Want 7640: Scaning is ADF scan side so many general issues

Similar Questions

• Want 7640: Cannot send a scanned on Envy 7640 All In One document

  Until a few days ago I could send documents scanned from my desire to 7640.  All of a sudden the printer will not send.  I tried several e-mail addresses.  I have run the wireless network Test and everything is OK.  All the 'connectivity settings' are very good.  I uninstalled and reinstalled the printer software.  I am able to send the scanned to my MacBookPro.  Anyone has any ideas how to fix?

  Hi @Dan-M.

  Thanks for joining the Forums of HP Support for a solution to scanning to send the question.

  I understand that you have a HP ENVY 7640 e-all-in-one printer connected wireless to a Mac OS X 10.11 El Capitan and you used to be able to scan to E-mail, but now cannot. I would like to help with that.

  I start to Reset the power on the printer and then reboot the router.

  

  Please let me know if that solves the problem, or if you need assistance.

• Dell 2335dn - ADF scanning

  Hello

  We have a problem with our ADF scanning. Whenever someone scans several pages to send email using the ADF, the e-mails come through, but each page is a separate e-mail. Not even separate attachments. All of our other printers scan multiple pages to a single email and attachment. The printer is now somewhere else so I'm not quite sure if it is a parameter that can be set only at the printer, but certainly, it doesn't seem to be something of programmable via the web interface. Someone at - it ideas?

  Thanks in advance!

  1. Right to scan; Come in
  2. Down to analyze the values by default. Come in
  3. Up to version; Come in
  4. Down to PDF; Come in
  5. Select Mono, gray or color; Come in
  6. Multi-page on IT; Come in

• Want 7640: HP ENVY 7640 2 sided (duplex) using ADF scanning

  I wonder if 7640 envy can do 2-sided (duplex) using the ADF to scan. I am aware that the Officejet software has this ability, but don't know what port the line wanted. It will be the determining factor, if I need to cross an Officejet the 7640.

  Hello

  What Officejet are you talking about? The 7640 want is unable to scan duplex automatically. Software won't work because it has no equipment to do. You must do this manually after scanning the first side (it will give you instructions to put original right way).

  Kind regards.

• Want 7640: 2 Facer scanning

  On suggestion of the HP Support, I downloaded and installed the "new" drivers and software for my DESIRE 7640 AIO... now the "Scan To PDF" shortcut is no longer will allow me to switch between one and two sides scanning. I would appreciate any help/insight.

  Hello

  You can try this scanning solution:

  HP extended Scan
  
  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi
  
  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.
  
  Let us know if it works - if option 2 faces scan is there?

  Thank you.

• Want 7640: Scan to email does not work well

  I saw problem when you use the e-mail scanning function.

  When I try to scan to e-mail when fewer pages of text, example 4 or 5 pages, it works well and I am able to receive documents related to my email.

  However, when I try to analyze email when several pages, the example pages 30. I can receive email but no attachment document, I tried to use multiple accounts e-mail, such as gmail, hotmail, etc., all emails have the problem.

  Please inform how to fix the problem. Thank you

  Hey @KahLee,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the scan to E-mail on your 7640 e want - all - in - one printer. I can help you with that.

  What is happening is that your biggest scans exceeds the size of the limit analysis server. If I remember correctly the limit is 10 MB. If you want to send larger files, you will need to save the analysis on a computer and then send it to the receiver.

  If you have any other questions, you can contact HP Cloud Services by clicking here and filling out the form below.

  If this answers your question, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Want 7640: scan to email

  I have a new fancy 7640 all-in-one that I cannot receive emails of scans made from the electronic mailbox "button", or by opening a new e-mail message and adding the scan as an attachment.  Initially he used to take a few hours for the email to appear, and now nothing appears.  Web enabled, I am at a loss to what is wrong, and my working life is at stake.  We have HP connected laptop and Windows 7.  Someone at - it any help?    TIA

  Hello

  Sorry to hear about the problems you're having with scanning to E-mail. I mainly use the scan to Email from the printer and leave the PC of the equation.  Answer the questions below if you are interested in getting setup in this way.

  1. Web services are enabled?
  2. The printer is connected to a wireless network with Internet access?
  3. You have created a sweep to the e-mail account via the front panel of the printer?
  4. What does the last part of the email address (domain) that you configure the account with the look like?
  • NOTE: Do not answer with the full e-mail address, the entire domain. For reasons of confidentiality, the moderators will remove it if you do. Just reply with the e-mail domain, examples: @hp.com, @AOL.com and so on.

• Want 7640: Can my scan want x 7640 HP for Evernote

  I'm trying to find how to use my desire 7640 officejet all-in-one to scan directly into Evernote. Should what software I use?

  Hey @bookat,

  I see you are trying to scan from your craving 7640 directly into Evernote on your PC. A program does not usually analyse in another program. Your best option would be to save documents to your computer using a program such as HP Scan and then open using Evernote.

  Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Want 7640: File pdf scanned with my new 7640 envy

  I installed the full driver package, but without the extension pdf is displayed.  I need to use pdf, tif or jpg etc..  Is this possible?

  HI @Sheril1,

  Welcome to the HP Forum!

  Thanks for joining the community of the HP Forum.  It is a great resource for information, advice and solutions that have helped others. Here is a link to first time here? Learn how Post and more as a guide if you have any concerns or questions about the process.

  I understand that you do not see an option to scan in pdf format, even if you have installed the full features software. You see only jpg and tif.  Here are two links that I think can help. HP ENVY 5640, 5660, 7640 and Officejet 5740, 8040 Printer Series - scanning to a computer, Email or device memory and HP - scanning the HP Scan (Windows) computer printers.

  Please let me know if this helped.

  To help visitors and members to find solutions that have helped others, please consider choosing "accepted Solution" " " on the post that solves your trouble. " This will give it more visibility and make it easier to find.  "Please consider clicking on the" ""Thumbs Up Icon " below to say thank you for you help.

• Want 7640: Must be able to use the print and scan doctor for each print job to get printing to work

  After works without any problem for several months, the printer now shows an error message whenever I try to print. I have to run the doctor print and scan so that the printer to function. The first time this has happened, he told me I have to uninstall and reinstall the program, I did. Since then, only the works of doctor print and scan running, but he running for each print job is not acceptable!

  Hi @Doug18,

  Thank you for joining the Forums of HP Support!

  I see that you are unable to print, except if you first run the PSDR. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that you have received the order to uninstall and reinstall the software that you have. When you now run the PSDR, she says you? I need to know the results (of the error messages, patches, etc.)?

  In the meantime, try the steps in these guides:

  • Printer is offline (Windows)
  • Print jobs stuck in the print queue (Windows)

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• OfficeJet Pro 8620: ADF Scan black line down

  Hello

  When I scan documents using the ADF, I get a black line at the bottom of each page (only the right side of the book). I tried to clean than the small scanning area - but I still get the black line - any idea how to get rid of him?

  You can download a sample scan pages virgins og here: https://files.secureserver.net/0s4RbMeFgHa3lX

  I just wanted you to day.

  After replacing the printer OfficeJet Pro unit 8620 3 times (when having tried 4) and I tried a HP Officejet Pro 276dw with the same problem, I ended up cancelling my order and get my money back.

• 7640 5660 envy print, scan and copy in color, b & W and grey scale?

  Hello:

  The 7640 want 5660 print, scan and copy, color, B & W and grey scale?

  I was told that gray balance is not supported.   (I think this might be the wrong information.)

  What about FAX (7640)... B & W, color and Gray Scale?

  Thank you

  DaleBr

  Hi @DaleBr.

  Welcome to the Forums of HP's Support. The information you are looking for are under the specifications of the printer on hp.com.

  HP ENVY 7640 specifications

  HP ENVY 5660 specifications

  They can scan and copy in black and color only. There is no option to gray scale.

  I would like to know if these links worked for you. If they did, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• Want 7640: HP Envy 7640 Windows 10 touble connection

  I want to 7640 jet ink printer connected wireless to my network.

  I have no problem printing and connecting with my macbook air & iphone 6.

  My windows laptop 10 However struggling to connect to the printer, and when he finally when you click on 'print' the program (e.g. MS Word) hangs (not responding) and I have to close the program without printing

  I updated the drivers of latesst on the laptop and run printing & scanning HP doctor and all green ticks, including being able to run the test print page of my computer windows laptop.

  Please can someone help me understand why printing problems occur - so frustrating

  Hey @alexbunt,

  Welcome to the Forums of HP Support!

  I see that you have problems when printing from your computer on Windows 10 to your wireless connected e HP ENVY 7640 printer all-in-one. I would like to help you to solve this problem today!

  Let's try the following steps:

  Step 1: Remove the driver:

  1. click on the Start button

  

  2. type programs and features. If a search does not start automatically, you will need to type programs and features in the area of "Ask Me anything".

  3. click on programs and features to launch the window.

  4. in programs and features, will populate a list of the programs installed on your computer. Please scroll down and find your HP Envy. If you see your HP Envy in the list, click it and choose Uninstall.

  5 follow the prompts on the screen to complete the uninstallation. Once the uninstall is complete successfully please close programs and features.

  6. then, click on the menu start of new

  7. this time type devices

  8 click on devices and printers to launch the window.

  

  9. in devices and printers are looking for your HP Envy. If you see if if please right click above and choose 'Remove' or 'Remove'.

  10. Once your HP Envy is no longer showing in devices and printers please click on any device in the list of Printers once just to highlight. Click the print server properties on top

  

  11. click on the drivers tab

  12. search for your driver HP Envy . If the list, please click it and choose delete

  13. Select delete the driver only

  14. Select OK

  15. click apply and then OK in the print server properties window.

  16. close devices and printers. Please proceed to the next step.

  Step 2: Remove temporary files:

  1. click on the Start menu

  2. type run. Click on Run to launch the run dialogue box.

  

  3. tap folder in the run box, and then click OK

  

  4. when the Temp folder, open select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.

  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.

  6. close the Temp folder when it is empty

  7. right-click the recycling bin on your desktop and select empty recycling bin. Please proceed to the next step.

  Step 3: Install the device:

  1. Please click here to download and install the package to the full functionality of the software and the driver for your printer
  2. Once the download is complete, follow the prompts on the screen to install your printer

  Once installation completed test print.

  If these steps solved your problem, please click "I accept as a Solution." You can also click the "Kudos, Thumbs Up" on the right to say "thanks!"

  I would like to know how it goes!

• HP OfficeJet Pro 8600 Plus - ADF scanning problem

  Hello

  I recently bought this printer and used without problem for almost 2 months. However, right now I am struggling with the ADF.

  When I put a document to scan by ADF, I have a thin, black line on re-impressions. It is on the right side of the page, starts from everything at the top and goes down all the way.

  I have even if it is a kind of alignment line (you know when we write try, or its composition, leave us space on both sides)

  This problem does not exist when I scan and print documents of old school way, aka analysis usual. Only the ADF documents'ed have this problem a little. (The thin black line on things reprinted)

  Any recommendations?

  Best regards

  Update: I did what jason_h suggested in step 1 and it worked, this can be closed:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-OfficeJet-Pro-8600-plus-ADF-copy-scan-line-down-length-of/m-p/2942099/highlight/false#M69757

• Want 7640: Icons / clock / envelopes /Forum

  What is each icon/what needs to be done at the bottom of the screen to copy/Fax/Scan?

  I have reset my clock 3 times time.  What could be the problem?

  I need print envelopes that are 5-3/4 x 8-3/4, my desire can handle such a weird size?  How can I print?

  When you post in the Forum, how do you change your profession?

  Hi @phillyfilly,

  Thank you for showing interest in the Forums of HP Support!

  I see that you are curious about some of the features on your HP Envy 7640 printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  To learn how to use your printer and have a better understanding of the menu options, I recommend that view you the user's Guide on the page start 6 Chapter 2: billboard icons .

  Once you reset the date and time, make sure you click on OK or fact to back up settings if prompted.
  I would like to do a hard reset to see if that will solve the problem.

  1. Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  2. Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
  3. Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector).
  4. Check the date and time to see if it has stored settings.

  If you want to modify your HP Support Forums's profile, follow the steps below.

  1. Sign in to your account and click on the name of your profile in the upper right.
  2. On the right, click on my account.
  3. Select the personal tab.
  4. Change your account as you wish.

  It seems to me that you try to use a not paper size supported.

  • 5 3/4 "x 8 3/4" is the envelope of the A9.

  Source

  Supported media formats:

  • A4; A5; B5; DL; C6; A6; Custom: 76 x 127 to 216 x 356 mm.

  Source

  In addition, you can certainly configure a custom in Windows, however paper format, there is no guarantee that it will work.

  • HP printers - creation of custom paper sizes

  Otherwise, I recommend using paper sizes supported for this printer.

  I hope this helps. Please reply with the results. I wish you a nice day!