M651dn: with manual duplex printing only the paper size custom
Hello
I have a strange problem with several HP printers in my office (cp4525dn, 401dne, M651dn).
Automatic duplex printing works as usual if I use plain paper A4 format.
But when I use a custom paper size (21 x 21 cm), then the 'duplex manual' appears on the screen with the information I need to deliver the document again.
It's strange. -That someone has an idea if this could be a bug or it's 'normal '. But automatic duplex should work too much here, I think. What you mean?
It makes no difference if or USB-connected to the local network. I also tried different drivers, without success.
Thank you very much
Daniel
According to the manual the User Guide Laserjet Pro 400 M401 , automatic duplex printing is not supported for custom paper sizes.
It goes the same for my printer LaserJet Pro 400 MFP M475dn .
I guess the same applies also to CP4525dn and M651dn models.
Tags: HP Printers
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