M1212nf Scans come out huge when issued

Hi all

I read some posts here regarding the scans coming out in great, but none applies to the m1212nf that seems. The only option for scanning you get is "Scan." I went through all the settings, including the definition of the DPI, color mode, and the scan size. No matter what I change, when the PDF file is emitted, it comes out to about 34.44 x 45,10 inches when scanning a normal letter size paper. No matter if it's the scan to email or scan to file, this is the same result. Even using the preview TWAIN dialog box, it shows that it scans the right size ~ 8.5 x 11, but when issued in PDF format, shows like 34.44 x 45,10. I have two of them in our office, a network and a local USB. It happens on both of them on different computers, so it is not an isolated incident. If someone can you please give me any indication on how to fix this it would be appreciated.

I had the same problem of pdf page size. They seem to have finally fixed in the new software download.

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=IM-80811-4&cc=us&DLC=en&LC=en&OS=4063&product=3965849&sw_lang=

It took more than 6 hours of time on the cat and the time on the phone with a case Manager who says that the software on the CD is the same as on the website.

Article in THE Times today asks "Whitman can find a way to restart HP?  Well, I'd say that Meg would have just read a few forum posts and ask why they are not documented and resolved timely and why waste us time barely known issues.

Tags: HP Printers

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