Live CS allows sign in, but not for the product registration
I installed on my computer CS5.5. When I open InDesign I can sign in to CS live. I entered the serial number CS5.5 when configuring the Master collection software. If go to the tab support in InDesign, I got the product registration and get invited him to enter my ID Adobe, even if I am connected successfully in CS live. I get my Adobe Id email and password. Then a pop up box says "thank you... could not start your Adobe CS live subscription, try again later". I checked the live tab in CS and he greets me by name, so I seem to be signed in. I tried several uninstall, reinstall. Does anyone have any suggestions as to what I can try next? Thanks for reading.
PS I use Mozilla Firefox which I believe does not give the option to disable Javascript and keep the ope browser when trying to register my product CS5.5.
You are welcome.
I have reviewed your Adobe ID (email address) used to post here and found your Adobe Creative Suite Master Collection 5.5 is already registered here, that's why there is no need to re-register.
I recommend you to download the product here: products download Adobe Creative Suite 5.5
Once downloaded the installation and enter your serial number when asked, click here for more information on How to download, install and activate Adobe applications.
Tags: Adobe
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