OfficeJet 5745: Cannot print after update of Windows 10

I've updated to Windows 10 and now have problems printing.  Help!  I've done all the troubleshooting, coil status stuff!  I'm used to be able to print from the internet, scanning to my computer or email and print wireless from my phone.  I now can not print anything!  I tried to install Windows updates.  Should what printer I configure default network or regular?  Use the printer pdf microsoft thing?  I am desperate... saved my bank statement online (pdf) to my documents and it would not print the Bank or my documents!  Before this I had problems after that my hard drive crashed and I got a new hard drive.   When my hard drive crashed I was using WINDOWS 10 and everything on the big printer worked; they sent back with new hard drive on windows 8.1 and I had I thought that the upgradew would solve the questions.   I could print and scan but no wireless for my phone on the new HDD in windows 8.1 and upgrade to 10 thought would solve my problems, but now it's worse... Help!

Hi @savra,

If your computer is connected to the printer on a wireless network, you do not want to send print jobs to the network printer.

Here is a support document to help with printer after Windows 10 upgrade problems - after Windows 10 Upgrade, printer problems occur.

Aside to make sure Windows updates are up to date, there are a few other updates that can help with printing.

Microsoft has released an update that is supposed to help with wireless printing - Cumulative Update for Windows 10.

There was also an update for Adobe Flash Player in Internet Explorer and Microsoft Edge who can help get this impression of your bank's site - Update for Adobe Flash Player.

Please let me know how it goes.

If this helps you find a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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