Creative cloud won't charge of app list or said download error

After installing Creative cloud on a new MacBook Air, I either get "Download error" or a symbol of loading under the applications tab. My apps list never appears. CC worked fine on my MacBook Pro.

I've read this discussion of 2013:

Re: Creative Cloud "Download error" message

I have deleted AAMupdater but have not renamed the file opm.db as am not clear what to rename it to?

I also uninstalled CC and reinstalled several times with signing in and out and restarting the machine.

Help would be great.

Hi James,

Please check the help below document:

Download error in the applications tab of Creative Cloud Desktop Application

You can also see the thread below where the issue has been addressed:

Re: Creative Cloud "Download error" message

Persistent Cloud error - error download - creative

Kind regards

Sheena

Tags: Adobe

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