Lines on photos

OfficeJet Pro 8620.  Get horizontal lines every inch photos generated on the computer.  How to eliminate these lines?

Hey @150old82,.

Welcome to the Forum from HP Support.

I understand that you have a print quality problem with your HP Officejet Pro 8620 e-all-in-one printer.  I want to help you with this.  I have a few tips to improve the quality of your print.

What version of operating system work?  The reason I ask is sometimes the print settings in the software, the installation program may be a factor in what comes out of your printer.  It is important to configure the print job to match the type and the dimensions of the photo paper you are using.  I found an article from HP that will help you solve the problem. Click here to try the Windows and Mac friendly troubleshooting steps that are there.

Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

Thanks for posting in the Forum from HP Support.  Have a great day!

Tags: HP Printers

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