Locked!... This blows :(

Good day community...
I have a Samsung with Windows 8.  I was changing my pic of account and password (to connect to computer).  During the process, he asked my old password.  I'm POSITIVE, I entered correctly... Unfortunately, after several attempts, he me locked out and said I had to go to account.live.com to solve the problem. Having no success with responses given to those who have a similar problem. Please help... Thank you

Good day community...
I have a Samsung with Windows 8.  I was changing my pic of account and password (to connect to computer).  During the process, he asked my old password.  I'm POSITIVE, I entered correctly... Unfortunately, after several attempts, he me locked out and said I had to go to account.live.com to solve the problem. Having no success with responses given to those who have a similar problem. Please help... Thank you

Hello

We cannot help you recover the password for this live account.

You will need to use the following support Web site.

Microsoft account - ID Live - Hotmail - Outlook.com Support:

http://Windows.Microsoft.com/en-us/Windows-Live/ID-support

Select the number that best describes the problem and follow the instructions.

This will connect you with a Microsoft support technician.

Concerning

Tags: Windows

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