M4540 MFP: MFP M4540 list 98.00.04 error
I installed a M4540 MFP 3 weeks ago and it worked fine for about a week. Now, it's showing an error code of 98.00.04. Several reboots have not solved this problem and the Control Panel functions are not available, also unable to access via the web, device is not more to ping requests.
Any suggestions?
This is why I suggested that you contact the hp customer service if the printer is under warranty. To, erasure of file was something with the new smart firmware but I have not yet met. If the printer is not under warranty, I think the best way is the update of the firmware with a USB key. You can also try the partial clean routine that seems to solve a lot of mistakes with the new smart firmware. Keep in mind, with the new smart firmware you cannot destroy the trainer who has been a concern on the old legacy models. The trainer only contains the bootloader code and the rest of the firmware is on the drive (the State solid or sure hardisk depending on your model). I was able to recover many new printers with the smart firmware with the usb method. Only time I got in trouble is when the printer was a bad hard drive which had to be replaced. Of the instructions below.
Tags: HP Printers
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Select the option of firmware, there are currently two listed
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Hello
I struggled in the last 2 days to install my new all in one Pro LaserJet MFP M125nw. I tried almost all the stuff Google and this community offered under the heading "the system cannot find specified file", without success. My frustration is huge because I'm not really a novice when it comes to solve similar problems.
Here is what I do and what is happening:
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Here are a few screenshots:
http://i.imgur.com/GuGmTP2.jpg
http://i.imgur.com/OZyFuz0.jpg
http://i.imgur.com/2O0J3aE.jpg
http://i.imgur.com/exAy5RG.jpg
It's the event viewer:
Event type: error
Event source: MsiInstaller
Event category: no
Event ID: 11721
Date: 26.6.2015 г.
Time: 18:47:40
User: HPREDDY-79F942C14\Yasko
Computer: YASKO-79F942C14
Description:
The description for the event (11721) in Source (MsiInstaller) ID is not found. The local computer may not have the information necessary registry or message DLL files to display messages from a remote computer. You may be able to use the option/auxsource = flag to retrieve this description; For more information, see Help and Support. The following information is part of the event: product: HP Support Solutions Framework - error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your provider to support personal or package. Action: UnregisterAclmControl, location: C:\Program Files\Hp\Common\AclmControl.exe, command: /unreg; (NULL); (NULL); (NULL); (NULL);.
Data :
0000: 7 b 46 43 33 43 32 42 37 {FC3C2B7
0008: 37 36 38 30 30 34 7-6800-4 2d 2d
0010: 38 43 36 41 31 35 44 8 C 6-A15D 2D
0018: 2D 39 44 31 30 33 31 31 - 9 D 10311
{0020: 33 30 43 31 36 7 Dec 30 16}=====================================================================================
Event type: error
Event source: app error
Event category: no
Event ID: 1000
Date: 26.6.2015 г.
Time: 18:56:14
User: n/a
Computer: YASKO-79F942C14
Description:
Failing application plugin - container.exe, version 38.0.5.5623, failed module mozalloc.dll, version 38.0.5.5623, address 0x00001aa1 failure.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data :
0000: 41 70 70 6 c 69 63 61 74 Applicat
0008: 69 6th 6f 20 46 61 69 6 c ion Fail
0010: 75 72 65 20 20 70 6 c 75 plu ure
0018: 67 69 6th 2d 63 6f 6 74 gin-cont
0020: 61 69 6 65 2nd 72 65 78 ainer.ex
0028: 65 20 33 38 2e 30 2e 35 e 38.0.5
0030: 2nd 35 36 32 33 20 69 6th en.5623
0038: 20 6 d 6f 7 a 61 6 c 6 c 6f mozallo
0040: 63 2e 64 6 c 6 c 20 33 38 38 c.dll
0048: 30 2nd 2nd 2nd 35 35 36 32.0.5.562
0050: 33 20 61 74 6f 20 66 66 3-off
0058: 73 65 74 20 30 30 30 30 put 0000
0060: 31 61 61 31 0a 1aa1 0D...Found the solution. The problem was that I had Microsoft .net Framework 4. After that I went back to 3.5, the driver through the installation went perfectly. Thank you guys for the effort.
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Click on the Windows icon at the bottom left of the screen
Start typing: devices and printers
When you see devices and printers in the search results, click on it.
Right-click on your printer, and then click on see what's printing
Right-click on the job at the top of the list
Delete it!
If my answer has solved your problem, please mark it as a solution by clicking on the button under the post.
If any Tech gives you helpful suggestions, you can thank them by giving them "Well done" (just click the "Thumbs Up" button under the post).
If you're in the right mood, you can even click on the two buttons...
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