Lost phone of blackBerry Smartphones

Hello

I lost my phone and I think was stolen how to trace it or at least to block.

Hi and welcome to the Forums!

If you have previously installed some type of tracking software on it, then you can use it.

If your BB is on BES, please contact BES admins and let them wipe and lock it.

Otherwise, contact your operator and report it. They can request a police report.

Good luck!

Tags: BlackBerry Smartphones

Similar Questions

  • Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

    No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • Phone and blackBerry Smartphone installation last firmware update starts

    Info on the device

    Carrier: Bell

    Model: BlackBerry Bold 9780

    OS version: 6... something

    I have BlackBerry Protect and made a backup yesterday (July 30, 2012)

    Apps and free space

    A battery pull fix your problem?  After trying to install the latest update, which continued to install after 4 hours, I pulled the battery.

    When you write your question

    How can I get the load to the top of the screen to access my phone?

    My phone had OS6 installed at the time it was released. Today, I decided to update to the latest version of the OS6. I downloaded the update through my device, and then click the button install. There is a prompt message warning that the installation can take 2 hours or more. After 2 hours, I started the monitoring device and noticed that there seems to be a pattern to the load up screen. 1 loading screen screen 2) black with LED light red 3) the load screen and then ends with a bright white screen 4) back to the black screen with LED Red 5) repeat this pattern.  I waited another hour to see if there was no change in the situation, but nothing. So I did a hard reset (battery pull). After waiting 5 minutes, I put the battery in and now I get this screen load pattern.

    How can I pass the loading screens to access my phone again?

    How do I erase and reload my camera?

    If I erase and reload my camera, can I recharge my BlackBerry protect the back upward?

    I would greatly appreciate any help or advice on this matter as soon as POSSIBLE!

    Hello and welcome to the community!

    (Credit JSanders)

    There are two methods for recovering for you to try:

    One:

    • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
    • You have three Retry option, update or cancel, and then click Update.
    • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
    • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

    Second:

    • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
    • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
    • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
    • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
    • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.
  • LOST MY 9790 blackBerry smartphones

    I lost my Bold 9790 may only give PIN none can help find the phone?

    Hi SHUBASHISH

    Welcome to the community

    Sorry for your Loss.Please watch this Article useful lost or stolen BlackBerry - what to do?

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • No. phones smart blackBerry smartphone made by BlackBerry - is it true?

    German press reports the end of BlackBerry as a manufacturer of smartphone.

    http://www.Golem.de/news/Mobilfunk-BlackBerry-entwickelt-keine-smartphones-Mehr-1609-123511.html

    Is this true? And delays in updating a hint of the near end of the BlackBerry smartphones? Both sell hardware as possible before moving to a software developer pure offering solutions to large business customers? And stop doing anything for the devices the year next after a last updated OS10 and Android?

    It is a promised how much official BlackBerry will support the PRIV and the DTEK50?

    What?

    http://blogs.BlackBerry.com/2016/10/the-future-of-BlackBerry-devices/

    "Stop us handset hardware development and take full advantage of third parties to develop the hardware and to distribute and support the BlackBerry handset brand."

    BlackBerry has signed a manufacturing contract, or in other words has had industrial partners. But BlackBerry has made the development and design, marketing and support. In the statement of BlackBerry itself, which ends. It will allow software; Is no longer develop and commercialize and support material.

    So to the OP, Yes to your first question.

  • Phone of blackBerry Smartphones is possesed?

    Hi... my blackberry 9900 randomly opens messages and apps and call someone from my contact list, the screen keeps jumping and open anything... help please!

    OK thanks... you did a Wipe of security on the device, not a factory reset. Ok.

    In view of all your symptoms and issues, I would recommend a reload of the OS. The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. It is perhaps questionable in your situation... you may or may not now be able to make a backup. I hope that you have a recent, that you can use.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Phone stolen blackBerry Smartphones

    can I format my stolen curve 8520 to my laptop? and if I can how?

    Hi akram7achiich

    Welcome to the BlackBerry Support Community Forums

    akram7achiich wrote:

    can I format my stolen curve 8520 to my laptop?

    By format, I guess you want to wipe your BlackBerry lost remote, in this case depends on many factors... Refer to this article that contain all the information about this situation...   Lost or stolen BlackBerry - what to do? .

     

    Let us know if you have any questions or doubts.

  • Lost calendar items blackBerry smartphones

    When I updated my software on my 9650 all my past entries in the calendar went.  How can I get back them?

    Hello and welcome to the community!

    Depending on the level of update, it can actually erase all data and restore after the full update... This sounds like your situation... but it's more complicated than that.

    According to the update method, a backup can be created. If you did this OTA update, then all is lost... the backup on the device that is created is only available during the update process... If something goes wrong, the backup is lost forever.

    If you did an update via your computer, then a backup has been created. If this applies to you, search your entire hard drive to a file with the extension of the IPD (*.) IPD). Check the date and time of the files... most recently created is your best candidate to restore source:

    • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

    If you have no IPD file, then all is probably lost... and you should have been back up regularly since all computer peripherals are prone to data loss. Indeed, there is an old saying:

    • There are two types of computers of users of devices - those who have lost data and those who will be

    Backups are simply not an option, nor an activity reactive.

    Good luck!

  • Lost icon recover blackBerry Smartphones

    Hello, I am new in the world of Blackberry. I seem to have lost (perhaps removed) the icon of the Application 'phone', this is the icon that looks like an old handset with two adjacent arrows of the it, one pointing to the inside and an outside. Is there a way to recover this icon? BlackBerry 8900 with AT & T v4.6.1.231

    I have it! It was hidden in the applications folder. Thank you all!

  • New phone of blackBerry Smartphones Have - data transfer

    I currently have a bb curve 9320.  I changed for sony xperiea and need to get the data across.

    Sony told me that I should contact Blackberry to find out how you can save the handset so that the file is not encrypted so it can then be forwarded to your mobile Xperia.  Didn't know that my backup of data have been encrypted.

    1. connect two devices via Bluetooth, go to bluetooth on 9320 settings > you will see sony xperia in paired devices > option and select transfer press contacts. (you will see the option 'Transfer of Contacts' If this Protocol is available on your phone too, its available on most devices then you should try it).

    2. you cannot transfer your sms, emails or other accounts...

    3. use a memory card to transfer media files.

  • Phone of blackBerry Smartphones does not

    Yesterday October 3 at about 13:30 my Blackberry Bold 9900 has just undergone a total failure, no warning at all. I went to use the telephone and he was quite dead. Before he was about 60% battery life.   I got my phone completely backed up a month ago.  I can't wait until Android Blackberry phones are available.  My question - is anyway I could get my backup information from the Blackberry Desktop Software for an Android phone?

    Thanks - I understand

  • Phone smart BlackBerry Smartphones is out of memory

    Hello

    I have a Blackberry 8300 and today when I tried to sync it said my device is out of memory. This could also explain why I was not able to receive SMS Messages to friends and also lose my call log a few seconds after I hang up the phone...?

    I went into the status, please find the details below, however I don't know how to delete the contents of the content or data attachment store. Could someone help me please?

    Thank you

    -----------------------------

    Size of database

    Total size: 1664,6 K

    Address book: 3310 / 612.0 K

    The application's permissions: 7 / 0. 5 k

    Attachment data: 2 / 184.4 K

    Insertion: 212 / 13.0 K

    Browser bookmarks: 2 / 0. 4 k

    Browser channels: 0 / 0.0 K

    Browser data cache: 0 / 0.0 K

    Browser records: 2 / 0.1 K

    Messages from the browser: 0 / 0.0 K

    The browser URL: 27 / 1.3 K

    Calendar: 789 / 237.4 K

    Categories: 2 / 0.1 K

    Content store: 32 / 492.3 K

    Company Setup: 0 / 0.0 K

    Records: 44 / 2.0 K

    Service notes: 3 / 7.1 K

    Messages: 17 / 14.0 K

    MMS messages: 0 / 0.0 K

    Phone call logs: 0 / 0.0 K

    PIN messages: 0 / 0.0 K

    RMS databases: 6 / 77.0 K

    The emails registered: 2 / 1. 0 k

    Research: 6 / 0.8К

    SMS messages: 3 / 1.1 K

    Tasks: 19 / 19.2 K

    WAP Push messages: 0 / 0.0 K

    OK, I got my answer on the call log thread

    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=3550

    Thank you

  • The phone purchase blackBerry smartphones - alleged duplication/reconditioning of old phones

    Hi, all members in my bb handsets own family and to my surprise as I saw an old box of one of the bb, it contained 3 handsets with imei bb stickers is as follows (one of them being the imei of my phone) a [personal information deleted] b my phone Imei Imei [personal information deleted] and c. Imei [personal information]. These stickers have been glued on top of each other very carefully. My query is whether the phone I bought is tampered with or it's a renovation done by blackberry itself? P.S. I bought the phone of a large chain of stores (India) selling mobile phones.

    akhil_malathkar wrote:
    The unit that I am above statement is a curve 8520. On the status display as mentioned above, there are the following details: a b c d e PIN IMEI f WLAN MAC free file battery Signal: F4:0 B: 93:70:0 D: BD g. Ip address: 0.0.0.0 h. use of data: use of the voice i. k 54396.8: 481:18:08:45 j. political IT: disabled. The phone that I have reported to is about 2 years old; I found that this falsified packaging only now and not earlier. To clarify, Global Access is also a very reputable brand for the purchase of mobile phones in India and its likely to be an authorized dealer of blackberry as well.

    So, you use the phone now for two years and I want earlier if you bought new or else a refurbished device, or used?

    As you've waited two years for this question, it is impossible to answer. As you can see from your reply above, the machine had

    Use of data: 54396,8 k

    Use of the voice: 481:18:08:45

  • Multiple phone numbers blackBerry Smartphones

    I currently have two phones, the (personal) Blackberry Pearl 8130 and the BlackBerry 8830 (company), which is a real pain.  Is it possible to add a separate phone number to the 8830 for personal calls and then switch the business number as needed?

    I found this here.

  • Phone of blackBerry Smartphones does not illuminate on BB Bold 9000

    My 9000 does not illuminate. The red light turns on and stays on for about 1 minute.

    Then the screen goes to white battery with a red 'X' through it.

    I've tried other types of accumulators that have been verified to be good with the same results.

    I tried other chagers of wall with the same results.

    I have repeatedly let the phone charge for several hours, removed the battery and replaced after a few moments with the same results.

    This problem started after the battery became very impoverished after leaving the phone on mode bedside from one day to the next. The phone worked without any problems up to this point. It is about 2 1/2 years.

    All my contacts are on the phone and not have been backed up or saved on the sim card.

    Anyone have any suggestions to turn the phone so that I can download at least my contacts?

    Hello and welcome to the community!

    Given what you describe, I assume there to be hopeless... nothing can get your BB to start considering what you describe. And all the tips recovery remaining would erase the own BB in the context of the recovery, and your data will be lost. It seems to me that, whatever happens, this old adage applies to you:

    • There are two types of computers of users of devices - those who have lost data and those who will be

    I fear that you are about to migrate from the latter to the former. Backups, quite simply, are not an optional activity.

    Let us know if you want some of the radical of the recovery tools (destruction of data) to try...

    Good luck!

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