When I want to copy or print from the scanner on my HP4500. It comes out all black.
See above
There is no paper on the scanner screen - the message says that it is
Hi @OKC,
I see by your post that when scanning, they come out all black. You also receive a message that the paper is on the scanner bed where there is none. I can help you with this.
I have provided a document to make a reset of the printer, the scanner, the lid and ADF glass cleaning.
Reset will most likely solved the problem. Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.
Vertical stripes, lines or streaks on Copies, faxes or scans.
Do not take into account the title.
If the problem persists, please update the firmware of the printer. HP Officejet 4500 All - in - One Printer - drivers G510g.
Please provide detailed results if you're still having problems.
Good day!
Thank you.
Tags: HP Printers
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Hello
You will have to contact HP support for this problem.
Make sure you have the latest drivers and software installed.
Printers and multifunction:
You can also ask this question on the HP Support forums.
Printers and all-in-one - HP Support Forum's:
http://h30434.www3.HP.com/PSG/?category.ID=inkjetOr, contact HP support.
Call Support and Service the customer of HP Officejet Pro 8500 has e-All-in-One Printer - A910a:
http://h10025.www1.HP.com/ewfrf/wc/contacthp?cc=us&DLC=en&lang=en&LC=en&product=4083969&x=5&y=14Concerning
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Auburn2932,
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Please take a look at the next Dragon for further information Document:
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Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.
Although I strive to reflect best practices of HP, I do not work for HP.
Click on accept as Solution when the answer is a good solution or workaround!
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