M225dw MFP HP LaserJet Pro: Save Scan not responding

Once a document is scanned, I click on save, start and go through the correct folder and it (no longer save).

I need help!  Any ideas?

Hi LolaTheCat,

Thank you for exploring the HP Support forums for a solution to your problem of scanning.

I understand that you use a M225 MFP HP LaserJet Pro with a PC of Windows 8.1, and the 'Save' button became unresponsive. I would like to help with that.

I would like to begin by downloading and running the tool HP Print and Scan Doctor. This tool can diagnose and solve many problems of printer software.

Please let me know if that solves the problem, or if you need assistance.

Tags: HP Printers

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