Mac usr trying to help a friend with ext monitor
I'm helping a friend add an external monitor to the laptop.
It's a generic monitor and when I select in the Control Panel, the laptop screen instantly goes sideways, portrait, but on the side. The external monitpor shows nothing. It seems no other options in the control panel that make sense for monitor rule addin, once again, I'm a Mac user any guidance would be appreciated. The laptop is a business and I imagine is quite wise software up-to-date. I can provide details if it is important of course.
Thank you very much
Henry
Hi Henry,.
Please contact Microsoft Community.
To better understand the issue, please send us the following information:
- What is the brand and model of the computer & external screen that you are trying to add?
- The external monitor has been identified by the system when you connected?
- You have installed the latest driver available for the external monitor?
I suggest you follow these steps and see if it helps:
Install the latest version of the video driver
Update your drivers for your adapter display card on the Web site of the manufacturer and the device.
After downloading the drivers install them and try following the steps provided by Ronnie Vernon of the post above.
Hope this helps, get back to us if you need further assistance for Windows.
Tags: Windows
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