Lost keys Photoshop CS5
Hi there, although I was using cs5 for 2 years and this week I need to format my pc, once I did.
I tried to install my photoshop to find out I lost my key, I still have the box, cd, the serial number at the bottom, but not the registration key.
I don't have an Adobe account.
Is there something I can do?
You turn off Photoshop before you reformat the drive? As far as I know, there is one number, namely the serial number that you use when installing the product. If you saved it when you used it first, you'll have an Adobe account, you can open a session, where you will find things like the key, and a link to download the software.
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
Tags: Photoshop
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Check your Adobe account online: https://www.adobe.com/account.html
If you have registered your product then the serial number can be found in the section Plans and products.
See also: find your serial number
Another option would be to try to use a key research tool...
If it's a Windows machine, and then try running Belarc Advisor
http://www.Belarc.com/free_download.html
For a Mac, you can try:
https://Mac-product-key-Finder.com/
Until you have the facility disabled, you can contact the Adobe Support via chat and ask them to reset your activations. You will need the serial number for this and you get no off-topic or they may send you in the forums without help.
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
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