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