Legitimate version of Vista will activate OEM of Future shop records

Similar Questions

• Pre-release version of vista will expire...

  Pre-release version of Windows vista will expire in 0 hours message comes back on my computer.  I googled and saw the re - install SP2 "Difficulty" I tried to do... My computer says that it is 'Service pack 2, v.286,' I went to the Microsoft Download site and downloaded the right version of SP2, which I tried to run but I got the "you must delete all versions SP2 previuosly installed on your computer.  I tried to uninstall it using the element programs and features in Control Panel, but there was no update SP2 listed... so then I try to uninstall it by using the system restore, which gives you two options A) If you have the Vista CD, DVD or B) If you do not have the Vista CD/DVD; (which I did not) I follow the directions until he tells me to "choose a restore point" and I, according to the indications, am supposed to select the service pack of Windows Vista installation dates but it lists only updates since 10/03/2010, and all of them are just listed as windows updates not Windows Vista Service Pack... Can anyone help?  I bought this Acer laptop in July 2008 and he had all the software installed on it. It did not come with discs or anything.  I have spent a whole day trying everything and didn't get anywhere!  Thanks in advance!

  Please visit http://www.microsoft.com/genuine/ and click the Validate Windows button, then restart your computer.

  If you were not able to validate, follow these steps:

  1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

  -Online Windows XP: double-click the executable file to run the tool.

  -Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

  2. after running the tool, click the Windows tab, and then click copy (to the Clipboard).

  NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

  3 start a new thread in the appropriate forum of Microsoft Genuine Advantage and paste the WGA tool results in a detailed post: http://social.microsoft.com/Forums/en-US/genuinevista/threads

  4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I try the installation key OEM Office or upgrade to another version of Vista

  Hi, I had the same problem here.

  until someone shows me at the door, shouting that I have tried the vista OEM key to install office or upgrade to another version of vista, here are the facts:

  -C' is my work laptop.
  -It was installed with a volume work XP pro license.
  -J' changed jobs, negotiated to keep my laptop in the process.
  -I'm legitimate, I don't want the volume from my previous job license.
  -I am reloading the preinstalled version of vista from the CD supplied with the notebook microsoft (not the CD before installing, I wanted a windows clean and neat)
  -L' label on the back of the PC say "vista home premium OEMAct".
  -I am running windows vista Home premium
  -J' I updated my bios to the latest version
  -vista will not activate automatically.
  -J' tried to call microsoft for manual activation. the IDS are recognized (if you try to enter a wrong number, it is said that there is a mistake), but when I hit "next" after having typed the ID told me on the phone, I get an error indicating that the code is wrong.

  a now I get the Activation Assistant 0xC004E002 error when I try to run it.

  I don't see what I did wrong... someone has a lead what to do next, other than reinstalling windows?
  I don't want to bother to reinstall all drivers and applications (openoffice, java, firefox, xnview, avira antivir...) that I just installed.
  And I want a working solution, as I am not really convinced that reinstall windows don't lead me to the same problem on new.

  Thanks in advance.

  Best regards
  hateshinai.

  Post edited by: hateshinai

  Hello

  First of all-> you have a Toshiba laptop?
  If so,-> to the Vista preinstalled on your laptop is already activated!

  The key at the bottom of the device belongs to the OEM of Vista version and it is just a confirmation that you are using a legal Vista operating system.
  The key cannot be used with MS Office and other versions of Vista!

  If you want to upgrade the Vista then you will probably get a new key from Microsoft.

• I have Windows 7 Ultimate Trial Version... I buy the upgrade of Windows 8, it will activate?

  I have Windows 7 Ultimate Trial Version... I buy the upgrade of Windows 8, it will activate?
  Thank you.

  NO! There is no Windows 7 Ultimate trial.

  There is a free trial Windows 7 Enterprise, but who would not be eligible to use an upgrade of Windows 8 with her.

  To use the upgrade of Windows 8 you must have a previous version installed, licensed and registered in Windows XP, Vista or Windows 7.

• Pre-release version of Windows Vista will expire

  I had to download this version of Vista on my HP computer as one that came on the computer was so buggy it was unueable most of the time. I now get a message telling me that "this pre-release version of Windows Vista™ Home Premium will expire in 0 hours.

  I tried to update using Windows update with nothing to show for it. I tried to download SP1 and SP2. 1 said that already on the 2 that I need to uninstall the current version of Vista to do this. And uninstallation of Vista to Vista on sounds a little destructive. Help...

  Contact HP support or post here to get help: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  NB: Do NOT use the 'version of Vista' you downloaded! If your HP computer came not with a set of disks when you bought it, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install. Contact HP support for assistance.

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application.

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• OEM version of vista

  I have a dell insperon 531 and it meets all the requirements, and I want to upgrade to windows 8 windows vista home premiimum. Would I be able to upgrade the OEM Version of vista?

  Yes.

  How to upgrade to Windows 8 and to protect your investment
  http://www.PAGESTART.com/win8upgrdprotect102412.html

  J W Stuart: http://www.pagestart.com

• My Windows Vista will be able to do a permanent upgrade to Windows 7 If this isn't an activated version?

  My Windows Vista allow not even put it in my contract. I raised this issue with Microsoft here: http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/windows-authorization-failed/1eb76641-c316-4cee-b9f2-07822b2ca07d?page=1&tm=1331999060993#footer but have not yet followed the suggestions of the last answer. My windows is unauthorized. But with many errors that occur on the computer, some hardware (RAM) and other software, I thought that it would be better to simply upgrade to Windows 7. But before I'm ready to do a permanent upgrade, I need to know if a version of Windows Vista will be able to upgrade to Windows 7. A licensed version of Windows Vista was purchased by us, and a licensed version of Windows 7 will be bought when you're ready to upgrade. Is this possible? Or Windows Vista must first be authenticated?

  EDIT: upgrade is also done if all goes well to avoid having to go through the whole process to fix my problem with windows authentication as described in the last post on the link above.

  Hello

  You must set your original problem.

  Please meet Christmas Paton and PA bear.

  You need a legal active Vista operating system update since.

  See you soon.

• I reinstalled Vista on my old compaq with a cd of vista OEM, my friend gave me and I can't get Vista to activate now.

  I reinstalled Vista on my old compaq with a cd of vista OEM, my friend gave me and I can't get Vista to activate now. I understand that the original CD would have been pre-activated and this one isn't. I don't have the original disks and the computer did not have a recovery partition. I used an original cd of OEM Vista Home Premium x 64 make the re - install. When I try to activate windows, there is no option to not activate by phone and when I try to change the key he said is not a valid Vista key, if it is the original on the case. I tried to use slui.exe 4 to get the activation of the phone, but I had the screen normal activation that I'm used to without phone option.

  What should I do here? I don't want to pay for the new disks or reinstall again if I have to...
  original title: not activate Windows Vista OEM

  After talking with Microsoft, I am very pleased and impressed by their service.

  What the tech says the key to the case only lights up if the installation came from the disc from the factory, I did not and is no longer available from the manufacturer. They I generated a new key which also did not work because it does not correspond with the oem Setup, I used.
  Now they're sending me a new copy of Vista Home Premium retail toll-free sales. I'll have to reinstall clean, but I'm fine with that in the circumstances.

• I have a product key for vista, but I have no idea what its for Vista version. How will I know?

  HP Pavilion dv4 laptop. My HARD drive got fried, I replaced it. Downloaded and installed a copy of Vista. I thought I had the right version but, when I entered the product key to activate it, I learned that my product key was not for this version of Vista. Any help would be greatly appreciated.

  Hello

  you don't say where you have downloaded a copy of vista from

  have you used a recovery HP or Microsoft Vista DVD disc?

  You may not use any you find which disk to reinstall vista

  Contact HP and ask them what version of vista comes with this model computer

  If you used a microsoft dvd vista to reinstall vista your computer product key you entered during the installation must have installed the correct version of vista

  Contact HP and ask them to send you in vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

• I had a version of windows vista pre installed my lap top hp for some reason I formatted and installed windows 7 now that I can get the vista will have the product key

  cd key always produces with me please advise soon

  Hello

  HP normally with laptop press F11 at startup to start the recovery process

  How to reinstall Vista

  Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

• If I do a fresh install of windows vista will be I need to reformat my hard drive

  If I do a new install of WINDOWS VISTA I have to format to reformat my hard disks/drives?

  Or do all what I have to do after doing a clean install, then back to factory settings?  Could I use my other computers of WIN7 installation disc to upgrde it?

  Hello

  Your Windows 7 disc question topic:

  What is an OEM of Windows 7 license, or a license to retail that you have bought yourself?

  If preinstalled license of Windows 7 OEM or system integrator, it is related that it is installed on the original computer.

  If it is a retail license, you can transfer it to another computer.

  BUT a retail sales license can be installed on a single computer at any time.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  With the help of different methods to reinstall the hard drive for a clean reinstall Vista formats.

  Here are the different methods to reinstall Vista.

  There is no Windows Vista downloads available from Microsoft.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.

  Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.

  If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And read this information on Windows 7, before you install it:

  Go to your computer / computer laptop manufacturer Web site and see if Windows 7 drivers are available for your make and model computer / laptop.

  If this is not available, Windows 7 will not properly work for you.

  Run the "Windows 7 Upgrade Advisor.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=20

  Check if your specifications are compatible for Windows 7:

  "Windows 7 system requirements"

  http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

  "Windows 7 Compatibility Center" for software and hardware:

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Windows 7 upgrade paths:

  http://TechNet.Microsoft.com/en-us/library/dd772579 (v = ws.10) .aspx

  And the Microsoft Store where you can get an idea of the price of Windows 7:

  http://www.microsoftstore.com/store/msstore/en_US/list/CategoryID.50726100

  See you soon.

• Upgrade to Windows 7 64-bit in earlier upgrade Vista 32 bit OEM

  I have searched this forum for an answer to my qusetion below but can't find descriobe my script, I hope someone here can help me understand if my upgrade is viable before you start along backup and the resettlement process.

  I bought my PC with Windows Vista Home Premium 32 bit OEM.

  When Windows 7 was launched I purchsaed the upgrade to Home Premium disc which included 32-bit and 64-bit.

  At the time many applications that I used was not compatible 64 bit so I simply upgrded to Windows 7 32 bit, I activated and have used since.

  I am now find my system a bit slow and the most cost-effective upgrade would be to increase my ram from 2 GB to 8 GB, but only if I can also move to 64-bit.

  What I read in other posts, the upgrade disks I have purchsed enabled me to move from 32-bit Vista either 32-bit or 64-bit Windows 7.

  My qusetion is:-

  Having already made the choice to upgrade my Vista 32 bit OEM for Windows 7 32 bit and activated this version, I can now reinstall using the same product keys but this time using the 64-bit installation disk?

  I hope I'm not alone here, and others will be tried this and can therefore confirm the result.

  Kind regards

  Robert

  You can use the key to existing product that you originally used to install and activate the Windows 7 Home Premium 32-bit.

  Installation of Windows 7 Home Premium 64-bit will not necessarily make your computer faster however.

  You will need to do a clean install, there is no place on the way to upgrade Windows 7 32 bit to 64 bit.

  Using the disk of 64-bit Windows 7, install Windows 7 Windows Easy Transfer Utility from the DVD (to find it, simply navigate to x:\support\migwiz, "x:" is the name of your hard drive. (In this case, you will see a collection of files, the important"that you must search for and double-click is 'migsetup'.) run it and create a DAMP (Windows Easy Transfer file), if you have an external hard drive, you can access it later when you perform a clean install of Windows 7 64-bit disk so you can stored there.

  Once you have done this, just do a clean install of Windows 7 64 bit disc. In Windows 7 64 bit disk, start Windows Easy Transfer, follow the wizard screen, tap on which is stored the WET file (external hard drive) and it will restore your personal files and settings. Reinstall the applications needed.

  http://www.notebooks.com/2009/10/07/using-Windows-easy-transfer-in-Windows-7/

  Boot from the DVD 64 bit Windows 7

  For information about how to modify your BIOS options to boot from the DVD drive, see the following tutorial:

  http://notebooks.com/2011/05/05/How-to-load-BIOS-and-change-boot-configuration/

  

  Once your computer is configured to boot from the DVD, you should see this option.

  Click Install now
  Accept the license agreement
  When the option is displayed to select a type of installation, click (Custom advanced)

  Select the disk partition where you want to install Windows 7 click Next.

  You will receive the following warning:

  The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

  (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

  The installation program will now begin installation. During installation, your computer will be restarted several times.

  Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

  You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

  http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

• where to find windows vista 32 bit OEM Toshiba Portege laptop

  I need the OEM version of windows Vista 32 bit for Toshiba Portege M750 - 10G.

  Hello

  There are several methods to reinstall Vista.

  There is no Windows Vista downloads available from Microsoft.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  With a Toshiba, you press 0 (zero) to start to start the ro process of factory of the recovery Partition recovery.

  And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.

  Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.

  If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• I lost the disc to my windows Vista 64 bit OEM System Builder, but; I have the audit validation info he writes down. I need a new drive.

  I lost the disc to my windows Vista 64 bit OEM System Builder, but; I have the audit validation info he writes down.  I need a new drive.

  I lost the disc to my windows Vista 64 bit OEM System Builder, but; I have the audit validation info he writes down.  I need a new drive.

  EU the link below to download the ISO of Windows Vista. It's totally free.
  The site is Digital River. It is 100% legitimate. It is recognized and supported by Microsoft.

  The link also teach you how to burn the iso file on a bootable install DVD.

  http://en.community.Dell.com/support-forums/software-OS/w/microsoft_os/3317.2-3-Microsoft-Windows-Vista-official-ISO-download-links-Digital-River.aspx

  Although it says Dell at the top of the page, it applies to both Dell or other than Dell.

  Make sure that you select the correct version of bit.

  x 86 32-bit version =

  x 64 = 64-bit version.

• Vista will not be closed

  It takes forever for this to close Vista Enterprise. Here are the specs:

  Lenovo T61

  Intel Centrino VPro

  3 GB RAM DDR2

  Vista Business

  Can anyone help?

  I'm sorry, but I can't help you there.

  And Microsoft does not Vista DVD for computers OEM brand.

  Read this for recovery media.

  This is all the help that we can give you object recovery media; good luck with it:

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner