losing money but Adobe CC does not?

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• I have the one year subscription and I ran more money on my debit card. If adobe stopped the cloud creative until I put a new card debit that has money, but it still does not work? any ideas.

  I have the one year subscription and I ran more money on my debit card. If adobe stopped the cloud creative until I put a new card debit that has money, but it still does not work? any ideas.

  The CC has expired, please make a new purchase.

  Technically, you will need to disconnect & reconnect the CC desktop application.

  Concerning

  Stéphane

• Adobe Scout does not exist in the list of applications of Creative Cloud Desktop install

  How can I install? When I click on download through the web page, it redirects to the desktop application. But Adobe Scout does not exist in the list of apps.

  Hello

  I had similar problem a few days ago, you probably 32-bit in oprating system and scout is 64-bit

• How I download/install adobe first cc on the D drive because I don't have enough on the C: drive? Ive gone to settings on creative cloud and location of the file changed already but it still does not work.

  How I download/install adobe first cc on the D drive because I don't have enough on the C: drive? Ive gone to settings on creative cloud and location of the file changed already but it still does not work.

  Hi brandong13,

  Here are the steps that you can follow.

  1 change the location of installation using Creative Cloud Desktop App, go to preference > creative cloud > Apps and change the installation location.

  2. delete the folder '%Temp%' and restart the process.

  NOTE: Application is downloaded to the default location, we can only customize the installation location using creative cloud app in this case.

• Hi, I use Adobe Photoshop Lightroom output CC Camera Raw 9.5 2015.5. I am now with Nikon D4s shooting but the lightroom does not read the RAW format. Why? Is it possible to import the RAW files in lightroom? Thank you for your help

  Hi, I use Adobe Photoshop Lightroom output CC Camera Raw 9.5 2015.5. I am now with Nikon D4s shooting but the lightroom does not read the RAW format. Why? Is it possible to import the RAW files in lightroom? Thank you for your help

  I'm not an apple person.  I read on a few different forums that apple has changed what is called 'writing' in a recent update to apple.  You may need to find an Apple expert to show you how to make sure you are allowed to write to files or locations on your computer.

• Adobe Illustrator CS6 My trial expired, I need the serial number to complete the installation, but my account does not have the serial number

  Adobe Illustrator CS6 My trial expired, I need the serial number to complete the installation, but my account does not have the serial number

  Find the serial number of your Adobe product quickly

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat

  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

• I updated to Windows 10 and then back to Windows 7.  Now Adobe Reader does not work.  He said: I'm missing acroread.msi.  I tried to uninstall the program, so I could re - install, but it will not uninstall either lack of acroread.msi.  Pouvez anyo

  I updated to Windows 10 and then back to Windows 7.  Now Adobe Reader does not work.  He said: I'm missing acroread.msi.  I tried to uninstall the program, so I could re - install, but it will not uninstall either lack of acroread.msi.  Can anyone help?  I tried all the troubleshooting steps that I could find in the forums and online without success.

  

  I managed to fix it.  I found the Mr. Fix It tool on the Microsoft Web site and who was running, and it worked.  He fixed the corrupted registry file and allowed me to install the player.  I had tried it once before, but it has not been successful.  This time, it worked.

• When I try to update creative cloud, I get a popup to connect, I get my Adobe password, but it does not work. I have reset my password and I tried again, but it still does not work.

  When I try to update creative cloud, I get a popup to connect, I get my Adobe password, but it does not work. I have reset my password and I tried again, but it still does not work.

  The password screen shake when you enter the password?
  If so, it asks your Mac password.

  Don't worry about file opm, Adobe recreates him when you try to connect.

• Try to download the latest update of Lightroom, but the download does not accept my password. The password works on the Adobe site, when I connect. What I am doing wrong?

  I try to install the latest update for Adobe Photoshop Lightroom 5. pkg, but the program does not accept my password that works when I connect to Adobe. What I am doing wrong?

  If you are using a Mac, then it might be the Mac you asking your Mac password to allow installation.

• Subject to cancle my product. trying to last 2 days, but your system does not... I will take legal action about your cheating the customer

  Hello, I have to cancel my products and try to last 3 days, but your system does not. There is no option to cancel what you wrote in your Web site. It is cheating. I'll take legal action if you load money from my account. Donot announce wrong information and cheating the customer. When I tried to cancel my products there is no option to cancel by myself and it says contact customer service but there is no any contact information. I am a lawyer and a job as a customer good protection and I know very well how to act in court for this kind of cheating. I'm threating to you because your company is cheating for me in giving wrong information and no method of communication. the details of my products is: z-order (one year) photography creative cloud #AD006077093AU.

  This is a user to User Forum, so you are not really addressing Adobe here, even if some employees of Adobe fortunately declined.

  Contact the customer service

• Adobe Flash does not work with mozilla, works will be all other why e/s?

  A recent update had left my computer do not leave Fire Fox on the internet, so I uninstalled and reinstalled and found out then that I had to re add it to the firewall, because he could not work. Then, when I went on she worked and loaded fine, but now my adobe flash does not work, I can't use you tube, or and videos using waves of shock/adobe flash. I downloaded the last verse. I rebooted each time. To the Mozilla help page, I've been several times for 2 days. and I am no better. off

     I think it is only blocked, as the flash player worked on internet explore, AOL, So how to i find this out, or if someone else has had same problem and fixed it please let me know, All this automatedness, sucks...need to talk to person, thank you for your time
  

  You can also try using the media player to HTML5 on YouTube.

  • http://www.YouTube.com/HTML5

• I bought indesign cc 15 and I want to download the version previous (2014), but the option does not appear in my window. Can you help me?

  !

  I bought indesign cc 15 and I want to download the version previous (2014), but the option does not appear in my window. Can you help me?

  !

  Download previous versions of Adobe Creative applications-

  http://helpx.Adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. HTML

• Adobe Bridge does not recognize Canon EOS 5 d

  Adobe Bridge does not recognize my Canon EOS 5 d camera

  What operating system do you use? He was (is?) a problem with Photo Downloader of the bridge in OS X El Capitan but offhand, I don't know if they ever got a handle on it. (I don't use OS X; Windows 10 here guy.)

• Help, please! Illustrator has a very long download, but the final does not load.

  Hello! Help, please! I bought the original version of Illustrator, there is a very long download, but the final does not charge, what should I do?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Export as Adobe PDF does not open automatically, and the downs of drop on all my options do not work... Help, please

  Export as Adobe PDF does not open automatically, and the downs of drop on all my options do not work... Help, please

  I need to be able to easily convert PDF into word documents, which is why I got it, but in the acrobat reader software recent update/upgrade the export to PDF option doesn' automatically open, nor the dropdowns work to "create a pdf" "change pdf" etc.

  Hi howardr59083057,

  Make sure that you have installed the last DC of Adobe Acrobat Reader Acrobat Reader DC Learn & Support to use the pdf Export service help Acrobat Reader | Export PDF to Acrobat Reader DC.

  You can also use this service online at https://cloud.acrobat.com/exportpdf

  Kind regards

  Nicos