M2 - fixing external keyboard keyboard problem does not work either

Hello

I have a user with a M2 Tecra keyboard works properly, 2 or 3 keys (Enter, space, lock), the rest of them when press cause a very quiet "beep" of the noise coming from the laptop.

I guess this keyboard was defective - I have attached a usb keyboard to the laptop, but which has exactly the same symptoms, they keys do not work and when you press the beep noise is coming from the laptop, no characters appear on the screen.

The laptop starts with the Windows XP login screen very well.

Any ideas what caused this, and what is the solution?

Thank you

Hello

Sounds to me like the keyboard on the motherboard controller went bad. Because it causes the default on an external keyboard, then your motherboard is bad. If it was just the keyboard, then external it would work fine. But first, all types of keyboard connected to a laptop computer are routed via the keyboard/controller integrated on the motherboard, then the characters are displayed. When this goes bad no keyboard does, not even an external. And the only solution that replaces the motherboard. I hope this helps.

Tags: Toshiba

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