Mac usr trying to help a friend with ext monitor

I'm helping a friend add an external monitor to the laptop.

It's a generic monitor and when I select in the Control Panel, the laptop screen instantly goes sideways, portrait, but on the side. The external monitpor shows nothing. It seems no other options in the control panel that make sense for monitor rule addin, once again, I'm a Mac user any guidance would be appreciated. The laptop is a business and I imagine is quite wise software up-to-date. I can provide details if it is important of course.

Thank you very much

Henry

Hi Henry,.

Please contact Microsoft Community.

To better understand the issue, please send us the following information:

  1. What is the brand and model of the computer & external screen that you are trying to add?
  2. The external monitor has been identified by the system when you connected?
  3. You have installed the latest driver available for the external monitor?

I suggest you follow these steps and see if it helps:

Install the latest version of the video driver

Update your drivers for your adapter display card on the Web site of the manufacturer and the device.

After downloading the drivers install them and try following the steps provided by Ronnie Vernon of the post above.

Hope this helps, get back to us if you need further assistance for Windows.

Tags: Windows

Similar Questions

Maybe you are looking for

  • How to uninstall McAfee completely

    I used essentials of security since it was available, that it works very well. whenever I restart my computer, I still have to leave my old macafee virus program, even though I went into Add/Remove programs and uninstalled the program macfee.

  • Should I update 14 bios alienware

    I have a 14 10 alienware windows it works fine but my battery died on me a month ago, so I have connected it until I get my new however, I did that everything is up to date and my bios is outdated, I run A01 and I noticed that the new version is a09

  • Lost admin password, how to retrieve the current password to change it?

    I forgot my Admin password, I connect on my laptop using the scanner print finger all the time and when I try to change the password for Admin it ask the password which I do not remember. How to retrieve the current password and change it in Windows

  • Software installation problem of xbox 360 controller

    I can't install the driver for the xbox 360 wired controller. I had installed before, and I thought that I deleted it but now when I try to install the drivers, Windows tells me that it is already installed and I need to remove the drivers and reinst

  • Can I use Microsoft Security Essentials even if McAfee is installed but has expired?

    Can I use Microsoft Security Essentials even if I had already installed McAfee anti virus, but it is already expired?