Lightroom opens not sometimes, and when it does, cannot import images
I have Lightroom CC. I am extremely frustrated. I had it on my old laptop, and everything was pretty good. I have a new computer. I loaded Lightroom on it. I can't import my card images CF. It does not recognize my external drive where I keep my Lightroom folder. It recognizes the card (sometimes) like Lexar, instead of the previous Canon. Sometimes the set preview to the point sometimes images not. I was advised (and I probably should not have done this) to restore the original preferences. Yes, I did. Still nothing. I thought that maybe I didn't have enough space on my external hard drive. I imported AN image, and he did it very well. Then, I could not go back to the library. I'm SO tired of seeing that stupid small circle and waiting, hoping that he'll do something. I have a wedding to shoot in a few weeks and am terrified that I won't be able to download one of my photos. I'm ready to tear my hair as before the update of Windows (not sure who had nothing to do with anything, maybe a coincidence), everything seemed to work (on my old computer) very well. Had not really begun to do anything on my new up to our days, when the old one was. I'm so confused at this minute I don't know what to do or who to ask. FOR INFO. I have a Canon 5 d and 5 d Mark IV. I know that, for some time, the Mark IV would not import into Lightroom. I had no problems with the 5 d, but now I am. I import to an external hard drive to a CF card reader, traditionally. Now, NOTHING works properly, and I am not technically savvy enough to understand or understand have the solutions I've read online. I'm afraid to try the download of Mark IV, too. I need HELP!
First of all, make sure you are updated to 2015.7, which is required for the 5 d Mark IV.
Go to help > about Adobe Photoshop Lightroom to see what version you have.
If it's something less than 2015.7, you need to update.
First of all, try help > updates. If this does not work, download the update 2015.7 here:
After a successful 2015.7 update, you should be able to import from your camera.
Tags: Photoshop Lightroom
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