M401dne does not print large font

I made a page in Word 2010 with a 115-point font. My M401dne prints as a blank page.  The page prints fine at my local DeskJet 6940. The M401 is a network printer, and I use the version of HP Universal PCL6 61.170.1.18326 printer driver. I have attached the page if someone else with my setup to try to print.

Is this related to a known issue?

Thanks for any idea.

Jeffrey Pike

Groton public library

I don't have your Installer ((Universal) printer driver, so I can't do a like-for-like test or printer model.)

What I did is:

  • Install it 'HP LaserJet 400 M401 PCL6 driver class' built into Windows 8.1 Professional 64-bit edition.
  • This used to "print" your document (using Word 2013) in a capture .prn file.
  • Envoy conternts of the file captured at my local LaserJet 1320n printer; the text of the large font size prints OK.
  • Envoy conternts of the file captured at my local printer LaserJet Pro 400 MFP M475dn ; the text of the large font size prints OK.

What you could do is to take the same file (attached, with an extension extra .txt added to the name so that it can be attached here) and send the content to your printer port and check the result.

If it prints OK, then the problem is likely to be something to do with your driver printer and/or the application.

If it does not print OK, then the printer, or the printer firmware, is at fault (or arguably deliberately not large font sizes).

Welcoming send the contents of the file on a network printer from a Windows command prompt session, use:

LPR s address of the printer P - all largefont_M401_PCL6ClassDriver.prn.txt

to send the contents of largefont_M401_PCL6ClassDriver.prn.txt to the printer with TCP - IP address address of the printer.

Tags: HP Printers

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