Lightroom and Photoshop do not start. Said the trial expired at the time where I package monthly.

Similar Questions

• My very old DELL does not start all the time. And when that happens, it doesn't look very good.

  Original title: Please help

  I HAVE A VERY OLD DELL LAPTOP THAT WILL NOT START ALL THE TIME, AND WHEN THAT HAPPENS IT LOOKS LIKE SA WORKS VERY HARD!

  I HAVE A VERY OLD DELL LAPTOP THAT WILL NOT START ALL THE TIME, AND WHEN THAT HAPPENS IT LOOKS LIKE SA WORKS VERY HARD!

  It seems that two things must happen... Three if you don't have good backups (it would be the first thing * if * you have not any outside of the machine.)

  (1) the material must be tested.  By restarting and pressing the combination of keys at the right time could test the hard/readers/speed control (CTRL + ALT + D, on a dell computer before starting at startup of Windows.)  For other tests - Dell probably put on a partition or sent a CD with the machine that allows you to perform a battery of tests on the... video, audio equipment, etc.

  (2) a restoration clean install a factory should probably be made * if * hardware testing are in agreement.  You could probably clean the machine by following the steps I'll give you - but knowing no more about the problem that we are so far... If that does not better... it's perception, or something so serious, that a clean install is probably the only real 'next step '.

  (And if the new facility does not solve it and analysis of material found nothing - that's the perception, or something (material) defective which is not be picked up).

  Search for malware:

  Download, install, execute, update and perform analyses complete system with the two following applications:

  • MalwareBytes (FREE)
  • SuperAntiSpyware (FREE)

  Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

  Search online with eSet Online Scanner.

  The less you have to run all the time, most things you want to run will perform:

  Use Autoruns to understand this all starts when your computer's / when you log in. Look for whatever it is you do not know usingGoogle (or ask here.) You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

  You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory. This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

  Do a house cleaning and the dust of this hard drive:

  You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

  Windows XP should take between 4.5 and 20 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

  If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
  http://www3.TELUS.NET/dandemar/spack.htm
  (Especially of interest here - #4)
  (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

  You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

  How to use disk cleanup
  http://support.Microsoft.com/kb/310312

  You can disable hibernation if it is enabled and you do not...

  When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

  -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
  -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
  -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

  You can control the amount of space your system restore can use...

  1. Click Start, right click my computer and then click Properties.
  2. click on the System Restore tab.
  3. highlight one of your readers (or C: If you only) and click on the button "settings".
  4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
  5. click on OK. Then click OK again.

  You can control the amount of space used may or may not temporary Internet files...

  Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

  -Open a copy of Microsoft Internet Explorer.
  -Select TOOLS - Internet Options.
  -On the general tab in the section 'Temporary Internet files', follow these steps:
  -Click on 'Delete the Cookies' (click OK)
  -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
  -Click OK.
  -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
  -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

  You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

  CCleaner (free!)
  http://www.CCleaner.com/
  (just disk cleanup - do not play with the part of the registry for the moment)

  Other ways to free up space...

  SequoiaView
  http://www.win.Tue.nl/SequoiaView/

  JDiskReport
  http://www.jgoodies.com/freeware/JDiskReport/

  Those who can help you discover visually where all space is used. Then, you can determine what to do.

  After that - you want to check any physical errors and fix everything for efficient access"

  CHKDSK
  How to scan your disks for errors* will take time and a reboot.

  Defragment
  How to defragment your hard drives* will take time

  Cleaning the components of update on your Windows XP computer

  It is a good idea at this time to ensure that you continue to get the updates you need. This will help you ensure that your system update is ready to do it for you.

  Download and run the MSRT tool manually:
  http://www.Microsoft.com/security/malwareremove/default.mspx
  (Ignore the details and download the tool to download and save to your desktop, run it.)

  Reset.

  Download/install the latest program Windows installation (for your operating system):
  (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
  (Download and save it to your desktop, run it.)

  Reset.

  and...

  Download the latest version of Windows Update (x 86) agent here:
  http://go.Microsoft.com/fwlink/?LinkId=91237
  ... and save it to the root of your C:\ drive. After you register on theroot of the C:\ drive, follow these steps:

  Close all Internet Explorer Windows and other applications.

  AutoScan--> RUN and type:
  %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
  --> Click OK.

  (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

  Reset.

  Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
  How to reset the Windows Update components?

  Reset.

  Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing youpouvez wish to make:

  Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

  If you want, come back and let us know a bit more information on your system - particularly the brand / model of the system, you have - and maybe someone here can guide you to the place s x of law to this end. This isn't 100% necessary - but I'd be willing to bet that you would gain some performance and features in making this part.

• Computer is very slow and IE does not work all the time.

  I bought a computer from my old employeer.  He is doing all sorts of things, or should I say not to do all sorts of things.  It is very slow and IE does not work all the time.  They have questions arise and ask if the administrator oks things and other things like that.  It came with any disks.  I would like to wipe, clean and load a new disc, but I don't know where to find the disc or if I can do it.   Can someone please?

  Hello

  Proceed as follows to contribute to these two questions. You can probably buy the disks of Vista machine to system or get
  the former employer to do it for you if necessary.

  Try these and it can also be a good idea to update your main drivers later. The General corruption can also play a
  role in this issue. And even the TCP/IP stack might need to be refreshed.

  What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
  machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).

  If no joy there's something blocking perhaps.

  Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

  IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

  IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

  Close and restart IE or IE with no addons

  not better?

  IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
  "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
  are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

  Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
  are bad, but some can cause your question (toolbars are BHO).
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Also get Malwarebytes - free - use as scanner only.

  http://www.Malwarebytes.org/

  --------------------------------

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------

  Departure - in the search box, type-> order

  at the top of the list to find COMMAND - CLICK RIGHT to it - RUN AS ADMIN

  Type the following commands (or copy and paste one at a time), each followed by pressing on enter.

  ipconfig/flushdns

  nbtstat-r

  nbtstat - RR

  netsh int Reinitialis

  netsh int ip reset

  netsh winsock reset

  RESET

  That resets your TCP/IP stack

  --------------------------------

  Maybe need of these:

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
  video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
  cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
  own the software and drivers and all other main drivers that you have.

  Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
  (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
  updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

  Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Hi - I'm looking for the correction Adobe Illustrator 2014 1.2 update (ou.0.2) for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only visible update is Illustrator CC 20141 - that is what introduced bugs.

  Hi - I'm looking for the correction Adobe Illustrator 2014 1.2 update (ou.0.2) for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only visible update is Illustrator CC 20141 - that is what introduced bugs.

  The only thing I can think that may cause the problems I have a Mac Mini on the Mavericks.

  Dave

  Hello

  I discovered that my question above is a non issue. A user has triggered by watching the below article on Illustrator 2014 17.0.2 cc

  http://helpx.Adobe.com/Illustrator/release-note/Illustrator-17-0-2-release-notes.html

  He had recently improved to wht, we know now is 18.0 to 18.1, which is the latest version. He has read the foregoing artic

  the and assumed that it was a version of fixed a bug for its version - as the number of ov18 v17 is not displayed. It is usually just 2014 CC.

  I asked him to post a bug report on Adobe Illustrator CC 20141

  Dave

• Lightroom cc 2015 does not start after the recent update on Mac Pro Yosemite

  After you download the last updated September 27, lightroom does not start on my mac.

  Used to work without problems so far.

  Tried to disconnect the last clouds and again without success.

  Thanks, that worked.

  Now, I have to do the update again hope that will work as well...

  Do you have any idea what caused the problem?

  Concerning

  Christian

  MIT thank wurde

  Hans Christian Behrendt

  2015-09-30 18:07 GMT + 02:00 rpandita [email protected]>:

  Lightroom cc 2015 does not start after that a recent update on Mac Pro Yosemite creates

  by rpandita https://forums.adobe.com/people/rpandita> in * Photoshop

  Lightroom *-see complete discussion

  https://forums.Adobe.com/message/8015642#8015642>

• Fresh install app CC, but CC with Lightroom and Photoshop CC not available for download?

  Hello!

  I tried for the past 5 hours to reinstall CC with Lightroom and Photoshop CC after a fresh install of Windows 7 64-bit.  Creating cloud app gives me the options Setup lightroom 4 and CS6.  I deleted/removed/uninstalled CC app a few times and followed the instructions to remove the folders which gave me a login screen empty.

  Here is my configuration: Windows 7 SP1 64 bit (premium) with a chip i7; 16 GB of RAM; GeForce 4 with 2 GB of RAM.

  The CC app works very well, but still it gives me the opportunity to download 4 Lightroom and Photoshop CS6. CC versions are not yet visible on the app.

  Thanks for the help!

  This issue is noticed if compatibility mode is set to Windows XP. so, let's check once to end of confirmation.

  Quit Adobe Creative Cloud app.

  Right-click on the Adobe Creative Cloud icon.

  Select Properties ...

  Then click on the compatibility tab.

  Make sure compatibility mode is defined on Windows 7

  
  

  If this is set, set it to Windows 7, click on apply and then OK.

  
  

  Then click on Adobe Creative Cloud icon and select "Run as Administrator" and check.

• Lightroom and photoshop does not

  Hello I subscribe just to creative cloud, however most of the time I click on a photo in lightroom, "open in photoshop", either nothing happens or I get an error stating that the file could not be opened, or photoshop would not open etc (even if photoshop is running) thank you

  The appdata and roaming are hidden

  to view the hidden folder

  Step 1: open the PC.

  Double-click on This PC on the desktop to open it.

  

  Tips:

  1. If you don't know how to add this PC on the desktop, see How to add icons to desktop on Windows 10.

  2. you can also open another folder network, File Explorer, Recycle Bin, etc..

  Step 2: display hidden files and folders in the view menu.

  Click view, tap Show/Hide the menu and check the small box before hidden items in the sublist.

  

  Thank you

• Satellite A100 - BIOS and Windows does not start after the BIOS update

  Hello, I extend my Satellite A100 laptop BIOS.

  After update, I can't start my laptop and the BIOS will not start.

  You see the Toshiba logo?

  Was there a power failure when you updated the BIOS?

  Try to remove the battery and the adapter and leave for a few hours. You can also try reinstalling the RAM.

  If this does not help, you will need to send it to a Service Center for repair.

• XPS 9000 froze and restart does not start - get the cursor flashing, top left of the screen

  System was working normally and after some time froze - no mouse movement, clock does not move, etc.

  Did a stop down with the power button (hold down 10 sec +) to stop.

  On switching on, does not pass through the boot sequence.  F2 does nothing and the only sigh of 'life' is a blinking cursor, upper left corner of the screen.  Tried to close - turn several times with the same result.

  I suspect a motherboard problem because there is no start. Don't know any other tricks to try to resuscitate the box.

  Does anyone have experience/solution for this type of problem?

  WGR,

  As there is no "beeps", I guess as a failed motherboard.

  Try the following, if you are comfortable working around computers:

  Note: The only 100% POWER supply test method, is to install a known working power.
  
  Unplug the power cord, hold the power button in for about 15-20 seconds, open the case, disconnect the power connector 24-pin motherboard and jumping the Green wire to one of the black wires, plug in the power cord and the power of the system, if food and case fans and disk hard drive performance then the power supply should be good.

  Note: Do not remove the wires from the plug, use a small piece of wire or a paper clip as a rider.

  Excerpt from power supply, again, unplug the power cord, hold the power button again for 15/20 seconds to discharge residual power, reconnect the connector 24 pin to the motherboard.
  Remove all the computer PCI cards, remove the video card [as appropriate], disconnect all devices, except the monitor, mouse and keyboard and unplug cable power & data of all readers.
     
  Reconnect the power cord and power the system on, see if you get something different from the LED on the power button, or any 'beeps '.

  No difference, remove the system memory and try again.

  Still shows no signs of life while looking at a motherboard replacement & maybe a processor.

  Note: The good news is, processors lack rarely, being the only method I know to check a processor, install a compatible work PC, or use a known job processing.

  Unfortunately the Dell OEM XPS 9000 renovated/new motherboards are not cheap.
       
  Bev.

• screen saver stopped working setting changed forever appear to work then check the app does not start when the time is in demand

  The screen no longer works check all setting is very good and pictures are included in the window but will not start us time is programmed was working fine but stopped for no apparent reason

  -Try to start safe mode and normal mode then

  OS x: what is Safe Boot, Safe Mode?

  -Then try to delete the .plist preferences system

  Removal of the preference of the system or another .plist file

• Empire four kingdoms spit / does not start at the time of connection to the server

  After you install ios 9.2 the game "kingdoms of the four empire" spit and wen turn connect to the server. There is no problem with the internet connection because I installed the game in a phone with android system and work it so the problem is in my ipad.

  I Discovred another problem: there is no possibility to rotate the screen

  For the game, what have you tried to see if that fixes it? for example you have:

  -closed the game via the taskbar of the iPad

  -do a soft-reset/reboot of the iPad

  -deleted and redownloaded the game via the tab purchased in the App Store application

  -contacted the developer of the gam.

  For the iPad screen does not rotate, which affects all applications? You do not have blocking rotation 'on' (on the iPad side switch - Apple Support) and if not (after failover it power) tried a soft-reset/reboot of the iPad?

• My CC with Lightroom and Photoshop CC 2014 are still show trial license after I already paid photography prepaid annual Plan

  Yesterday, I decided to pay the annual plan of photography (3600 TH Bht per year) and then I downloaded and installed on my Mac. After finishing installation, the application shows that my software is license evaluation and the need for the license key, but I've ever had to email about the license key.  I have already tried to uninstall and reinstall again and also to disconnect / connect the creative application of Cloud, but it still does not. The same problem occurs again.

  You have ideas to solve my problem?

  Thank you in advance.

  HI Maria,

  If please log out of the desktop creative cloud app and then sing in the back and check if the problem persists.

  Please post on the Adobe Forums.

• Keep the dng or CR2 files when switching from Lightroom and Photoshop.

  From Lightroom and Photoshop, how can I keep the dng or CR2 files. Now it changes the psd and when I return to Lightroom it removes options in the section of Calibration of the camera, so that while I have a choice (Adobe Standard/camera faithful), after returning from Photoshop file I have "Embedded." How can I keep the dng or CR2 files

  Adding to the good advice of Alfred - a raw file cannot be registered as the other files.

  Its only use is the basis for the creation of new files, which must be regular files, such as tiff, psd or jpg.

  When you edit a raw file in Lightroom, it does not change the file, the changes are written to the catalog.

  Optionally, save the changes in the form of metadata (xmp) sidecar files, or in the case of DNG in the file itself.

• I currently own 6 of Lightroom and photoshop elements 13.  I want to buy photoshop CC.  How do I do, what is the price, because I have Lightroom?

  If I already have 6 of lightroom and photoshop elements 13, what is the best price available for photoshop CC?

  There is no specific discount for users of Lightroom and Photoshop Elements.

  CC of Photoshop is a single subscription product. You can not buy outright.

  The most effective is the Photoshop Photography plan @ $9.99 / month, which gives you a Lightroom CC (you already own Lightroom 6) + Photoshop CC 2014.

• Just registered and installed Creative cloud, Lightroom and Photoshop. (Exit code 6)

  Lightroom and photoshop has not installed properly, error messages are:

  Lightroom Problem:-

  Exit Code: 6

  Please see specific errors below for troubleshooting. For example,  ERROR: 

  -------------------------------------- Summary --------------------------------------

   - 0 fatal error(s), 4 error(s) 

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{5DF04C82-60E5-4B42-9A0D-800CDFA26850}\Lightroom_6_LS11\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------

  ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{5DF04C82-60E5-4B42-9A0D-800CDFA26850}\Lightroom_6_LS11\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

  -------------------------------------------------------------------------------------

  
  
  
  

  Exit Code: 6

  Please see specific errors below for troubleshooting. For example,  ERROR: 

  -------------------------------------- Summary --------------------------------------

   - 0 fatal error(s), 4 error(s) 

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{44C117B6-7F63-42B0-BD36-3B03911F607E}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

  ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------

  ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546

  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Rob\AppData\Local\Temp\{44C117B6-7F63-42B0-BD36-3B03911F607E}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

  -------------------------------------------------------------------------------------

  Step 1: (x 86)

  Go to Control Panel > program and features.

  Under the list of programs, look for " 2012 Microsoft Visual C++ Redistributable package (x 86)" and uninstall the same.

  When you are prompted to " reboot" the computer.

  Then uninstall " package redistributable Microsoft Visual C++ 2012 (x 86).

  Once you had uninstalled package redistributable Microsoft Visual C++ 2012 (x 86). Click on the link below and the "vcredist_x86.exe" download and install the same.

  http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x86.exe

  As you can see in the description of the error failed to install the redistributable Microsoft Visual C++ 2012 (x 86)' and package redistributable Microsoft Visual C++ 2012 (x 64).

  It is ideal to uninstall them and reinstall the updated version. that should solve this problem.

  
  

  (Step 2): (x 64)
  

  Follow the same procedure again.

  The redistributable Microsoft Visual C++ 2012 (x 64) to uninstall and reinstall the version updated.

  
  

  http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x64.exe

  
  

  
  

  Then launch application creative cloud and try to reinstall Lightroom and check.