Lightroom 6.5 on Windows 10 - stopped working

I constantly get the message "stopped working" Windows 10 Lightroom 6.5.  I disabled the option of GPU and I still get the same message.  The only change I made is to add new tools Google NIK a few days ago.

Here's the error logs. Any help would be most appreciated.

Error log

-----------------------------------------------------------

Name of the failing application: lightroom.exe, version: 6.5.0.10, time stamp: 0x56e2e2da

The failed module name: wpdmanager.mox, version: 0.0.0.0, time stamp: 0x55efbf32

Exception code: 0xc0000005

Offset: 0x0000000000009a87

ID of the process failed: 0xa14

Start time of application vulnerabilities: 0x01d18cf11efa92db

The failing application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

Path of the failing module: C:\Program Files\Adobe\Adobe Lightroom\moxplugins\wpdmanager.mox

Report ID: a5039cd6-8ce9-4385-83c4-7f4441a1d7ac

Faulting full name of the package:

ID of the failed package-parent application:

Log name: Application

Source: Application error

Date: 02/04/2016 11:06:36

Event ID: 1000

Task category: (100)

Level: error

Keywords: Classic

User: n/a

Computer: BlackDog

Description:

Name of the failing application: lightroom.exe, version: 6.5.0.10, time stamp: 0x56e2e2da

The failed module name: wpdmanager.mox, version: 0.0.0.0, time stamp: 0x55efbf32

Exception code: 0xc0000005

Offset: 0x0000000000009a87

ID of the process failed: 0xa14

Start time of application vulnerabilities: 0x01d18cf11efa92db

The failing application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

Path of the failing module: C:\Program Files\Adobe\Adobe Lightroom\moxplugins\wpdmanager.mox

Report ID: a5039cd6-8ce9-4385-83c4-7f4441a1d7ac

Faulting full name of the package:

ID of the failed package-parent application:

The event XML:

" < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "

<>System

< name of the provider = 'Error of Application' / >

< qualifiers EventID = '0' > 1000 < / EventID >

< niv.2 > < / level >

< task > 100 < / task >

< Keywords > 0 x 80000000000000 < / keywords >

< TimeCreated SystemTime = "" 2016-04 - 02T 15: 06:36.514038600Z "/ >"

< EventRecordID > 3678 < / EventRecordID >

Application of < channel > < / Channel >

BlackDog < computer > < / computer >

< security / >

< / system >

< EventData >

lightroom.exe < data > < / data >

< data > 6.5.0.10 < / data >

< data > 56e2e2da < / data >

< data > wpdmanager.MOX < / data >

< data > 0.0.0.0 < / data >

< data > 55efbf32 < / data >

c0000005 < data > < / data >

0000000000009a 87 < data > < / data >

A14 < data > < / data >

< data > 01d18cf11efa92db < / data >

< data > C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe < / data >

< data > C:\Program Files\Adobe\Adobe Lightroom\moxplugins\wpdmanager.mox < / data >

< data > a5039cd6-8ce9-4385-83c4-7f4441a1d7ac < / data >

< data >

< / data >

< data >

< / data >

< / EventData >

< / event >

System

-Supplier

[Name]  Application error

-Event ID 1000

[Qualification] 0

Level 2

Working 100

Keywords 0 x 80000000000000

-TimeCreated

[SystemTime] 2016-04 - 02T 15: 06:36.514038600Z

3678 EventRecordID

Application of channel

Computer BlackDog

Security

-EventData

Lightroom.exe

6.5.0.10

56e2e2da

wpdmanager. MOX

0.0.0.0

55efbf32

c0000005

a 0000000000009, 87

A14

01d18cf11efa92db

C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

C:\Program Files\Adobe\Adobe Lightroom\moxplugins\wpdmanager.mox

a5039cd6-8CE9-4385-83c4-7f4441a1d7ac

-------------------------------------------------------------

This module is used by Lightroom to import from usb, for example of a camera connected etc.

It was previously noted that Samsung phones have caused these accidents when it is connected.

If there is a usb device that is connected, disconnect it and the error should disappear.

If you have not a usb device that is connected to stop smash go to the moxplugins folder and rename wpdmanager.mix to .moxtest, but you will not be able to import directly from the USB. Copy to place on the hard drive first.

Tags: Photoshop Lightroom

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