M127fn Lasterjet Pro MFP: hp utility does not show any device information.

With the help of Pro Laserjet MFP M127fn with Mac OS 10.10.1 using a USB connection. The HP utility device information lists everything except connection and unknown driver version. At the moment I encountered no problems printing, but worried it might be a problem on the road. I uninstalled and reinstalled the included software (both CD and online HP) and the problem persists. Because the printer came with a USB cable, I used one to another printer. Is there such thing as a USB cable exceeded. Or a faulty cable (selectively?) would be the culprit? All ideas will be welcome. Thank you.

Hello tregare1949,

I would like to make a suggestion that relates to the issue of crashing.

Try searching the Apple updates that may be available.  This could very well be a conflict with the HP software and the operating system.

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thanks again for your time.

See you soon,.

Tags: HP Printers

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