M276NW MFP: M276NW MFP prints only blue

I bought all new ink and installed.  The control panel says we have ink, but it will only print blue.

Hey @Thomasortho,

Welcome to the Forums of HP Support!

I understand that you have some problems with blue print to your printer Laserjet M277nw range. I can help you with that.

To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

If after following the above you do not yet see the correct colors, printer or cartridge must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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