M7 k111dx: supposed weird graphics bug after update to windows 10

I upgraded to Win10 on day 1 and thought that everything was ok. Then I closed my computer and made after the drive hard light off, the power lights could not do the same thing. I had to make a "force stop" making them to extinguish. Windows don't think I did a force stop. I'm not sure what is the cause, but I would be really nice to fix. "Sleep" mode is also affected by this. "Sleep" mode is more annoying to get out of because it requires a judgment of strength to wake the computer. Windows recognizes it as such. One interesting thing I found out is that if I press volume up and volume down at the same time, the screen goes black for a second and then turns back on. It is followed by a beep. Since my laptop has a geforce 840 m in addition to the integrated graphics, I think that I spend between 2. It is of relavent because only the settings makes the light off when sleep and stop. I've updated my integrated and discrete graphics card drivers and it made this bug seems less random. (when I discovered the volume button thing). I have no way of knowing what GPU I use, but it's really important, as force stops really slow down my progress when you work. All accepted solutions.

Hello @ethandrzb,

Welcome to the Forums of HP Support!

I read your post about the question of sleep mode and wanted to help you!

Try to revisit these steps, by community member @DanG82, to see if the problem can be solved.  Please post back with the results:

HOW TO SOLVE THE PROBLEMS OF SLEEP/SHUTDOWN

  1. Download version 9 or 10 of the Intel Management Engine Interface (MEI) driver.
  2. Download the Package of troubleshooting Windows 10 "show or hide updates" (http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab).
  3. Change the Windows Update Services automatic (delayed start) parameter to the manual.
    • In Control Panel, select administrative tools, and open Services.
    • Go to Windows Update and double-click it to view its properties.
    • Click on stop to stop the service to run.
    • Change the Startup Type to manual, and then click OK.
  4. Install version 9 or 10 of the Intel Management Engine Interface (MEI) driver.  If you receive a warning dialog box about the replacement of a newer version of the software, accept it.
    • NOTE: You have NO need to uninstall version 11 before installing version 9 or 10.  The presence of a version of the driver is required to 'upgrade' (or demote in this case).
  5. Run the Windows 10 Troubleshooting Package 'Show or hide updates' and hide the updates of the Intel Management Engine Interface (MEI) driver.  (This will block your system automatically reinstall or display of updates for version 11 of the pilot).
  6. Change back the setting of Windows Update Services to manual automatic (delayed start).
  7. Restart your computer.
  8. Rejoice!  You can finally sleep and stop again.

Source: How to solve the problems of upgrading 10 subsequent to Windows on HP laptops

Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

Have a great day!

Tags: Notebooks

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