Mail application crashes

Similar Questions

• Try to open the mail application crashes internet explorer on Windows 8

  I have windows 8 on my computer, when I try to open the top of page the mail application, it says that if I want to download hotmail, I click Yes and the computer says stop internet Explorer running, close the program, and we let you know if there is a solution and nothing happens.

  Hi Tomas.

  Thanks for posting your concern here at the Microsoft Community forum. I would be grateful if you could answer the following questions:

  1. You use software like Windows mail client live mail?

  2. Remember to make changes on the computer before the show?

  3. What is the exact error / popup you get when you open the mail application?

  If you cannot open Internet Explorer or if it opens briefly and then closes, the problem may be caused by lack of memory, or corrupted or missing system files. Reboot your PC to erase the memory and then open Internet Explorer by itself.

  Method 1: follow the steps in troubleshooting this article and check if that helps:

  What to do if Internet Explorer does not work

  http://Windows.Microsoft.com/en-us/Internet-Explorer/IE-crashes-stops-working#IE=IE-10

  Disclaimer reset Internet explorer:

  WARNING: Reset Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

  If the problem persists, proceed to the next method.

  Method 2: Run the Troubleshooter of Apps. This tool can automatically identify and fix problems with the applications.

  Note: This utility automatically corrects some problems that may prevent your running applications, including the suboptimal screen resolution and security or incorrect account settings.

  Please consult the following link for troubleshooting if the troubleshooter does not help:
  http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

  I hope this helps. If you need help with Windows, let us know and will be happy to help you.

• Mail application crashes (Office 365 account)

  Hi all

  I recently added my new Office 365 account to my iPhone of 6 application more integrated messaging. For the first 10 minutes the emails were flowing very well without any problems, but after the mail app started crashing and I was unable to answer a simple mail.

  I turned my phone off and back on it and still the same issue. I made sure to check all the parameters - I even delete the account and re - he added. Despite this, I still have the same question. I reduced the synchronization of e-mail to "1 week" and that is has not solved the problem.

  My iPhone is updated to iOS 9.3.1 and no other update is available.

  Would appreciate it really a few ideas to help solve this problem - or if it's a bug can Apple release an update to fix this.

  Thank you

  Andy

  Same exact issue here.  We migrated in fact just a tenant to an another Office 365 and after migration, we have a handful of users of iPhone (and ipad) with this problem.  Return in a phone to users, we have been able to do a full factory reset (without catering) and the returned issue after adding the exchange account.

• Windows 8 Mail application crashes

  Original title: Outlook crashes when opened in Windows 8, but works very well om my Windows Phone 8 and the opening of the office... What is happening with this?

  Using Outlook on my Surface program has been crashing spontaneously on a daily basis, every time I try to write an email or transfer a... However, when I open my Windows Phone 8 or the Office of Surface (as opposed to direct Mail of Surface tile), it seems to work very well. I don't know how to uninstall a Live tile and then reinstall it, or that's what I do! That's how I used to deal with many problems I used to have with the number of iterations of Windows and thought that this new version (my last?) could correct the deficiencies that I had gotten used to with Windows. I guess it was too much to hope to dethrone frustrating!

  I had the same problem with my Windows 8, which has developed after choosing the prospects of the original Hotmail/Windows Live installation. On the Windows Welcome screen, I uninstalled the original mail app by clicking the tile and choose uninstall. I then reinstalled the app from the store Windows. The messaging application now opens successfully.

• E-mail application crashes

  Email app loads a blank page, and then crashes.

  Care of it please. IE. e-mail provider, one or all emails, built in email app or third party e-mail with attachment, etc.

• My e-mail in 9.2.1 IOS application crashes

  any 1 affected by Email apps crashing into the IOS 9.2.1?

  IF the mail app crashes when you try to run, close completely and force restart your phone. You won't lose any data.

  Press the Home button twice quickly. You will see small glimpses of your applications recently used. Drag to the left to find the application you want to close. Swipe up on the preview of the application to close

  To force the reboot your device, press and hold the two buttons of sleep/wake and home for at least ten seconds, until you see the Apple logo.

  If a particular email is the origin of the problem, delete it without opening it. Shot from right to left in the preview pane to remove.

• I pad 2 mail application falls down on opening - that happened after IOS9.3.2 - currently using 9.3.4

  In the mail application IPad 2 crashes - shows the white page, headers and stops at the home screen. Problem started shortly after the Update 9.3.1 and 9.3.2 - currently using 9.3.4. All other applications works fine

  A few things you can try

  Double click on the home button and browse preview for mail upward and off the screen to force close the tap simple app. button at home or the home page preview mode.

  Force your iPad to restart. Press the sleep and home for about 20 seconds. When you see the silver Apple, let go and let it restart and see if you can open your mail.

  Go to settings, messages, contacts and calendars, remove your e-mail account information and re-enter the information and see if it opens.

• a white screen and then the application crashes

  When I go to my iPhone mail app, there is just a white screen. Sometimes after a few seconds, the application crashes. I can't delete the app because it seems to be "built in". My mail works fine on the MacBook Pro and iPad. I tried all the suggestions on the forum.

  1. Warm reboot
  2. Toggle the settings of the aircraft
  3. Supprimer delete accounts, and then add them again
  4. Recover from a previous backup
  5. Hard Reset then retrieve

  Nothing effects mail app it seems be frozen piloted to white, so double-click on the "home" button I see the screen of e-mail in the list, but it is old age and if I select mail it displays the old page but all frozen. How can reset my mail without going through the whole hard reset, process to recover again everything seems to work.

  Update to iOS 9.3.2.

  Reset your network settings. Power cycle your iDevice.

  This should help.

• iOS deleted everything in my Yahoo Mail Inbox Mail application.  How can I get it back?

  I used Yahoo Mail for 20 years and liked that I can access from any iPhone, iPad or PC and it's still there.  Unfortunately, my world came crashing last week, when more than 50,000 messages that had accumulated in my Yahoo Inbox disappeared suddenly when checking email on my iPhone 5 using iOS sending app.  I assumed that it would correct itself, as occasionally messages disappear briefly when loading new e-mail messages, but the Inbox was EMPTY, and only new emails seems to me from there on.  Incredibly, all of the messages that I had previously moved to separate folders (received, sent mail, specific topics that I have filed, etc.) were still there in the intact files in my Yahoo Mail, but no messages left in the Inbox disappeared.

  I tried every trick I knew to try to fix it: I have closed the mail application, turned the iPhone off the power, then press.  I pressed the power button / stop and the Home button for soft reset.  I logged all of my account My Yahoo Mail devices, turned the phone market and and back logged in but mail is still missing and 5 days later did not return.  I tried to look at my Yahoo Mail on my desktop PC using the main Yahoo Mail Web site interface but nothing but appeared new messages in my Inbox.  I looked into other folders, but they weren't there, except that I've seen some messages for the 3 days before the disappearance of the Recycle Bin.  Some of those I know, that I put in the trash, but some I do not think that I have deliberately trashed, so I moved those that I could go back to the Inbox.  Any device I had used in the past who had e-mail in the Inbox "also disappears because it connects to the internet to update content.»

  I then spoke with Yahoo Mail tech support people, and they said that unfortunately they have seen this happen before, if a third-party app like iOS mail is used and send accidentally deleted from the Yahoo Server using an IMAP connection, and because the application Yahoo or Yahoo site has not been used to remove their restore files do not contain the missing email and they are unable to restore the missing emails.  Only if the emails were deleted on their servers, mail would be available in their restoration files.  It's so frustrating.  I want to my house burned down and I lost so many things that were always available for pick up by looking in my emails.  Someone at - it any other ideas?  Has anyone else had a similar experience?   I don't know exactly how it happened, but maybe accidentally pressed the button "all the trash ', but I guess that one would need to first, right 'select all '?

  Help! and I thank you in advance

  Hello bufmedstud,

  This answer is for those who encounter the same problem. I'm afraid it might be too late to be useful for you. Yesterday, I met exactly the same problem as you described above. My yahoo Inbox was completely wiped out from the native Mail app in my iphone. I was looking at my Inbox (30 000 + sends emails of my deceased mother where to go) and all of a sudden he went empty, nothing in my trash and not found. I have disconnected and connected to yahoo mail from a browser (my computer) as well as my regular Mac Mail application in my computer and they were all gone.

  I searched online and feared the worst. Apparently the glitch in iOS has touched many. So I immediately deleted my accounts (Gmail and Yahoo) from the Mail application in my phone and download Gmail and Yahoo apps to prevent a third party manage my Inbox. Until I found this link:

  Help.yahoo.com/l/US/Yahoo/mail/ymail/Restore.html

  I have filled out this form, and waited. The next morning, I received two emails from Yahoo support with no content, but also all of my emails back. I don't know what happened, but I would advice to act quickly before to spend more time and to avoid using the Mail app in iphone.

  I hope this helps others.

• Mail.app crash at startup

  Suddenly, mid-afternoon Friday, my Mail.app started crashing on my laptop whenever I start it (Mac Book Pro, 2010), and today when I turned on a mac mini it started doing the same thing.

  When I open the app it begins to get the mail, and before the finish mail synchronization with the server, it crashes. No matter if I try to interact with him or not (for example, try to view a message already downloaded), 10-45 seconds after its opening, it crashes. Have not been able to get it remains open since Friday, even for a minute.

  I'm under the last 10.11.4 El Capitan update on both. I updated the mac mini to this version of el cpitan, on April 23. Crash did not begin until today, April 30, so I don't think that it has nothing to do with the update.

  Please launch the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  Step 1

  For this step, the title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  In the upper right corner of the Console window, there is a search box to filter. Enter the name of the application crashed or process. For example, if Safari has crashed, you would enter "Safari" (without the quotes).

  Each message in the journal begins with the date and time when it was entered. Select the messages since the time of the last fall, as appropriate. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  Step 2

  In the Console window, clear the search box, and then select

  DIAGNOSIS AND diagnostic USE information reports ▹ user

  (not diagnose them and use Messages) in the list of logs on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports of incidents. The name of each report begins with the name of the process and ends with ".crash". Select the most recent report on the process in question. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.

  I know that the report is long, perhaps several hundred lines. Please report all this anyway. If the report is only a few lines, make sure that you have disabled the search box.

  If you don't see any report, but you know, he had an accident, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

  In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

  Please do not post other types of diagnostic report - they are very long and rarely useful.

  When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• iOS 9.3.1 Mail App crashing on the main window - a SOLUTION. Can be linked to rogue/spam email

  I had a problem with Mail crashing several times today and was close to restore my phone but am happy that I stumbled upon a solution until I did it!

  I'll copy / paste of the other post I made on the discussion board:

  I had a problem this morning with the Mail App unexpectedly crashing when opening on my 5s iPhone running iOS 9.3.1 (last updated).

  In case someone knows something similar, I found a solution that was remarkably easy.

  Trying to open a mail, the app would show the display of messages for a fraction of a second, and then the crash. Nothing worked - quit smoking and a retry of the app, reboot / hard re-boot of the iPhone, leave all specific applications, disabling of e-mail accounts, settings etc.. I was beginning to think that I have to do a hard system restore, but thank God I have not, as it is a major PITA and I found the unexpected solution.

  In any case, I noticed that I could get in Mail by opening one of my emails from the Notification screen. Everything seemed fine, but if I close this message to return to the main window of Mail, the application crashed once more. The main window is appeared to be the culprit. I noticed that several new Spam messages were visible on this screen this morning.

  So here's how I found the solution: my computer, I myself sent a priority email, which came on my screen of notifications. By using this link directly to open the message, Mail worked fine again. Then by using the arrows to zip directly from a message to a message, I worked my way through the new emails, including the unrecognized Spam I deleted. Once they were gone, I back-arrow in the main screen of Mail and Voila! No more crash.

  So, apparently, there are messages that can crash the Mail app on iOS 9 simply by being visible in the main window. Be aware of this and if this happens to you, with Mail blocks instantly whenever you open it, try this approach before restoring your system software.

  You could also try resetting your e-mail account. First close your Mail application completely from the window of the selector app by double clicking the Home button and drag the email preview pane up until it disappears from the display. You may need to search the mail pane covering scribbles to the left. Then go to settings > Mail, Contacts, calendar > find your e-mail provider and click on the account. On the next page, delete the account. Then perform a forced reboot. Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears. Then go to settings > mail... and to add the account.

• Hi, I installed an Alfred Workflow (see code below) that will mark all my mails as read. After you run it for a minute, the mail has crashed and I had to forcequit. However, now, when you open the Mail it crashes instantly, even after restart and repair o

  Hello

  I installed an Alfred Workflow (see code below) that will mark all my mails as read. After you run it for a minute, the mail has crashed and I had to forcequit. However, now, when you open the Mail it crashes instantly, even after restart and repair the permissions. I also used the Ctrl + C and CTRL-Z commands in the Terminal to leave the alfred_script, but nothing helped. I'm running out of ideas here, so I hope you could help me either reinstall the mail.app. I could always just switch to a different mail application, but it's kind of a last resort.

  Code:

  Tell application "Mail".

  Define allAccounts on each account name

  Repeat with currAccount in allAccounts

  the unreadMboxes value (each mailbox to the account currAccount the unread number is not 0)

  Repeat with currMbox in unreadMboxes

  (read status of each message to currMbox including the playback State is set to false) true value

  end repeat

  end repeat

  tell the end

  Any input would be greatly appreciated. Can post the report of crash on demand.

  Not sure that Alfred's, but it's just an Applescript script and it would not cause Mail to be planted.

  However, when running through all the messages, it is possible Mail database has been corrupted and it crashes because of this.

  I'll probably get anything out of the accident report, but others might.

  My first instinct would be to rebuild the mailbox. Because you can't do that with him crashing, you can simply delete the databases and it will rebuild them.

  Navigate to this folder:

  ~/Library/Mail/v3/MailData/

  You can either manually through the files, or copy the full path and paste it into go the folder in the menu go to the Finder.

  Remove the envelope Index files. Open Mail and see if it works well.

  If your library does not appear in your folder, hold down the Option key and select library in the menu go to in the Finder.

• Why is my mail account crashes all the time.

  My e-mail account on my Mac seems to hang a lot more recent.  Do not know why.  I did not change my account.  I get a message from crash to re - open and all is good for a little while until I get the same message again.

  Please launch the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  Step 1

  For this step, the title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  In the upper right corner of the Console window, there is a search box to filter. Enter the name of the application crashed or process. For example, if Safari has crashed, you would enter "Safari" (without the quotes).

  Each message in the journal begins with the date and time when it was entered. Select the messages since the time of the last fall, as appropriate. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  Step 2

  In the Console window, clear the search box, and then select

  DIAGNOSIS AND diagnostic USE information reports ▹ user

  (not diagnose them and use Messages) in the list of logs on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports of incidents. The name of each report begins with the name of the process and ends with ".crash". Select the most recent report on the process in question. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.

  I know that the report is long, perhaps several hundred lines. Please report all this anyway. If the report is only a few lines, make sure that you have disabled the search box.

  If you don't see any report, but you know, he had an accident, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

  In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

  Please do not post other types of diagnostic report - they are very long and rarely useful.

  When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• Mail application is suspended

  9.2 mail application (Build 3112) hangs at the start of the application.  Even in safe mode.  Suspect some corrupt system and/or Mail Pref files / UI (?).  Carried out the full charge of the OS X 10.11.3 (Build 15 d 21) and restoring from Time Machine backup. However, couldn't find any combination of deactivation of accounts and/or deletion of .mbox entries that could make it work.

  I reloaded all the emails-sometimes suspended during reloading, then these offending .mbox directories has set aside for a later attempt.  After rebuilding is finally completed successfully (more than one offending .mbox was withdrawn), the Mail App would just stroll.  From dock app hangs after reloading resulted immediately reproducible.

  Noticed the following in the problem report: sending sweet thread limit: 64 (too many threads to send blocked in synchronous operation)

  Mail still works on my iPhone – so I know that IMAP accounts are OK...

  Is there a way to restore my account of any user from a previous snapshot in Time Machine?  (When I'm connected to the account that I want to restore, I get an error that the account cannot be changed or deleted because it is required by OS X.  When I'm logged in on another admin account, I can't restore the structure of directories in the user library...   Hmmm)

  Suggestions?

  Thank you.

  -Partial problem report-

  Date/time: 2016-03-15 02:52:58-0700

  OS version: Mac OS X 10.11.3 (Build 15 d 21)

  Architecture: x86_64h

  Report Version: 22

  Command: Mail

  Path: /Applications/Mail.app/Contents/MacOS/Mail

  Version: 9.2 (3112)

  Build version: 7

  Project name: Mail

  Source version: 3112000000000000

  Parent: launchd [1]

  PID: 416

  Event: hang

  Length: 1.90 s (it was insensitive for 17 seconds before the sampling process)

  Measures: 19 (sampling of 100 ms interval)

  Model: MacBookPro11, 3

  Active processors: 8

  Fan speed: 4495 RPM

  --------------------------------------------------

  The timeline format: batteries are sorted in chronological order

  Use-i - heavy and re - declare with the tri county

  --------------------------------------------------

  More heavy battery for the main thread of the process target:

  beginning 19 + 1 (libdyld.dylib + 13741) [0x7fff9b43c5ad]

  NSApplicationMain 19 + 1176 (AppKit + 9504) [0x7fff8b6a7520]

  19. [NSApplication run] + 682 (AppKit + 524232) [0x7fff8b724fc8]

  19. [NSApplication _nextEventMatchingEventMask:untilDate:inMode: dequeue:] + 454 (AppKit + 4548931) [0x7fff8bafb943]

  _DPSNextEvent 19 + 2245 (AppKit + 566664) [0x7fff8b72f588]

  19 AEProcessAppleEvent + 55 (HIToolbox + 264953) [0x7fff90fe0af9]

  aeProcessAppleEvent 19 + 288 (EI + 32468) [0x7fff9a976ed4]

  19 dispatchEventAndSendReply (AEDesc const *, AEDesc *) + 31 (EI + 32696) [0x7fff9a976fb8]

  19 aeDispatchAppleEvent (AEDesc const *, AEDesc *, unsigned int, unsigned char *) + 531 (EI + 33329) [0x7fff9a977231]

  _NSAppleEventManagerGenericHandler 19 + 102 (Foundation + 235227) [0x7fff908d56db]

  19. [NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290 (Foundation + 235617) [0x7fff908d5861]

  19. [NSApplication (NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 250 (AppKit + 590647) [0x7fff8b735337]

  19. [NSApplication (NSAppleEventHandling) _handleAEOpenEvent:] + 557 (AppKit + 592013) [0x7fff8b73588d]

  19. [NSApplication _sendFinishLaunchingNotification] + 404 (AppKit + 603292) [0x7fff8b73849c]

  _LSSendNotification 19 + 292 (LaunchServices + 89819) [0x7fff89f53edb]

  xpc_connection_send_message_with_reply_sync 19 + 218 (libxpc.dylib + 34197) [0x7fff9f51f595]

  semaphore_wait_trap 19 + 10 (libsystem_kernel.dylib + 70594) [0x7fff969cc3c2]

  * semaphore_wait_continue 19 + 0 (kernel + 1048512) [0xffffff80002fffc0]

  Process: Mail [416]

  Path: /Applications/Mail.app/Contents/MacOS/Mail

  Architecture: x86_64

  Parent: launchd [1]

  UID: 501

  The spot size: 12603 pages

  Note: Does not respond for 17 seconds before sampling

  Dispatch Thread Soft Limit Reached: 64 (too many threads to send blocked in synchronous operation)

  Thread 0 x 1895 DispatchQueue 19 1 priority of samples (1-19) 45 (46 base)

  < thread QoS interactive user (requested interactive), gift of importance received unblocked, WindowServer process [213], e/s important policy >

  beginning 19 + 1 (libdyld.dylib + 13741) [0x7fff9b43c5ad] 1-19

  NSApplicationMain 19 + 1176 (AppKit + 9504) [0x7fff8b6a7520] 1-19

  19. [NSApplication run] + 682 (AppKit + 524232) [0x7fff8b724fc8] 1-19

  19. [NSApplication _nextEventMatchingEventMask:untilDate:inMode: dequeue:] + 454 (AppKit + 4548931) [0x7fff8bafb943] 1-19

  _DPSNextEvent 19 + 2245 (AppKit + 566664) [0x7fff8b72f588] 1-19

  19 AEProcessAppleEvent + 55 (HIToolbox + 264953) [0x7fff90fe0af9] 1-19

  aeProcessAppleEvent 19 + 288 (EI + 32468) [0x7fff9a976ed4] 1-19

  19 dispatchEventAndSendReply (AEDesc const *, AEDesc *) + 31 (EI + 32696) [0x7fff9a976fb8] 1-19

  19 aeDispatchAppleEvent (AEDesc const *, AEDesc *, unsigned int, unsigned char *) + 531 (EI + 33329) [0x7fff9a977231] 1-19

  _NSAppleEventManagerGenericHandler 19 + 102 (Foundation + 235227) [0x7fff908d56db] 1-19

  19. [NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290 (Foundation + 235617) [0x7fff908d5861] 1-19

  19. [NSApplication (NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 250 (AppKit + 590647) [0x7fff8b735337] 1-19

  19. [NSApplication (NSAppleEventHandling) _handleAEOpenEvent:] + 557 (AppKit + 592013) [0x7fff8b73588d] 1-19

  19. [NSApplication _sendFinishLaunchingNotification] + 404 (AppKit + 603292) [0x7fff8b73849c] 1-19

  _LSSendNotification 19 + 292 (LaunchServices + 89819) [0x7fff89f53edb] 1-19

  xpc_connection_send_message_with_reply_sync 19 + 218 (libxpc.dylib + 34197) [0x7fff9f51f595] 1-19

  semaphore_wait_trap 19 + 10 (libsystem_kernel.dylib + 70594) [0x7fff969cc3c2] 1-19

  * semaphore_wait_continue 19 + 0 (kernel + 1048512) [0xffffff80002fffc0] 1-19

  Wire 0x18a1 DispatchQueue 19 2 priority of samples (1-19) 46 (base 46)

  < thread QoS interactive user (requested interactive), gift of importance received unblocked, WindowServer process [213], e/s important policy >

  _dispatch_mgr_thread 19 + 52 (libdispatch.dylib + 32001) [0x7fff9e2ebd01] 1-19

  19 kevent_qos + 10 (libsystem_kernel.dylib + 98294) [0x7fff969d2ff6] 1-19

  * 19? (kernel + 5838416) [0xffffff8000791650] 1-19

  etc.

  Please, back up all data.

  If you use iCloud drive, please open the iCloud pane in system preferences. There is a marked checkbox iCloud drive, and next to that, a button labeled Options. Click this button and in the sheet that drops, that uncheck Mail if it is checked.

  Step 1

  If mail crashes or freezes immediately on launch, try the steps on this page. Sometimes a damaged on a mail server message can be deleted by logging in to the server through its web page. If Mail doesn't always start, or if you are unable to take step 2 for any other reason, go to step 3.

  Step 2

  There are three types of e-mail account: POP, IMAP, and Exchange. You can determine the type of each account by opening the Mail preferences window, by selecting the tab accounts and then click on account information.

  Export all the mailboxes of POP in the office folder.

  If you have accounts IMAP or Exchange and you don't store sent, deleted, and junk messages on the server, export these mailboxes in the same way. You can determine if the messages are on the server by selecting the mailbox behaviors tab accounts.

  Also export all the mailboxes in the category on my Mac.

  You do not have to export the other mailboxes, because messages are stored on the servers.

  Exit the Mail.

  Step 3

  In system preferences, open accounts (OS X 10.9 or later) Internet or Mail, Contacts and calendars (OS X 10.7 or 10.8). Take notes settings for each e-mail account (all types), and then delete the accounts.

  Step 4

  In the Finder, hold down the option key and select

  Go ▹ library

  in the menu bar. Move the following (some may not exist) in the folder that opens on the desktop:

  Application Support/AddressBook/MailRecents-v4.abcdmr

  Containers/com. Apple.corerecents.recentsd

  Containers/com. Apple.mail

  Containers/com.apple.MailServiceAgent

  Containers/com.apple.share.Mail.compose

  Mail

  Note: you do not move the Mail application. You move a folder named "mail".

  Step 5

  Launch of Mail. It will behave as if you have been putting in place for the first time. Go through the process of installation with a single account, using the information from step 3. Test. If Mail works now, recreate the rest of accounting (if you have several) and other parameters.

  Any writing paper custom that you created may be lost. Ask for instructions if you want to keep these data.

  If there is no improvement, quit Mail and put back items that you moved to the desktop, replacing the more recent who can be created in their place. Stop here and post your results.

  Step 6

  If you followed step 2, importing mailboxes mailbox that you exported (see article of support related to step 2 for instructions.) Generally speaking, the process takes a few minutes, but this can take hours if you have gigantic mailboxes. In this case, you will be able to speed things up temporarily by adding your file to the list of personal information protection in the Spotlight preferences pane. Remove it when Mail has finished importing.

  The mailboxes that you export should automatically synchronize with the server. Once again, if the mailboxes are very large, their download may take some time, and the network performance will be slower than usual during this period.

  If you skipped step 2, find the mail on the desktop folder in a subfolder

  V3/mailboxes (for OS X 10.11 or later version)

  or

  V2/mailboxes (for any previous version of Mac OS X)

  Import mailboxes mailbox that it contains.

  Test. If Mail still work, remove items that you moved to the desktop in step 4.

  Reactivate the e-mail option in the settings to iCloud by car, if you have disabled it and retest. If you weren't already the iCloud drive with Mail, there is no need to enable it now, unless you want to.

• Mail application cannot find the user/Library/Mail folder

  Hello

  Recently my laptop crashed and I had to reinstall first OSX 10.5.8, so I've updated to 10.6.8 and now I have the latest version of El Capitan.

  In the first two versions relocated I could normally restart Mail with my backup files restored (had to reinstall all the good e-mail accounts), but now I want to open the mail application in El Capitan and it won't open, saying that it does not find a user/Library/Mail folder. But it IS a Mail folder and there all the restored items and folders inside.

  I also find the file com.apple.mail.plist in my preferences, I thought that maybe that was the problem, but it seems that it is not.

  Can anyone help please?

  If the folder you want is "user/Library/Mail" then the folder in fact does not exist.  Try instead "~/Library/Mail.