BlackBerry Smartphones Enterprise activation

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• Lack of blackBerry Smartphones Enterprise activation

  Hello

  I am a Blackberry newbie, but I'm trying to help a user who is trying to set up email on his Bold 9900. I have an activation code for him but it go to settings - e-mail accounts and Enterprise activation option is not there.

  Thank you

  Hey Chris_Hansen,

  Welcome to BlackBerry Support Community Forums.

  I'd say create the user to communicate with its mobile service provider to verify that they are configured to BlackBerry Enterprise Service.

  Thank you.

• BlackBerry Smartphones Enterprise activation screen appears when the unlocking device...

  It started to happen about 6 of my users. When they unlock their 8900's that the Enterprise Activation screen appears (with no informed information) run us BES5.0 and these devices have been activated for at least 12 months. No money changers have been made to the server or policy in more than a month. Everyone knows this? Obviously all what they need to do is to close it, but then it comes back the next time that they unlock the device. Thanks, Edd...

  I just found this course to blackberryforums, it seems that a reactivation of the unit does not seem to solve the problem... I'll give it a try later today if I have time, TGIF!

  http://www.BlackBerryForums.com/BES-Admin-corner/215863-all-my-BlackBerry-devices-now-getting-random...

• BlackBerry tour Smartphones Enterprise activation

  On a new tour from Verizon yesterday, bought Options > Advanced Options > Enterprise Activation is missing.

  Download the User Guide and getting started Guide, and there is no reference to 'The Enterprise Activation' moved.

  Any ideas on what menu, this feature is?

  Which package do you w / the tour?  If you do not have the BES (business) data plan, the service book for the EA will be not sent down to your device.  If you have received data from the company, give Verizon a call, they will be able to take care of it for you...

• BlackBerry smartphones ensure activation BBID...

  what I need to do... .to make sure my BBID is enabled.. ?

  Hi khamad

  Once you create your BlackBerry® ID it becomes active to use on your BlackBerry® smartphone.  You are having problems using your BlackBerry ID? ^ MD

  Thank you

• E-mail blackBerry Smartphones Enterprise server problems: "Sent" but not "received".

  Until last Monday (3/16) my email worked fine.  I downloaded and installed version 4.7.0.32(which je n'avais pas encore utilisée-n'importe quelle version) Office Manager at my work computer.  I went through the Setup process and thought that I had done everything right.  The first sign something was wrong was that I had duplicate appointments and items to my calendar, two of everything!  I soon discovered that e-mails sent to my email to work (I have the connection with an Enterprise Server) are not transferred to my Blackberry.  The strange thing is, every email that I send TO my work email is displayed on my Blackberry.  I'm not having problems with SMS or e-mail that is transferred from my home email so I suspect I missed inadvertently to the top of my business account settings.  I checked to make sure there is no rules or filters put in place and nothing found.  I searched each of the help pages, configuration and I could find the settings. Twice! And still not found what I recognize as a solution.  I'm not really interested in the Desktop Manager, but they suspect that if I delete it out of my work computer it won't change things.  I am almost certain that my problem is related to the Desktop Manager settings, emails literally ceased to be passed right after that (checked by comparing my BB with my business account).  Thanks for the help.

  OK, time to sit down and scoot up a big portion of Corneille.  Despite my first two efforts to find filters or transfer rules I found them on my third.  I don't know how I missed it, but I have an option on Fund Manager that has affected my email.  Now, I need to look like see why do I get duplicate calendar events...

• BlackBerry smartphones no Activation Codes

  After an upgrade of the Blackberry software, I tried to follow the instructions to reinstall the purchased applications from Blackberry App World. After scoring in My World, however, none of the applications contained therein have their activation codes in the details. All ask me to re-purchase. I have all my emails received as proof of purchase, but I need to reinstall correctly activation codes.

  As the Blackberry offers no direct email support or even the App World, I have to post here. Then... of solutions?

  seeker2734 wrote:

  1. It does not seem to be a 'Clear' option when I point out a request in MyWorld (after login) and hit the BBKey. I help Log In (even if I supposedly already connected and received the message that MyWorld synchronized my purchases, which he did not), see details, recommend, Contact, Application Switch and Close support.

  Weird... weird... I met not what you are dealing with, so I think that sort of means to cope. Try these things as well:

  CEAR of the application cache:

  1. open the App World

  2. go to my world

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3. for Storm/Pearl - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  4A. If your BB locks after issuing clear cache, do a battery pull reboot

  Start with AppWorld...

  Check your PayPal - log in since a PC/browser and make sure that the credentials you use it are identical to those that allows you to connect to MyWorld. Also to ensure that the credit card that you have set to PayPal is current and valid.

  Also, please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you can try this sequence:

  (1) AppWorld remove your BB (Homescreen > Options > Advanced Options > Applications)-if she prays that you restart the BB to do.

  (2) a Batt Pull restart as described above.

  (3) get a new link and install a new copy of AppWorld

  • http://NA.BlackBerry.com/eng/services/appworld/download.jsp#tab_tab_download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  seeker2734 wrote:

  1. Why App World just doesn't understand the activation keys in the Order Confirmation email? That would solve what seems to be a rather failing of the MyWorld implementation if I have to go through all these complete uninstall / reinstall just to find an activation key.

  I have no idea... I did not write AppWorld, so I can't answer. It works the way it works. Why it works as it is not for me to know.

  seeker2734 wrote:

  1. If these steps do not work (I'm very doubtful), specifies how to access MyWorld with an idea of my purchases?

  Road RIM for AppWorld in-house support is as follows... go to this URL:

  • https://www.BlackBerry.com/CSOHelp/index.do?ft=generic

  and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. " Any other setting routera simply anonymously you on these public forums.  If you do not have an "order number" for that field, just use whatever it is (for example, '123456'). If the shape responds by telling you that your PIN is not valid, please report this fact back here also there is a path separate resolution for this problem.

  I hope something there get it.

• BlackBerry Smartphones Enterprise Server?

  Hello!

  I am very new to the blackberry community... My account is through AT & T, but I bought the 9300 from Amazon Wireless. I tried to get my email/facebook put in place. But in the Set Up Wizard, when I go to Set Up Email, it asks if I want to use a professional email with Blackberry Enterprise Server account. And if I click NEXT, it asks for a password.

  What is this Enterprise Server? And how do I get my email on my phone!

  Any help is greatly appreciated!

  -Jen

  Hi and welcome to the Forums!

  To use the Push RIM owner messaging capability, you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

  http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  In your situation, the option of the company is not relevant.

  Good luck!

• BlackBerry Smartphones support: active no connection between Blackberry & computer

  My computer does not recognize my Blackberry 8100 Pearl, either by cable or wireless.

  My computer has an Office Manager.

  Compaq 6510 equipped b of Windows Vista.

  I download the latest version of the Desktop Manager: V4.6

  When I connect the phone to the computer, I've been asked or I want to use it as a stock of memory or not. When I open the Desktop Manager, status is "not connected".

  Please, help me. What should I do?

  Hello HMeister!

  Only, I've solved my problem!

  Desktop software has not been installed on the part of the administrator of my computer, but a part of the user!

  So, I deleted the software and re-installed on the appropriate party, and now my computer recognize it!

  Thank you

• Changes and blackBerry Smartphones Enterprise Server

  I bought an 8830 earlier, and since my company didn't have a company server, I used the internet option to pull down my business of electronic mail and a personal email account.  I had these icons on my screen, and another icon who has been identified as messages.  There is also an icon of address book.

  Recently, I had reason to upgrade to OS 4.5.  The upgrade went very well and I have all the important issues, until my company has purchased and installed the server of the company.  Yesterday, they had me turn my phone on the operating system.  My Message file now gets my business email (about half an hour before the updates of email Internet!) and I have my institutional calendar, but I have not received from the corporate directory!  The possibility to use it AND to be able to access the calendars are two of the main reasons that I pushed the company to get the server company in the first place.

  I thought there was a possibility that the just service COMPUTER society had no right of parameters, but another employee has a Blackberry Storm.  I spoke to him this morning and he has access to the telephone directory company, he said.  I need to know what I need to adjust on my phone (or where Watch!) to have access to this book. Our IT Department has any idea.  There someone here?

  Thank you!!!

  Hi and welcome to the Forums!

  Let me clarify what your colleague talked about the storm...

  Access to the corporate directory is not a question of Contacts within the storm... those who remain your personal contacts in Outlook. But, in Contacts, if you perform a name search, as it shrinks down the names, he will end up with nothing (if you don't have anything in your Contacts) and a selection of 'Lookup'... by clicking on that requests, through BES, a search of the global address list for the name, you do a search on.

  Access to other peoples calendars... what, exactly, do you mean with that? As in Outlook, you can book a session on the storm and invite guests. When you do this, you can go through the same search as above. Once you select this person, you can see their free/busy times (e) in the grid view - just like Outlook. I don't think that you can actually have two calendars off BES on a BB... but I'm not positive.

  Who help me?

  See you soon!

• BlackBerry Smartphones 2 active bbm converses with 1 contact

  Is it possible to have 2 cats that are open and active with different subjects with 1 contact? If so, how? Thank you!

  No, sorry, it isn't.

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• How can blackBerry smartphones, I get rid of the enterprise of the screen activation and return to a screen of configuration of e-mail.

  Hi, I just got a used 9800. When I went to set up my emails, the enterprise activation screen was presented. I don't know how to get rid of it and return to the e-mail address set up the screen.

  Thank you

  When you go to the configuration screen, you are ONLY with the enterprise activation icon or link?

  No personal email configuration?

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan. Once you do, you will see the icon of personal email configuration.

  Good luck.

• Removal of blackBerry Smartphones Torch 9810 "Enterprise activation".

  Bought new 9810 direct Telus phone without contract. Have you tried the factory reset to remove "Enterprise Activation" request. Just want to Setup and access personal e-mail. I don't have a data plan with the contract that I have. Any idea, any suggestions or do I need to connect with Telus?

  Concerning

  Carl

  You do not have a policy.

  If you have a notification that is displayed, I don't know the reason or solution.

  In the e-mail configuration, you will see the option of the company, but that shouldn't be a gene.

  See what others say. I'm not there is something I'm missing or do not know to ask.

• BlackBerry Smartphones BB Bold 9900 and 9720 cannot find the enterprise activation

  Hi all

  I'm trying to set up an Enterprise Activation for one of our users overseas. She has two phones 'BB Bold 9900 and BB 9720'.  It doesn't have the enterprise activation option.  I asked him to download the activation request to company "App World", but after downloading, he said that the software is not supported. Here, I'm puzzled.

  Currently I set him up with Exchange Activesync, but it is my understanding that will not synchronize calendars and contacts.

  Any help would be greatly appreciated here.

  First of all, ActiveSync will not work on a Bold 9900 or 9720. You need BES to use Activation of the company.

  Second, service of many plans you need for a BES plan for Enterprise Activation menu. You will need to make sure that his wireless service plan supports BES. Many are personal plans only, and EA is not supported.

  Hope that helps.