LMS 3.2 (solaris 10) - user tracking: once again "ogs_server_urn" not found! Errors

LMS 3.2 on a solaris 10 server that had problems with ctm_config.txt in the past (https://supportforums.cisco.com/thread/2033941) now once again has problems with the device Selector in UT. There are FATAL errors of type it below connected to CampusOGSServer.log:

[Tue 19 Oct 18:27:22 CEST 2010] FATAL Com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy no first-level cache for: /[email protected] / * /[email protected]/ * defined //System groups inaccessible devices
[Tue 19 Oct 18:30:52 EST 2010] FATAL Com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy no first-level cache for: /[email protected] / * /-Server
[Tue 19 Oct 18:33:03 EST 2010] FATAL Com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy no first-level cache for: /[email protected] / * /[email protected]/ * defined //System groups inaccessible devices
[Tue 19 Oct 18:35:04 CEST 2010] FATAL Com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy no first-level cache for: /[email protected] / * /-Server/Pre-deployed
[Tue 19 Oct 18:35:05 EST 2010] FATAL Com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy no first-level cache for: /[email protected] / * /-Server/User Defined groups

To create failure I'm going to UT > reports > generator-online Switch Port report > Switch Port summary
The switch of the device that opens contains all devices and clicking the search button produces the following error:

Problem with file /WEB-INF/screens/deviceselector/DeviceFilter.jsp! URN_NOT_FOUND: urn 'ogs_server_urn': not found!

also, the following error is located in /opt/CSCOpx/MDC/tomcat/logs/stdout.log:

October 18, 2010 14:18:49 org.apache.catalina.core.ApplicationDispatcher invoke

SERIOUS: Servlet.service () for servlet jsp threw exception

com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND: urn 'ogs_server_urn': not found!

at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)

to com.cisco.nm.xms.ctm.client.CTMCall. (CTMCall.java:218)

to com.cisco.nm.xms.ctm.client.CTMClientProxy. (CTMClientProxy.java:64)

at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)

at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)

at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)

to com.cisco.nm.xms.ogs.client.OGSServerProxy. (OGSServerProxy.java:85)

at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getServerProxy(OGSRuleExpressionUtil.java:102)

at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getClassDefUtil(OGSRuleExpressionUtil.java:123)

at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getInternalClasses(OGSRuleExpressionUtil.java:153)

at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getClasses(OGSRuleExpressionUtil.java:174)

at org.apache.jsp.WEB_002dINF.screens.deviceselector.DeviceFilter_jsp._jspService(DeviceFilter_jsp.java:158)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:692)

at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:594)

at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:506)

at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966)

at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:614)

at com.cisco.nm.uii.taglib.framework.ContentAreaTag.doStartTag(ContentAreaTag.java:76)

at org.apache.jsp.WEB_002dINF.screens.popup_jsp._jspx_meth_embu_contentarea_0(popup_jsp.java:876)

at org.apache.jsp.WEB_002dINF.screens.popup_jsp._jspService(popup_jsp.java:693)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:692)

at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:470)

at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:405)

at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)

at org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1758)

at com.cisco.nm.uii.UIIController.processActionForward(UIIController.java:380)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1595)

at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)

at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)

at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)

at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)

to org.apache.jk.common.ChannelSocket$ SocketConnection.runIt (ChannelSocket.java:876)

to org.apache.tomcat.util.threads.ThreadPool$ ControlRunnable.run (ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)

I checked the file ctm_config.txt in the directory campus and cmapps, removed the files ctmregistry and ctmregistry.backup from/opt/CSCOpx/MDC/tomcat/webapps/campus/WEB-INF/lib, deleted all files and directories below/opt/CSCOpx/MDC/tomcat/work/Standalone/localhost/and restart the services.
No change...

What I noticed by looking directly in the database of the CMF is that "CampusOgsGroupCacheTable" is completely empty where the following tables contain data:
CampusOgsGroupPropertiesTable
CampusOGSTagTable
CampusUserGroupAssociationTable

What could be the reason for this behavior?

I still thought of the option to export all groups of CMF (or at least groups of campus) and delete all tables of OGS and re-import the groups but when I try to do it I get the following error:

[email protected] / * /-server #. / perl./OGSCli.sh u admin
Enter the password for the CiscoWorks:
Authentication succeeded.
INFO: Type EXIT to exit from OGSCli guest at any time.
Enter a task OGSCli [export]: export
Enter a filename of export groups:./OGSGroupExport.info

WARN: The details of the group in the selected file will be replaced by new groups of export information. Do you want to continue? (y/n) [n]: y
Enter a name of group hierarchy defined by the user to export or the full export of all groups defined by the user of all of the applications [all]: all the
INFO: Hierarchies of groups defined by the user in all the applications that are installed in all servers, will be exported to. / OGSGroupExport.info.
Authorization succeeded.
ERROR: Could not export the specified groups, user-defined hierarchies in. / OGSGroupExport.info.
ERROR: This could be due to one or more of the following reasons:
ERROR: * OGSServer process may not work
ERROR: * remote server consolidation or Application may not be accessible
ERROR: * lack perhaps of free disk space
ERROR: * you do not have the required file permissions to create the file.
ERROR: See /var/adm/CSCOpx/log/CMFOGSClient.log for more details.
[email protected] / * /-server #. / perl./OGSCli.sh u admin d
Enter the password for the CiscoWorks:
Authentication failed.
Check the username and password you entered.
[email protected] / * /-server #.

just to be sure, I download the 2 files ctm_config.txt...

Instead of setting DYNAMIC_PORT_ALLOCATION = 0, replace perms on both ctm_config.txt 0444 files, use the original port and see if UT works.  If so, run in this configuration for some time see if corruption returns.  It should not since casuser won't be able to write to the file.

Tags: Cisco Network

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