'LINKED SITE' blackBerry smartphones

Similar Questions

• Links of blackBerry Smartphones not get highlighted in e-mail messages

  Hello! I've upgraded to version 4.5 on my blackberry 8310 and now the links that I receive in my email not get highlighted, and I can't click on it to view the Web site. Is anyway to change this?

  Usually, when this happens to me, it's in an HTML element in the email format.  If I change it to plain text, I can click the link.  I'm assuming it was the same thing is happening to you.  I'm glad you figured it out.

• Link to blackBerry Smartphones is not highlighted for 8330

  I'm a Realtor, so I send several e-mail with links to see the houses of my PC. I also have the same e-mail forward for me. But when the message is dumped on my blackberry, the link is listed but not highlighted for me to open it. Can someone help me please. I have the blackberry 8330

  You will need OS 4.5 version to activate HTML on your e-mail messages.

  Read this:

  http://www.BlackBerryForums.com/rim-software/137798-how-enable-HTML-email-your-BlackBerry.html

  And to upgrade the operating system, this:

  http://www.BlackBerryForums.com/General-8300-Series-discussion-curve/151760-latest-OS-8330-4-5-0-101...

• Verification email of site blackBerry Smartphones that use Outlook Web Access Lite

  I just got a Blackberry 8330 and the need to use it for the electronic control of my company's e-mail server.

  It turns out that this server uses Outlook Web Access lite. I am currently not able to check the mail that I am

  get errors saying that the browser must accept cookies. Also something about scripting.

  Does anyone know how to get around this problem?

  I don't want to 'integrate' this email account and I get messages pushed to Blackberry - only to be able to

  access the site of the email and check email.

  Solutions please!

  Hi and welcome to the Forums!

  It actually maybe not a cookie issue... since I access OWA as you wish (I integrate via BIS... very slippery!), I can only guess.

  In the browser, click on the BBKey and select Options. There is a ton of different options, including one that allows your browser to BB identify on a website in IE, FF or BB... being the default, of course, BB. If you change IE, you might have more luck. This setting is located in the screen of Configuration of the browser and is usually called the browser Identification.

  There are also many other settings that may be useful... basically, you need to tinker with them until you find a combination that works for your particular situation. But I would try the browser ID/emulation first.

  See you soon!

• Link to blackBerry Smartphones after updating wireless 500/404 error on I agree

  After doing the update wireless I'm trying to connect to the internet through the browser explore... just click on the button "I agree" get an error HTTP 500 Internal Server Error...

  I can connect using my facebook app or my other apps just not the browser application.

  Help

  Hello!

  I suggest the following:

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > BBKey (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• BlackBerry smartphones cannot load facebook, or any other site, but get e-mails

  Hi, does anyone have any idea why I can't load facebook mobile, or indeed any site Web, even though I normally receive e-mails and facebook messages.  But when I click on a link to take me to facebook etc.  It seems that it is loading, but it never does.  all I get is a blank page.  I have just received very well and could access any link until recently.  I don't know if maybe someone changed something in the perhaps settings - but I don't have the slightest idea how to again access facebook mobile etc.    I'd like to be able to do it again.  Thank you.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• BlackBerry Smartphones Blackberry protect site does not recognize my camera

  Afternoon, my blackberry was stolen last night so I went on the blackberry protect site to wipe my data, etc, but the site indicates 'add device '. my camera is not displayed? can someone please? I know that it has been permanently installed on my phone because there always used to tell me that my backup was successful, after having saved and also, it is on my blackberry app world.

  The only way to recover data from backup BlackBerry Protect is with a BlackBerry smartphone.  You will need to get another BlackBerry, BlackBerry Protect using your BlackBerry ID login, then download the backup data on your new phone.

  I hope that helps you.

• Storm blackBerry Smartphones does not work with hands free Link (in the Honda/Acura vehicles)

  Someone else difficult to synchronize their storm to their in their Honda/Acura HFL system?  I don't know where to go for an update (hands free link or Blackberry).  The frustrating part is my curve worked flawlessly...

  I SOLVED THIS PROBLEM!  To synchronize the storm to HFL follow the following procedure:

  (1) push button HFL in car

  (2) say "Phone Setup"

  (3) follow the instructions when the car tell you to put the phone in 'discovery' mode, do the following him

  Storm:

  4) click the "Setup."

  5) click "Set up Bluetooth".

  6) press the "Menu" button at the bottom of the screen (next to the "Send" button)

  (7) select "Add Device" from the menu screen

  (* 8) it IS IMORTANT STEP: do not click on 'Listen' (as you would to sync with a Bluetooth device), click on "Search"... it must synchronize free hands on the Sytem of link immediately.

• BlackBerry Smartphones Enterprise activation

  Can someone tell me where to find the enterprise activation password?

  I'm trying to set up my email on my blackberr 9720

  Hello

  nikhils wrote:

  I have a situation with my BB9720 device which is quite unique. Since Friday, I am unable to find the activation link of the company which is usually found under "Advance system settings. He was there until Friday morning, but unable to find it since then.

  Reference:

  • Article ID: KB10192 No enterprise activation icon is present on the BlackBerry smartphone

  nikhils wrote:

  Just tried to call number of helpdesk of BB, but it seems that there is no support phone for troubleshooting, so asked to visit a store! Very frustrating... I hope it will get a resolution on this forum.

  For BES users, the first step in management is your BES admins... they all control and are your first stop for help. Otherwise, indeed your carrier will be your next step. Reference:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  I hope that this information will be useful to you. It can be frustrating, is the support model that has always existed for BB, and all parties (BB, carriers and even end users) are required to comply.

  See you soon and good luck!

• Sellers of understanding of blackBerry on blackberry Smartphones

  Hey

  My boss gave me his old blackberry. He used proximus (Belgium). I don't think that the phone is locked (how I see this?).

  He also had a problem with in the past, this has been fixed but suddenly no more Dutch language.

  I searched this forum and found a software link (Desktop & Device Software Download Sites for BlackBerry users):

  If you have not purchased your BlackBerry® smartphone directly from Research In Motion (RIM), please select the link to your service provider below to download the BlackBerry® Desktop Software and BlackBerry® Device Software that your service provider has authorized for use with your device.

  If I understand correctly: Let's say if I'm going to buy a new company BASIC SIM card (a provider of services in Belgium), I need to install the software for this service provider.

  Does this mean that if I am abroad (outside), I can't use the phone more?

  I need blackberry device software to reinstall the blackberry, so the Dutch language is back.

  Is there a difference between these software (sorted by country) or what's available that's different languages?

  Hello and welcome to the community!

  You have several misunderstandings... then this post will be a bit long... Sorry about that...

  haramo wrote:

  My boss gave me his old blackberry. He used proximus (Belgium). I don't think that the phone is locked (how I see this?).

  Reference:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  haramo wrote:

  If I understand correctly: Let's say if I'm going to buy a new company BASIC SIM card (a provider of services in Belgium), I need to install the software for this service provider.

  # With the appropriate tips (below), you can use any bundle of BONES of any carrier, as long as it's your specific model BB number.

  haramo wrote:

  Does this mean that if I am abroad (outside), I can't use the phone more?

  Completely independent.

  To use your BB when out of your network home, and if you want to keep your home SIM card inserted, you must have stored with your carrier network for roaming, international data plan if that's where you are roaming to.

  To use your BB on a network of different carrier with their SIM card, you must first have unlocked your BB is carrier home (see above for that).

  Other (applies to both), your BB must be compatible with the carrier data network technology and frequency... If the radio inside your BB does not support the network of the carrier, then nothing will work. If it is compatible, then you should be able to receive voice-level services. But for data level BB services, must still ensure that your specific model BB number is supported by this network of carrier for AutoShip of HRT and maintenance to your BB book... If not, then you will not be able to receive data of BB services.

  haramo wrote:

  Is there a difference between these software (sorted by country) or what's available that's different languages?

  It's actually more and less complicated than that. Looking at all the 4 bytes of the version number of the operating system, if the two carriers have the same version, then the package is the same from the functional point of view BB. However, each company tends to "Pack" the package they release with some specific things from carrier, but none of this is really necessary... it's usually just things like icons of teaser for applications that a carrier has agreed to try to push their users. Not important.

  Regarding the language, it is not simply a matter of the carrier you choose. It is rather a question of the OS package you choose, such as governed by this KB:

  • Article ID: KB05305 Location of support for BlackBerry smartphones

  haramo wrote:

  I need blackberry device software to reinstall the blackberry, so the Dutch language is back.

  OK, with all the foregoing of the road now, the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use the location KB link above as your guide to choose a package that contains the language you want.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. When installing, be sure to check deeply to all available applications to choose to settle... don't forget to dig deep into each element of multi-level and don't forget that you have selected everything that relates to your language (s) you want.

  Good luck and let us know!

• Update to blackBerry Smartphones

  I'm going to bundle torch 9810 7.1 2108 (v7.1.0.746, platform 5.1.0.546)

  There is no option in my phone to update the software on the phone itself

  can u suggest how to get that?

  also I don't know what NFC and how to use it in my phone

  and it doesnot contain also an fm radio... as indicated by the site to version 7.1

  and also mas bb do not work on my device

  Hi rhythm_mittal

  Here, it is recommended that you upgrade your blackberry operating system 9810

  The latest version is 7.1.0.912

  And here is a method to update the information.
  Knowing that the application is no longer compatible with OS 7.1 or then Waze BlackBerry Maps give you problems with version 7.0.

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones blackberry maps

  I have a blackberry 9320 and I live in South Africa now my BB is not blackberry maps, but she has this built in link to a maps application that has expired the app you download on this site is not worrk so I was wondering how I can get the Blackberry normal maps app on my phone
  PS. I tried the link and it doesn't download instead, tells me she doesn't have to download something to not be appropriate for my device I am on OS 7.1 by the way
  Any help is appreciated

  Hello and welcome to the community!

  Here's a knockout who deals with this situation:

  • Article ID: KB19220 Impossible to install the BlackBerry Maps application on the site of Research In Motion on some BlackBerry Smartphones

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Error of BlackBerryID blackBerry Smartphones and to protect

  I received a notice to upgrade BlackBerry ID.

  I did it.

  Was then reboot needed. Restarts OK.

  NOW I have a updated BlackberryID but disabled BBProtect

  Protect wants latest BBID, but when a window appear to download a new version of BBID the result is "there no new version for BBID' (I have just one last)

  BBM also wants the new version of BBID.

  I tried to reinstal Protect: impossible

  Protect the Web works in all functions: find, sing the ear and send the message to the device.

  What is the solution?

  giuliano1969 wrote:

  In the first and the second time I tried 5 steps THAT BBID has been installed (downloaded on Appworld), but in other attempts BBID does download no BBID more.

  "attempts"? I don't understand...

  giuliano1969 wrote:

  My company does not help me for the specific App problem to my terminal.

  There is no sound wireless problem or a bug.

  In fact, the one that your provider tells you is wrong. Your carrier is responsible for the delivery of all services on your device, which is BBID to 100%. As a result, they are also 100% responsible for all official support for all services you pay for. Consider... you don't pay them... and they deliver. Only, they (your operator) have access to their systems to verify what is happening. Only they (your operator) have access to the formal escalation chain so that your problem could receive official assistance from BlackBerry. Please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  I hope that this information will be useful to you.

  If you want yet to try to seek a formal support, then your next step would be a full reload of the OS on your device. If you want to try that, then please conduct and first review the backup process discussed via the link below in my sig auto on this post.

  Once you have a full backup, then the easiest way is to, on a PC (you can't do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones strange question need help ASAP!

  I have a strange problem with my Blackberry "BOLD" 4 9900, sometimes when I receive or make a call, the phone is connected and I don't get 2 hear the person at the other end, and vice versa, the only solution for this is hard reboot the phone that is like taking the battery and have it pop back in and then things works very well and it's soething that happens daily is there a way to diferrent without restarting the phone and why it happens instead of 1 m, also I got the replacement of the device like the previous, it was cut and after investigation of blackberry, they gave me a new device. The version of the OS in the mine is 7.1.0.746 (2108), I was invited by the service 7.1 bundle downgrade and backup center 1646, which I am not ready to do what it takes forever and I have to reinstall all the software back and set up e-mail. What would you suggest?

  Also the latest BBM version which is 7.0.1.23 is installed, my phone that has WiFi but unlike previous versions where they had a backup and restore under backup management option that is no longer there, there at - it a way to get that back, I had uninstalled and reinstalled BBM but still does not work and the desktop software is not save BBM groups or pins?

  Bold_4_9900 wrote:
  Well thank you for the steps of IMRT I'll take an impression outside until I do it just to be double sure and I installed restart me that works well but has 2 questions in my mind. Why my phone should behave mumb silent n when I get a phone call or have to do one and the is to run return is of restarting it.

  This happens usually when application runs in the background, or because of any unknown third-party application installed within our system, or due to lack of memory. Reboot to shoot some time A battery is enough to solve this problem. If press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. are running in the background, if they then close them properly.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Do not leave your browser open on a page of Web active when not in use. If programs are running in the background, that this will lead to problems that you are experiencing now. Please take a look at this Article, I don't know that it will help you overcome your problems:

  KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

   

  Bold_4_9900 wrote:
  Also, you mentioned the OS upgrade to make the site of Vodafone UK as it approves Indian have not come out, I hope it's a generic file and has nothing to do with zonal or regional my phone settings.

  There is no generic OS! The link I gave you is an official OS from Vodafone UK, install it without any hesitation he will not affect your device 

  Let me know if you have any questions.

• BlackBerry Smartphones Desktop software version corresponding device OS version?

  Hello and good day,

  I am very new to blackberry.  I just got a 8830.  I'm getting ready to download the Desktop Manager and was wondering if (since the OS on my device is v4.2.2.123), if I have to only download the desktop v4.2 Manager... or can I get 4.5 or 4.6?  Also, I downloaded the upgrade for take my OS v4.2.2.196 device so I can use a full 8 GB card.  Tips on how to install this on my device (it's currently just on my desktop where I downloaded it)?  Thanks for your time and patience and have a great day!

  BP

  There is no relationship with device software and desktop manager version. You can download and use the updated 4.6 with your Blackberry.

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.