Lightroom and photoshop say they are only in the trial version?
I just bought a subscription cloud creative adobe and downloaded photoshop and lightroom, lightroom says expired trail and trail only says photoshop. are these two programs included with the creative cloud? Ive went through all the different troubleshooting steps without success. any ideas?
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
Tags: Adobe
Similar Questions
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I keep trying to start lightroom and it says sign in. If I log in and it goes to the screen thank you. But the sign in screen is constantly coming back while lightroom does not start. I went to CC app and it says trial. I pay for monthly subscription, so I don't know what is happening. I removed the opm.db and that did not work. Closed low Adobe all programs in the Task Manager and restarted. Same thing. Signed in and out. Nothing works. It was fine last time I used lightroom and PS a few days ago.
I think the best option would be to contact support about what they can even remote into your machine to check. https://helpx.Adobe.com/contact.html
Let us know in the case of any problem.
Concerning
Stéphane
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Hi Sally,
The best plan would be the plan of photography, available for only $9.99 / month.
Reference:-Creative Cloud price and membership plans | Adobe Creative Cloud
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Please refer to:
QUICK FIX Adobe CC - We are having trouble verifying your membership - error - YouTube
Part 2: QUICK FIX Adobe CC - We are having trouble verifying your membership - error - YouTube
CC - How can I stop the message "we have trouble, check your membership?
We are having trouble to check your membership problem?
Concerning
Stéphane
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My trial version photoshop and lightroom is finished and I paid the Plan of photography on the adobe web site, but PS AND LR are still in the trial version. I'm on a pc. PLEASE HELP ME!
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My Lightroom has lost the connection to most of my photos, records and collections. They are still on the computer. It happened, while moving my laptop when it was running. The mouse is moved and it might have changed the configuration. How can I make my Lightroom works properly again?
I use Lightroom 6.4 on a Pc with Windows 10.
Has disappeared? Try file-> open the new item, and then select each illustrated catalog until you find the catalog with your photos.
If this does not work, please post a screenshot of the problem.
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I have a subscription and I pay every month for this. I installed after Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop), but they are installed as a trial version. I can't turn them on with my adobe. They always are trial versions... How can I automatically on my second computer?
On this computer... Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I downloaded Firefox restarted 8.0.1, and it ran. However, I always get a message on my firefox start page saying: "you are not on the latest version of Firefox. But when I go to help and then on Firefox, it says I'm under 8.0 and I'm updating. Why do I get mixed messages?
The old homepage www.google.com/firefox is obsolete and is no longer used. You can restore your home page for the new default value, so you will get the new homepage.
http://support.Mozilla.com/en-us/KB/how%20To%20set%20The%20home%20page#w_restore-the-default-home-page
Click on the button "Restore default". -
Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.
Aileen,
Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Kind regards
Guinot
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I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?
Hello Hans,.
Please check the help below document:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Kind regards
Sheena
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I've upgraded to the latest version of Firefox, but I always get a message on my home page that says "you are not on the latest version of Firefox. Update today to get the best of the Web! »
You can see this message under the Google search box on www.google.com/firefox which is the old default Firefox homepage. It seems that this page is no longer maintained by Google. You seem to have the latest version of Firefox.
If you want as the Google search page as homepage, change your homepage to Subject: House (a new version of the old homepage Google/Firefox update is now integrated into Firefox).
Also see-> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version
You can also see your version on the help > troubleshooting information displayIf this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update if necessary:
- Plugin check-> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
- Adobe PDF plugin for Firefox and Netscape: Installation/update Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox
- Next generation Java plug-in for the Mozilla browser: install or update Java in Firefox
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I bought the membership and programs are installed in the trial version. Why?
I bought the membership and programs are installed in the trial version. Why?
If you still have questions after following the links above, please see:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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Paid my subscription for Creative Cloud student and when I log in, I can only use the trial versions...
What should I do?
Log, activation, or connection errors. CS5.5 and later versions
Mylenium
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Made the trail 30 for all applications begin as soon as you download the trial version of the creative cloud? Or the test for Photoshop 30 days begins the day you install Photoshop regardless of when you downloaded the trial version of the creative cloud and installed Lightroom?
It is the date of installation that counts, but sometimes the 30 day trial may finish early, especially if you change something on your system (for example, hardware, clock, etc. system restore).
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Is the EULA for the full version of Photoshop elements 9.0 identical to the trial version?
Is it acceptable to read the .pdf for the full Version of Photoshop Elemetns 9.0, and then install the trial version?
I suppose being about 14 pages of dense text A4 thanks to a small box with windows is unnaceptable. How can I commit to something unless I read it?
Pete
Hi Pete
The trial is exactly the same as the boxed product.
Indeed, if you buy the boxed product from your preferred retailer you can simply enter the serial number of the DVD case in the trial to make it permanent - requires no additional installation.
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