Legitimacy of site to purchase OEM of CS6

Hi all

I just had a typical experience Adobe support. I wanted to know was if a site that offers OEM versions cheap CS6 is a dealer legitimate Adobe and if I buy from them if I am eligible for future updates. Here is the conversation with the (I guess Auto) agent. The toughest part, is that the 'conversation' was closed without response either. Can anyone here give me an answer to my question?

Now you can chat with Hemant.

Hemant: Hello! Welcome to the Adobe Customer Service.

Hemant: Can I please have your email address registered with Adobe, while I will review your request?

Eric: be XXXX or XXXX

Hemant: Hey Eric, thanks for the information, how are you doing today?

Eric: Thank you very much

Hemant: How you want that I help you?

Eric: I have already provided this information in the original application

Hemant: Please state your question Eric.

Eric: I am about to buy an OEM version reduced of CS6, however, I do not know if the OEM version will give me the right to upgrade to CS7. Could you please let me know if this is possible? The site where I intend to purchase is: http://... (URL removed by moderator because she is a supplier of illegal goods)

Hemant: Eric let me for a moment.

Hemant: Eric, we havnt started any thing related to CS7.

Hemant: I'm sorry to keep you waiting on. My system freezes.

Eric: This isn't the issue. The question is to know if I can switch to CS7 in the future if I buy the OEM version of the site I sent you?

Eric: http://... (URL removed by moderator because she is a supplier of illegal goods)

Hemant: Eric, I can't do anything until less than momentum.

Eric: Hemant, all I want to know is if the site I sent you is a dealer legitimate Adobe and if I buy from them if I am eligible for future updates, even if they are named CS7?

Eric: Have you actually looked at the link/website I sent through?

Thank you for chatting with us. Please click on the 'Close' button in the top right of the chat window to tell us how we did today.

Adobe has the worst customer service I've ever met - whenever I contacted them in recent years regarding my products purchased legitimately I had a similar experience. Twice my question was not answered, and instead of it, (automatic) agents tried to sell me a subscription to online access. They used the exact same paragraphs for this.

I would really appreciate concise answers.

I look forward to hear from you,

Eric

There is no such thing as an OEM version of Adobe Creative Suite. The site you quoted offers a software pirate or software illegally unbundled (from licenses in bulk). Whatever it is, whatever is the next set of Adobe products, you will not be able to upgrade of illegal software! In fact, this kind of thing might not even work at all or could not refuse to activate.

Moreover, for what it's worth, these forums are not part of Adobe support. Although some Adobe employees involved, it's really an end user community here.

-Dov

PS: I changed the URLS you have validated since they point to an illegal enterprise!

Tags: Creative Suites

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