Windows Update crashes at startup

Similar Questions

• my windows Explorer crashes on startup

  First of all, I have a Dell Inspiron with Windows 7, he made a few updates as a couple of days, and now in the last two days, my windows explored hangs just for no reason, usually right start, before I even do at all, I even had several times manually just turned off the computer all together, all the world knows what he is It had not done before yesterday

  Hi Corey Guthrie.

  I see that windows Explorer crashes on startup. I'll help you with this problem.

  1. what security software is installed on the computer?

  2. are you able to boot to desktop screen?

  Method 1.

  If you are able to boot to the desktop screen, you can try a system restore and check.

  System Restore: http://windows.microsoft.com/en-us/windows7/products/features/system-restore

  Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

  Method 2.

  If you are unable to boot to the desktop, and then follow these steps.

  Step 1.

  Start the computer in safe mode and check if that helps.

  Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

  If you are able to start the computer in safe mode, you can restore the system to safe mode.

  Once you are able to get to the screen and the computer still restarts, then you can perform these steps.

  Step 2.

  A clean boot to test if any element of service or third party application startup is causing this issue.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:http://support.microsoft.com/kb/929135

  Note: When you are finished troubleshooting, follow step 3 of article start normal to start.

   

  Step 3.

  You can run the Microsoft Safety Scanner to make sure that the computer is virus-free.

  Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

  Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

  Step 4.

  I suggest that you can exercise SFC scan and check if that helps. The SFC/SCANNOW command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

  For more information how to make SFC / scan, please follow this link: http://support.microsoft.com/kb/929833

  Try these steps and let us know the status.

• Windows Update crashes when installing patches

  Hello

  I have a problem with Windows Update on my computer Windows Vista 25 Nov. November 25, Windows Update told me of new updates and I chose the option to install the fix and the stop in the night and the system has been blocked to install update 3 of 5 for all night and then I had to turn off the system and remove the battery and restart the system. When I checked the view update history after the restart, he says that it has properly installed patches. Then, I have the same problem that Windows update crashes at installation of update 1 x and does not go further.

  Updates installed on 25 Nov:

  Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
  Update for Windows Vista (KB976470)
  Update for Windows Vista (KB976470)
  Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
  Update definition for Microsoft Security Essentials - KB972696 (definition of 1.71.222.0)

  Updates currently Hung on the system:
  Update for Windows Vista (KB976098)

  I don't see the error messages and shows Windows Update just "Installing Update 1 of 2.

  I checked to restore the system to the restore point before the Windows Update November 25, but the restore point is missing on my system.

  Kindly help me to solve the problems

  Thank you & best regards
  Sirot

  Sirot,
  It sounds as if there is something in the way of installation.  First of all, make sure that your system is free of malware\virus infections.  This thread has some great information on this topic: getting rid of malware.   If you do not find infections or even the question after removing them and then perform a clean boot , and then run updates.  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Update crashed my laptop and after a new facility could not activate

  Hi after a windows update crashed my pc I did a clean install and tried to activate once again (the first installation was adopted by w.g.a and I got the essentials pack to) no joy forced then to a person who says my product key is a license key for volume and then blocked it forwarded to someone else , they said it wasn't, but wanted more money to send me a disk and Reports I have found the old windows still on my laptop when I drive cleanup to my prob is that nobody knows what they cannot cross to anyone talking to e-mail, or anything they don't understand me very well and visa versa I ran the diagnostic tool as seen in a previous post on the forum so I copy it here as you will see it is retail and spirits half microsoft cannot see this please I need help from someone that I will not part with a penny more Diagnostic (1.9.0027.0) report:

  -----------------------------------------

  Validation of Windows data-->

  Validation code: 0

  Validation caching Code online: n/a, hr = 0xc004f012

  Windows product key: *-* - 9DMXM - D9PYG-V37W4

  Windows product key hash: Q3WGqGGPEN7oeBvTdMNbohEHKBU =

  Windows product ID: 00426-067-8684484-86608

  Windows product ID type: 5

  Windows license type: retail

  The Windows OS version: 6.1.7600.2.00010100.0.0.001

  ID: {85D6A796-6393-492C-91F8-1C9E28A5553C} (1)

  Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Ultimate

  Architecture: 0 x 00000009

  Build lab: 7600.win7_gdr.100618 - 1621

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  Given Vista WgaER-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 109 n/a

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Users\bigworm\AppData\Local\Google\Chrome\Application\chrome.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->

  Office details: {85D6A796-6393-492C-91F8-1C9E28A5553C}1.9.0027.06.1.7600.2.00010100.0.0.001x 64*-*-*-*-V37W400426-067-8684484-866085S-1-5-21-1530103319-2218184202-3224238718Sony CorporationVGN AR71MPhoenix Technologies LTD.R2090J820080226000000.000000 + 000D2B93607018400F808090409GMT Standard Time(GMT+00:00)03SonyVAIO109

  Content Spsys.log: 0 x 80070002

  License data-->

  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 Ultimate edition

  Description: operating system Windows - Windows (r) 7, retail channel

  Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00426-00172-067-868448-00-2057-7600.0000-0072011

  Installation ID: 003762179656672381174892533605042623272672513292480572

  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial product key: V37W4

  License status: initial grace period

  Time remaining: 23280 minute (s) on (16 day (s))

  Remaining Windows rearm count: 3

  Trust time: 01/07/2011-17:46:49

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: n/a

  Beyond: 0 x 0000000000000000

  Event time stamp: n/a

  ActiveX: Registered, Version: 7.1.7600.16395

  The admin service: recorded, Version: 7.1.7600.16395

  Output beyond bitmask:

  --> HWID data

  Current Hash HWID: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GHSwxKGBgzW5NrrRoOuhRwT8mE4VZZwihZGyg ==

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes

  Windows marker version: 0x0

  OEMID and OEMTableID consistent: Yes

  BIOS information:

  ACPI Table name OEMID value ValueOEMTableID

  SonyVAIO APIC

  FACP SonyVAIO

  HPET SonyVAIO

  START SonyVAIO

  MCFG SonyVAIO

  SLIC SonyVAIO

  Document TMOR SonyVAIO

  SonyVAIO APIC

  SSDT SonyVAIO

  SSDT SonyVAIO

  SSDT SonyVAIO

  SSDT SonyVAIO

  "Bear PA MS MVP" wrote in message News: 289 d 6602-862c-432c-9284-a5281f0a59f4...

  Right Church wrong Pew.

  Start a new thread in the following Microsoft Genuine Advantage forum and paste the results of the diagnosis of MGA tool in your post, and a clear description of your problem:

  http://social.Microsoft.com/forums/en-us/genuinewindows7/threads

  Troubleshooting specialist will analyze the data and recommend an appropriate solution.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  :)
  FWIW, applies the following...
  Windows product ID: 00426 -067- 8684484-86608 - MSDN key
   
  http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0AFF-4f29-a8ac-67e28b0c0285
   
  http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/06698c46-8668-4ccd-A544-a88969265a6b
   
   
  
  --

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers

• Windows Update crashes when looking for updates to install

  From: miranda

  I can't get more updates. whenever I do a search for updates the search bar continues to research, he never stops! and then I have to close the browser with taskmanager because clicking on the x freezes the browser.

  From: TaurArian

  If you have a wireless router: in the Security tab, verify that you are not blocking tool.

  Possible reasons: -.

  1 Internet Explorer temporary files corrupted.

  2. background Intelligent and service not started event log

  3 C:\Windows\SoftwareDistribution folder is corrupted

  4. you need to re-registered some DLLs

  5. you may need to add Windows Update to the Trusted Sites Zone:

  6. the spyware.

  7. the third-party programs running in the background.

  8 ActiveX controls corrupted

  Suggestion 1: -.

  Deletion of temporary Internet files, cookies and history in Internet ExplorerTools > Internet Options > general

  You'll see Delete Cookies, delete files, delete history of

  NB: "delete all offline content", will remove all the files needed to browse websites offline.

  Restart and try Windows Update.

  Suggestion 2: -.

  1: Verify that the Background Intelligent Transfer Service is set to automatic and the status is started.

  Click Start, choose run and in the run box, type services.msc, click OK

  Locate the Background Intelligent Transfer Service service and click to select.

  Select properties, and in the Startup Type list, select automatic. Check the service status is started. Click OK.

  2. check that the event log service value is set to automatic and make sure that the status is started

  Click Start, choose run and in the run box, type services.msc, click OK.

  Locate the event log service and click to select.

  Select properties, and in the startup type list, select automatic. Check the Service status is started. Click OK.

  3. register qmgr.dll and qmgrprxy.dll

  Click Start, choose run and in the run box, type regsvr32 qmgr.dll, click OK.

  Click Start, choose run and in the run box, type regsvr32 qmgrprxy.dll, click OK.

  Proposal 3: -.

  It is possible that the contents of the C:\Windows\SoftwareDistribution folder has been corrupted, so try to rename the folder C:\Windows\SoftwareDistribution. Click Start, choose run.

  In the run box, type services.msc.

  Click OK.

  Right-click the automatic updates service. Click on stop.

  Stopping the service will take a moment.

  Rename the folder "C:\Windows\SoftwareDistribution":

  a. Click Start, run, type: systemroot

  Click OK.

  b. right-click on the C:\Windows\SoftwareDistribution folder, and then click Rename.

  c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

  Click Start. Choose run.

  In the run box, type services.msc.

  Click OK.

  Right-click the automatic updates service. Click Start.

  Starting the service will take a moment.

  Please note that your update history is contained in the "datastore" folder and when you rename the Software Distribution folder, the history is lost, but it is not important. You can, if necessary, copy the contents back to the renamed softwareDistribution.old folder. Losing the history of Windows

  Updates is not important.

  Proposal 4: -.

  Some files may have become not saved, and you will need to register them again: -.

  Click Start, choose run and in the run box, type regsvr32 wuaueng1.dll, click OK.

  Do the same for the other files: -.

  c:\windows\system32\dllcache\wucltui.dll

  c:\windows\system32\wuaueng.dll

  c:\windows\system32\wuapi.dll

  JScript.dll

  MSXML. DLL

  MSXML2. DLL

  MSXML3. DLL

  Proposal 5: -.

  Add Windows Update to the Trusted Sites Zone: Please note that the security settings in Internet Explorer must be set to medium or lower for ActiveX files correctly pass to your computer.

  Only the Web sites listed in the Internet Explorer Trusted Sites Zone will be affected by the reduction of the security settings. Your current security settings for all other Web sites will remain as they are currently

  configured.

  Open Internet Explorer, click Tools and then click Internet Options, click Security. Click the Trusted Sites Zone. Click Sites. Claire so requires a secure server (https :) for all sites in this zone check box.

  Use the Add button next to the add this Web site to the zone to add the following sites:

  http://*. Update.Microsoft.com

  https://*. Update.Microsoft.com

  http://download.windowsupdate.com

  Proposal 6: -.

  The links below will help you control your system from parasites: http://aumha.org/a/noads.htm

  http://inetexplorer.MVPs.org/tshoot.html

  Please note that some malware may kill the internet connection when it is removed, the program at the link below you will find the internet connection.

  http://www.cexx.org/LSPFix.htm

  Spyware links:-

  http://www.Microsoft.com/athome/security/spyware/software/default.mspx

  Www.lavasoftusa.com (Windows Defender) Ad-Aware

  Spybot http://www.Security.Kolla.de

  The malware removal

  http://www.elephantboycomputers.com/page2.html#Removing_Malware

  THE PARASITE FIGHT - find, removing & protect yourself from Scumware

  http://aumha.org/a/parasite.htm

  Guide of Richard Harper for the cleaning of parasites

  http://rgharper.MVPs.org/Cleanit.htm

  Proposal 7: -.

  Make sure that you have anything blocking Windows Update like Norton, Zonealarm etc.

  Also be sure that you do not have an accelerator to work behind the scenes as NetZerio, HiSpeed, etc. SpeedBand.

  Proposal 8:

  If you need to reinstall the ActiveX controls (because they have become corrupt): -.

  Follow this article-

  The Windows Update Web site and the Microsoft Update Web site do not analyze the updates when you repair a failed installation of Windows XP Service Pack 2 or Windows XP Service Pack 1

  http://support.Microsoft.com/kb/916259

  --

  TaurArian [MVP] 2005-2009 - Update Services

  http://taurarian.MVPs.org

  ======================================

  Another response of the community of Windows Vista discussion groups

• Windows Update causes the Startup Repair

  Hello, recently I received a windows update and I installed and rebooted successfully, but during the restart he send me to the Startup Repair in which it is said that the only solution is to go back to an earlier era.

  That works, and then finally it asks me to download the update that requires to reproduce.
  It has happened several times already and I have no idea what I can do to solve this problem, please help

  Cleaning disc, go to start and type disk cleanup, and it will be displayed.

  For disk clean up take a look at:

  http://Windows.Microsoft.com/en-us/Windows-Vista/delete-files-using-disk-cleanup

• Windows 7 Home Premium x 64: activation of the service Windows Update crashes my computer after upgrade RAM

  A few days ago I had two sticks of 2 GB GSkill RAM by mail. Here's the same brand, model and size as the pair currently installed (obviously). (Sticks alternate according to the specifications of the card from my mother)

  After you have installed the new RAM and the computer starts up, it freezes within about 30 seconds of connection. Before installing the new sticks, I had no problem whatsoever.

  My first thought is that I sit the RAM properly, then I go and reinstall it. I start, and the same thing happens.

  So obviously this RAM must be bad, right? When I take out news, not gel. Ah, but when I remove the OLD stuff and use new instead, I ALSO no gel. So maybe it is not the RAM.

  Then I reboot in safe mode. No gel. Interesting. I opened the window 'System' and it says "memory (RAM) installed: 4.00 GB ', which is correct." I opened CPU - Z, and it reports also 4 GB of memory. I run a few hours and have no problems whatsoever. So I say to myself, there must be either a Windows service or a 3rd party service is causing the issue and not the new RAM.

  I disable all services of 3rd parties and restart in normal mode. It freezes. OK, so maybe (though unlikely) I have a virus any (I say probably not because I have to) run the module additional firefox NoScript, and set to block all flash, javascript, xss, iframes, etc. - in other words, only allow to my whitelist and B) I have Windows Firewall and running McAffee and updated.). But I decided to first try Windows services for the hell of it.

  So I enable only the services that start in safe mode as my reference, disabling the rest via services.msc. I start normally and not gel. Great, then maybe it is a Windows service. I start which allows one service after another without any problem. I get to the bottom of the list and select the Windows Update service. Within literally 10 seconds my computer crashes. Large.

  As a validation test, I put all services back to the base line of safe mode and only allow Windows Update. I start normally, and again once it freezes.

  Another test of validation, I start with all normal, but disable Windows Update. Do not freeze. I'm going to start Windows Update. Yet once, it freezes for about 10 seconds. So clearly something is in place.

  As a third and final sanity check, I remove the new RAM and run a Windows Update. He finds a few optional updates, but not critical. My system is up2date.

  My only attempt to solve this problem so far was to backup all Windows Update DLLs (C:\windows\system32\wu*.dll, although I don't know if these are good) and do a scan sfc to replace them with copies of 'good '. It did not work.

  So my question is:

  Why cares Windows Update that I have 4 GB of memory installed?

  Thank you

  Jon

  1. I 'upgraded' from the RC of Windows 7 x 64 for Win 7 x 64 Home Premium.

  2. I use McAfee VirusScan Enterprise 8.7.0i, DAT version 6060, Scan Engine 5400.1158

  3 No.

  4. No, I put together this computer myself.

  ______________________

  To answer my previous posts:

  I think the USB storage is a separate issue. And.

  I think I * may * have solved the problem of origin with one or more of the following (don't know who):

  • Updated the software of the chipset of the card from my mother.
  • Updated HD Windows audio drivers to the recommended ASUS (Realtek) HD audio drivers
  • Updated since Windows installed NVIDIA display drivers for version NVIDIA WHQL.
  • Increased my tRFC (refresh time of line) to 70 52 clocks clocks. Set my GSKILL DRAM voltage recommended by 2.1V. Off the SPD DRAM configuration (I read that ASUS is not entirely based on the SPD and can affect things on its own).

  I had WU for 20 minutes from writing this post without a freeze, so we'll see. (Previously, it would freeze within 10 seconds of turning on WU)

• Windows 7, Windows Update crashed, now error 80070BC9 when you run Windows Update

  When running Windows Update, my computer crashed. During subsequent runs of Windows Update, I get the above error and no update is installed.

  Open the Windows Update troubleshooting tool
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

  TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

• Windows Update crashes

  Running Windows 7 Pro (x 64)

  When I try to open Windows Update in Control Panel, it will not open. A "flag" Windows Update window will appear in my taskbar, but clicking just above brings the control panel.

  I was able to open Windows Update before I tried some things to fix this (edit: when I was able to open Windows before Update, it would freeze always upward after I clicked the button to install the updates - the rest of the system would be, but the Windows Update window was insensitive). What I did was run services.msc and tried to place the automatic Windows Update service (delayed) automatic - this change does not appear to have taken, however, as it is always set to automatic (delayed). I also tried to stop the service, but that has expired.

  The BITS service correspond to the following description: maybe I changed the startup type to automatic (that's what it is now worth, I remember more than the default value). The status of the service is listed as stopped, and when I try to start it, it gives me error 126: the specified module could not be found.

  Any help would be appreciated.

  EDIT: actually, maybe it is not frozen - instead, it's now fair to really take a long time to open, and each selection (like click to get information on the updates to install) takes more than 30 seconds or more. I'll try to update again and wait to see if anything changes.

  Also, I checked the history of update. The last update must be installed with success was the definition update Windows Defender (KB915597) 24/06/2010. All since then (and slightly before this date) failed. I can't give more details on what is the system may have changed because, apparently, the problem started months ago, and also because this is my girlfriend's computer; She did not notice that there was a problem until now.

  EDIT: OK, he supposedly started updated, but after the download/install progress window opens, it now seems to be frozen - it does not (the window cannot be moved, and the progress indicator is not animated) and downloaded/installed is stuck at 0 kb total/0% after several minutes.

  EDIT: I clicked back to the update of Windows and, for a while, the progress indicator was lively, but then he stopped again. Progress are still stuck at 0 kb/0%.

  I agree with my colleague MowGreen.

  See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Win7: see "using the custom installation and formatting the hard drive option" (or "reinstall it Windows 7") http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows-7 article

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
  http://www.us-cert.gov/CAs/tips/ST05-007.html

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/w7repair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows Update crashes when activated

  My computer started as a Vista Machine.  When I got my free upgrade to windows 7 64 bit I started to have a problem of Hanger with in minutes of boot upward.  I traced the problem occurs only when the computer has internet access.  I traced it further the windows Update as a problem when it is disabled the computer crashes is no longer. Update disabled, I am not able to check or download updates from the Microsoft site.

  How can I know what is the problem or how I should do next to fix this?

  Hello
  
  Step 1: I suggest to enable windows update and then, check if the problem persists in safe mode with network. Send back the same.
  
  To use a safe mode with network option, follow these steps:
  
  a. restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  b. use the arrow keys to choose safe mode with networking to Windows Advanced Options menu appears, and press ENTER.
  
  http://Windows.Microsoft.com/en-us/Windows7/what-is-safe-mode
   
  Step 2: Visit the section below and click the fix it button or try the steps underI would fix it myself.
  http://support.Microsoft.com/kb/971058 
  
  Step 3: Look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.
  
  Measures to check the application event log:
   
  a. Click Start.
  (b) in the search box type eventvwr.msc , and then on enter.
  c. now, click Application in the event viewer (local).
  d. now, looking for event log on the right side of the event viewer window.
  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer 
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
   
  Activate the update or disable automatic

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• Windows Update crashed my pc

  Hello

  After installing a recent downloaded file in Windows update and restarted the computer, and when Windows Vista is ready to load the files and all of a sudden a blue screen of death appears and automatically restarted again and again even in safe mode, I didn't install new hardware or something

  Hello Shintaro101,

  It would be useful to know what the blue screen message gives you in order to diagnose your problem. To understand this message, you should disable automatic reboot on option of the system at startup failure in recovery. This will be done in safe mode;

  Start your computer in safe mode: Press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears

  Disable the automatic restart in the event of system failure:
  

  • Click Start
  • Click on Control Panel
  • Click on system and Maintenance link.
  • Click on the System link
  • In the left pane, click Advanced system settings  
  • Locate the Startup and recovery area, click the settings button.
  • In the Startup and recovery window, uncheck the box to automatically restart.
  • Click OK in the Startup and recovery window
  • Click OK in the System Properties window
  • Close the system window

  You can now reboot your system and capture the error you get the blue screen. After that you take note of the error, please reply back so that we can help you.

  In addition, if you have already created a restore point, you should try the system restore. For the sake of space I refer you to the article about how to proceed.

  System restore
  http://windowshelp.Microsoft.com/Windows/en-us/help/9f6d755a-74bb-4A7D-A625-d762dd8e79e51033.mspx

  Theresa
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Update crashes frequently; requires restart

  I run Windows Update a bit now and then to stay up to date. However, WU was strange behavior for a while (months): sometimes it freezes with the window simply stay white and the cursor being the circle of waiting and sometimes it crashes when you click on the updates button control (once again the window is all just white). When this happens, I have to restart Windows - otherwise, I can't WU to work.

  The problem is that there is no error message and nothing in the newspapers - WU just freezes.

  I installed all the updates and keep my computer clean by regularly running anti-spyware and antivirus. This problem has existed for a few months now and I was not able to identify if I installed an update etc that might have caused this.

  I run Windows 7 Pro 32 bit, as an upgrade of Windows Vista Business. The problem WU is the only problem that I have.

  Any thoughts?

  Thank you!

  PBylund,
  I would recommend that you go and try the option boot than dmw86 recommended.  After a clean boot, run WU and check that it works, then put your PC to sleep for a few minutes then wake him up and try to WU.  Also, before you try this, you must restart your PC and WU before testing and then talk the PC to verify that the problem is after coming out of sleep.  Let us know the results. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows updates lead to Startup Repair whenever I restart

  Hello.

  This issue was irritates me for some time.

  It started when my Skype would not display the log in page, Skype was working fine before. My Internet Explorer 9 does not display pages. Therefore, I tried to get IE11 of Windows Updates. At this time, Windows Update does not work and I found out, I was missing the TustedInstaller.exe, so I had to copy a computer from my friend of the same type.

  Windows Update started to worked fine and checked for 147 updates for me to install (when I came to my computer, Windows Update has been disabled on the not to check the updates).

  I installed them, and when it asks me to restart, I go and do it. However, the percentage of "Configuration of Windows Update" was stuck at 15% (now it is stuck at 30%). Then restart my computer it asks me to start repairs. I do repairs and I think it worked. However, none of the updates to install. I try to update again, but start repairs continue to come back. I can restart my computer without doing the updates. But when I restart to make updates, start repairs.

  I have a Windows 7, 64-bit, SP1.

  Hello Arjun,

  Thanks for posting your query on the Microsoft community.

  According to the description of the problem your computer stuck at startup repair after installing Windows updates. The question might be if there is a file system corruption. So I would say that you want to run auto repair before you reinstall the operating system. To perform the task, I suggest you to try the steps below and see if it helps.

  To run the Startup Repair tool, see the links below for more details:

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  Startup Repair: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/Startup-Repair-frequently-asked-questions

  If the problem persists, try to run auto repair from the Windows recovery environment (Windows RE) using the installation media and see if it helps.

  When you use the recovery (Windows RE) environment to resolve startup problems, first try the Startup Repair option in the System Recovery Options dialog box. If this does not resolve the problem, or if you have additional problems manually, use the Bootrec.exe tool.

  Since you are unable to launch desktop and stuck on auto repair loop, you may need to create a bootable Windows installation media, and then perform an automatic repair. If you are using Windows 7 then the link provided below might help you to download and create installation media.

  Download Windows 7 Disk Images (ISO files)

  If the problem persists, try to rebuild the BCD by using the Bootrec.exe tool.

  To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:

  1. Place the Windows 7 installation disc in the disc drive, and then start the computer.
  2. Press a key when you are prompted. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
  3. Click repair your computer.
  4. Click the operating system you want to repair, and then click Next.
  5. In the System Recovery Options dialog box, click command prompt.
  6. Type Bootrec.exe, and then press ENTER.

  See the following link for more information:

  How to use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and repair startup issues in Windows

  http://support.Microsoft.com/kb/927392

  I hope this helps. If the problem still persists, post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

  Kind regards

• Windows Explorer crashes on startup and cannot be restarted

  I have a laptop HP running on Windows 7 64 bit. I have not used in a week. The last thing I did was install shutdown and Windows updates. When I connect I immediately encounter a black screen with a dialog box indicating that "Windows Explorer has stopped working. "A problem caused blocking the program works correctly Windows will close the program and notify you if a solution is available. The only option is to close the program. Another smaller dialog box is in the upper left corner. It is empty and says the settings customized on top. I can still run CTRL ALT DEL and go to the Task Manager. I try to manually start the Explorer, but the same thing happens. I restarted and start in safe mode with network and loads everything correctly. Don't know what is the next step or how to solve. Help, please!

  Thank you!!

  The problem might be this module:

  LoadedModule [50] = C:\Program Files\Synergy\synwinxt.dll

  In SafeMode with network go to the C:\Program Files\Synergy folder and right-click the synwinxt.dll and rename it to synwinxt.old

  Then see if you can start the computer in Normal Mode.

  The error that you are experiencing may be similar to what has been reported in the following link:

  http://social.technet.Microsoft.com/forums/Windows/en-us/c4290bb2-305C-4210-B04B-f086c9824e5a/Explorer-crashes-due-VC-201012-in-Windows-7-ultimate?forum=w8itprogeneral

  In this link, the user has used ShellExView to disable the extension Windows synergy and synergy still worked.

• Explorer Windows 7 crashes at startup.

  Hello
  I am facing the problem, whenever I turn on my pc, restart windows 7 starts there is an error crash windows Explorer close or restarts the program, when it is everything works fine, the error in the message box that says app crash. This happens whenever I start the pc.

  Hi Anas Ahmad Shah,
   
  You're welcome Anas Ahmad Shah.
   
  Now, you may need to check which startup item is causing the problem to occur.
   
  To do this, you may need to enable half of everything first to determine which application is causing the problem to occur the startup items.
   
  If the first half is not the origin of the problem go to the second half and activate the startup items and check.
   
  In this way, you would be able to determine which item is causing Windows Explorer crashing.
   
  Follow the steps in the clean boot article given in the previous post.
  
  http://support.Microsoft.com/kb/929135

  Aziz Nadeem - Microsoft Support