CD AND DVD DOES NOT

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• USB and DVD does not

  (1) when I'm injection hard-wear PC cannot access mass storage... Please suggest me.
  (2) even DVD does not work on my PC. It shows that research on vacuum... (windows 7 ultimate 64 bit OS ms 2009 system)

  Hello Bharat,

  (1) what mass storage device you are trying to use?

  (2) you are able to play any other DVD in the computer?

  (3) have you tried to connect the USB key to another computer or another port?

  In the meantime, please follow the Microsoft Fixit and see if that helps.

  Diagnose and automatically fix the Windows USB problems

  http://support.Microsoft.com/mats/Windows_USB_diagnostics

  Also refer to:

  Tips for solving problems of USB devices

  () Also applies to Windows 7( )

  http://Windows.Microsoft.com/en-in/Windows-Vista/tips-for-solving-problems-with-USB-devices

  I hope this helps. Otherwise, feel free to write us again and we will be happy to help you.

  Thank you

• MacBook Pro is slow and DVD does not

  I have a strange situation. One of my mother's friends laid an old MacBook Pro to fix me. I don't have much experience of fixing Macs and have pretty much hit a brick wall.

  Everything on this thing is very slow right now, which is his main concern. Startup takes forever, but then everything you do once it starts up is also very slow. Even waiting for files to open, research, etc..

  She also said that a few days only before she brought to me, she had seen a DVD on it. The next day, she put another DVD in and it wouldn't work. She tried several DVDs with the same result.

  Its main use for this uses Skype to talk to a parent who lives abroad. And Skype, too, has slowed down a lot to her. She claims that this happened pretty quickly.

  Can someone tell me what is the problem and how to fix it for her? Thank you!

  Hello deacon303,

  I understand you are trying to solve the problems of someone to another mac and you need a little help who get up and running. I can point you in the right direction to continue your troubleshooting.

  Regarding the slowness, I have three articles for you to watch. The first goes on a few general suggestions on what to look for when a Mac is running slowly. Should you look to see if the hard drive is fun but also looking at activity monitor to see if an application takes a huge demand on the system. The second article is developing and using the activity monitor.  The third article will give a more comprehensive diagnosis on the verification of the startup disk. I know he's talking about what to do when a Mac does not completely start upward, but the steps are useful as well when the system seems slow.

  OS X El Capitan: If your Mac runs slowly
  https://support.Apple.com/kb/PH22145

  Apps can affect the performance of Mac, battery, temperature and fan activity
  https://support.Apple.com/en-us/HT203184

  Resolve startup issues and perform maintenance on disk with disk utility and fsck
  https://support.Apple.com/en-us/HT203176

  With respect to the repair of the SuperDrive, the next article will help you with that. It will make reference to the use of a version USB Apple offers, but the diagnosis is the same.

  Get help with the SuperDrive slot on your Mac computer loading
  https://support.Apple.com/en-us/HT201788

  Take care

• Music CD and DVD do not work on satellite notebook

  Hey people

  I have a problem. I'm not very good with computers, but I know the basics. I have a Toshiba Equium with windows XP. It of my girlfriends, so when I got it was really slow with all its stuff student.

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  Any ideas?

  Thank you

  Hello Klark

  If the laptop is installed with the recovery media, there must be preinstalled WinDVD application and you should use it to watch original DVD movies. Have you already tested?

  If you try to use original music CD try to boot with Windows media player. It should work. You can also install the latest version (v.11). What is with mp3 files? You hear mp3 files? Seems works well?

• I upgraded my dell e1705 inspriron from xp to vista and now my cd/dvd does not, in my opinion, driver is missing... what I do

  I upgraded my dell e1705 inspriron from xp to vista and now my cd/dvd does not, in my opinion, driver is missing... what I do

  See this article would allow:

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

• I bought a windows version of 11 elements and not a mac version. So I can't install the dvd and it does not accept my serial number for the "downloadversion" how this can be solved?

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  You can also download the Mac in trial version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 11: l http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm

• The CD/DVD does not work with El Capitan 10.11.5 on Macbook Pro

  Hello everyone, I spent the time to research on the here and the other site on why the CD/DVD does not work with El Capitan 10.11.5 on MacBook Pro mid 2009. This discussion forum has said that he will not work with the El Capitan software. Any idea or suggestion? Back to Marverick or Yosemite? I tried to use SMC reset, restart, recovery and still the same issue.

  I thank in advance.

  ~ Mike

  I have my doubts that the (10.11.5) software is the problem.  Are you sure that the DVD player is simply not defective?  Have you tried to clean the lens?  What is the State of the disc?

  Your best option may be a date at a bar in engineering of the Apple store for a FREE evaluation.

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• Lenovo Y430 - drive Optiarc DVD RW AD - 7640 S ATA Device dvd does not

  Hi guys,.

  My Lenovo Y430 - drive Optiarc DVD RW AD - 7640 S ATA Device dvd does not

  Its not reading any cds/DVDs.

  Please could you help me how to fix it

  Once am put any DVD that the DVD is flashing and after a few seconds, his flashing no more.

  Mine is under WIndows Vista SP2

  I checked the CD-ROM/dvd-rom drivers in its 'active' display ' device working properly "Device Manager and registry also to 'upperclass' or 'lowerclass' settings entry just good.

  Please someone help me how to solve this problem.

  Thanks in advance.

  Kind regards

  Rambeau

  ++

  @bjawasa is 90% out of material. Lenovo ask to change your dvd - rom with a new free of charge if you have the warranty.

  You can call the help line: hindi or English speaking - 1800-3070-0010 (Toll-free) or 1800-113-324 (Toll-free)

• Blu Ray error "Mediasmart DVD does not support playback of Blu - Ray disc on a virtual device"

  Blu - Ray has suddenly stopped playing Blu-Rays, with the error message "Mediasmart DVD does not support playback of Blu - Ray disc on a virtual device. A Blu - Ray disc must be inserted into a BD - ROM drive for reading. »

  I don't think it's a hardware problem. And I did nothing, it just happened by itself. Help, please.

  Thank you.

  HP PAVILION XX209AV

  Thomas Pellegrino

  Hi RowlandShaw,

  I saw your post and I'll be happy to help you. You receive the correct Mediasmart DVD error message? What is your product number?

  Find your product on a desktop computer number:

  http://support.HP.com/us-en/document/bph07555

  Find your product on a laptop number:

  http://support.HP.com/us-en/document/c00033108

  Thank you

• Startup and display does not work well.

  When I start Windows XP it takes about 4 minutes to the icons appears.  They appear of normal size and the screen turns white and the size of the icons and programs and the internet are extra-large. I go into display properties and reconfigure and find his game on 8-bit!  After configuration back to normal display and restart or turn on again the same thing happens!

  Also, I tried to do a system restore and it does not work either. Please advise me on what to do. Thank you!

  Hi RhondaHeaven,

  I suspect that your display card drivers are corrupted. You have your cd/dvd drivers? If this is not the case, download your display drivers (you will get the model and make from Device Manager - click on start-> settings-> Control Panel-> system-> hardware-> device-> display adapter Manager).

  Click Start-> settings-> Control Panel-> system-> hardware-> Device Manager-> right click on your display-> Uninstall adapter.

  Uninstall display drivers Intel of add/remove programs.

  Restart your computer. Reinstall the drivers from the cd or downloaded driver.

  I hope this helps.

• CD/DVD does not recognize the drive.

  CD/DVD does not recognize the drive.  Error message-"Insert a disk." "" "Insert a disk in the drive (E or F, depending on whether one in use).  I bought a DVD/CD thought exteranl today that might work.  Same error message with the external dvd/cd.  Can hear the disc turning when it is inserted during a short period of time, maybe 20 seconds, then it stops.  Sometimes, the disc is ejected when the error message appears, sometimes not.  Same results even with blank CDs.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Lenovo thinkvantage DVD does not play after W - 8

  Laptop of Lenovo Thinkvantage running Vista Home Basic. I upgraded to Windows 8, now my DVD does not play when I insert a Dvd.

  LENOVO 3000 G530 444623U. The DVD player plays the tracks on a disc of music, but will not play a dvd-video... MANUFACTURER IS MICROSOFT

  Hello

  Whether you use Vista Basic, the chances are that your Lenovo may not Compatible Windows 8.

  Have you checked to the Lenovo Web site for support of Windows 8 before installing it?

  And see if you meet the system requirements.

  "System requirements" Windows 8 ".

  http://Windows.Microsoft.com/en-us/Windows-8/system-requirements

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And you should ask your questions in the Windows 8 Forums, not the Vista Forums.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-Hardware?tab=QnA&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&TM=1374267632703

  See you soon.

• have windows vista and it does not recognize a blank cd - r when inserted

  I have windows vista and it does not recognize a blank cd - r when inserted. I think that it is the drive d. I then put a cd - r with music on it and it does not even recognize them. When I put a game disc in there he reads very well. What is the problem?

  Hello

  Thank you for writing to Microsoft Communities. From your problem description, I understand that you are unable to read CD - r discs on the computer. Please correct me if I misunderstood.

  1. What is the brand and model of the DVD player?

  2. you get any error message?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned below and later a update on the State of the question.

  Method 1: Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 2: Your CD or DVD drive is missing or is not recognized by Windows or other programs:

  http://support.Microsoft.com/kb/314060

  Please follow these recommended steps and post if you still experience the problem.

• CD/DVD does not work under Vista

  I have a laptop Compaq Presario F700 under Windows Vista Home Premium.  For the first year and a half i have owned my laptop, my CD/DVD drive worked perfectly.  A month ago it has stopped working completely.  It does not appear in my computer or Device Manager and it does not open.  I don't think that the drive is defective because it will open when the first Compaq screen shows up, but when the Microsoft Corporation loading screen is up, it stops working.  I used Google to good use, but none of the solutions I found worked.  I tried to delete upper and lower filters but they aren't there, and I tried all the solutions Microsoft Fix - It nothing works.

  Any help is greatly appreciated

  Hello

  Reader might indeed have gone wrong.

  Check with support from Compaq and their forums for known problems.

  Compaq - Support
  http://www.Compaq.com/country/cpq_support.html

  Compaq (HP) - Fourms
  http://h30434.www3.HP.com/PSG/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD and DVD is not recognized

  my pc hp in my computer does not display my CD-ROM/dvd-rom and with my CD and DVD are not recognize... .will help

  I don't know how it happens but my computer shows no dvd/cd rom section and with which the CD and the DVD does not play on my computer hp laptop

  Hello michelleruth27,

  If the CD/DVD drive is missing from your computer, I suggest you run by following the below Fix - it. This will automatically diagnose and repair problems with your CD or DVD drive when trying to read or burn media:

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  If this does not resolve the problem, you can try to do these steps manually.

  1. click on start this image and then click on all programs.

  2. click on accessories and then click Run.

  3 type regedit, and then click OK, if you are prompted for an administrator password or a confirmation, type the password or click on allow.

  In the navigation pane, find and then click the following registry subkey:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  4. in the right pane, click UpperFilters.

  Note: You may also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click UpperFilters. If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry. To do this, go to step 8.

  5. on the Edit menu, click on delete.

  6. When you are prompted to confirm the deletion, click Yes.

  7. in the right pane, click LowerFilters.

  Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you. Go to the section "Next steps" to learn how you can find more solutions or more help on the Microsoft Web site.

  8. in the Edit menu, click on delete.

  9. When you are prompted to confirm the deletion, click Yes.

  10. exit the registry editor.

  11. restart the computer.

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) how to back up and restore the registry in Windows.

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.