Photosmart 5510 MacBook Pro with OS 10.9 does not see the printer on the network

Continues to give the error message that the printer is offline... in the process of installing it says successful implemented, but impossible to find the printer on the network... I has not changed anything, unless there was an automatic update done some part/sometimes recently... it was working fine.  The self-test on the printer wireless past everything!  iMac and iPad see & print!

Please help me!

Oh, Yes, it appears in the list of devices printer twice: once HP 5510 series when connected by USB, and once as 77 has 267 with everything what unknown IP connection but State... is one that says offline and cannot be found on the network.

I tried all the steps listed in the proposals of the forum without success.

Hi msdok,

I understand that the printer is appearing offline even if you can print from the iPad and iMac. I see your message that you have already done some troubleshooting, but I'm not sure what you tried. I recommend using the steps below if you don't have it already.

Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

Tags: HP Printers

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