Lightroom CC does not play video files.

I have the latest update of LR CC running on an iMac to date with 16 GB of RAM.

I have a well established with new and more installed videos catalog. Most are MOV files. When I have one, in the view of Wolf, select a preview image is displayed and the play button. When I click Play I get a pause button and no change in the preview image. No change in the position, or the seconds indicator played information.

When I try to change to another video, the preview image does not change and remains with the original video.

Any suggestions?  the treatment of the photo looks very good.

... Doug

First of all, make sure you're on 2015.3 CC-"later" is ambiguous, since the Adobe update often suggests to those that they have the latest version.   Help > System Info to check.

Second, add your vote and the details of your question about this in the Adobe official feedback forum: Lightoom 6.3: after update, I can't open any video file. Three product Adobe engineers are actively engaged in this topic and the best for you and Adobe if you continue the discussion here.

Tags: Photoshop Lightroom

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