Mac 10.5.8 & officejet 6500

OK, I'm a ludites with a mac running 10.5.8 with a new officejet 6500. I can fax, copy, but not print. I get the following "/ library/printers/hp/cups / inkjet4:driver / Contents/MacOS/Inkjet4_failed ' I called Hp they said it's apple. Is the apple Mac, they said that they do not support really the officejet 6500 even if they have it on their website. Help! "

Uninstall the HP software using the uninstall program in the Applications > Hewlett-Packard folder.

Then, reset the printing system:

-Sys Prefs, Print & Fax
-Right (Ctrl) click the box of the print queue and select Reset Printing System.
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

Now, do a software update from the Apple menu.

Finally, download and install the software from here.

Tags: HP Printers

Similar Questions

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    Well, this got me half way there, thank you.

    Once you have installed the software which recommends ShlomiL, then you must enable the option Archive digital as described, which won't be available unless the device is physically connected via a USB cable. Wireless is not an option. The value "Digital Fax archiving" 'Save to Folder' and then choose a folder that is accessible in writing-world. The folder must be specific for incoming and used faxes for anything else! The 'Notification of incoming Fax' value to what you want.

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    I see that you have a problem with faxing from your Mac.

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    Concerning

    Welcome to the CSZ forums,

    I saw your post to a driver for your model Officejet 6500 E710n and the Mavericks. There is no driver available for this model of printer on the Mavericks. Although you cannot use the HP software to scan, there is work around options for you can scan.

    See this link and check under "How to scan with the Apple Software Update driver?":

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    I hope I helped answer your question!

    Have a great Monday

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    Hello

    Yes, go ahead and put this folder in the trash, I would also suggest restarting the Mac and repair disk permissions in order to avoid any possible permissions errors that can impact on the installation:

    Hello
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    1. open the Applications folder.
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