iOS 9.3.1 Mail App crashing on the main window - a SOLUTION. Can be linked to rogue/spam email

I had a problem with Mail crashing several times today and was close to restore my phone but am happy that I stumbled upon a solution until I did it!

I'll copy / paste of the other post I made on the discussion board:

I had a problem this morning with the Mail App unexpectedly crashing when opening on my 5s iPhone running iOS 9.3.1 (last updated).

In case someone knows something similar, I found a solution that was remarkably easy.

Trying to open a mail, the app would show the display of messages for a fraction of a second, and then the crash. Nothing worked - quit smoking and a retry of the app, reboot / hard re-boot of the iPhone, leave all specific applications, disabling of e-mail accounts, settings etc.. I was beginning to think that I have to do a hard system restore, but thank God I have not, as it is a major PITA and I found the unexpected solution.

In any case, I noticed that I could get in Mail by opening one of my emails from the Notification screen. Everything seemed fine, but if I close this message to return to the main window of Mail, the application crashed once more. The main window is appeared to be the culprit. I noticed that several new Spam messages were visible on this screen this morning.

So here's how I found the solution: my computer, I myself sent a priority email, which came on my screen of notifications. By using this link directly to open the message, Mail worked fine again. Then by using the arrows to zip directly from a message to a message, I worked my way through the new emails, including the unrecognized Spam I deleted. Once they were gone, I back-arrow in the main screen of Mail and Voila! No more crash.

So, apparently, there are messages that can crash the Mail app on iOS 9 simply by being visible in the main window. Be aware of this and if this happens to you, with Mail blocks instantly whenever you open it, try this approach before restoring your system software.

You could also try resetting your e-mail account. First close your Mail application completely from the window of the selector app by double clicking the Home button and drag the email preview pane up until it disappears from the display. You may need to search the mail pane covering scribbles to the left. Then go to settings > Mail, Contacts, calendar > find your e-mail provider and click on the account. On the next page, delete the account. Then perform a forced reboot. Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears. Then go to settings > mail... and to add the account.

Tags: iPhone

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    thread_set_state: 0

    Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

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    task_for_pid: 2405

    thread_create: 0

    thread_set_state: 0

    Summary region VM:

    ReadOnly part of libraries: Total = 325.4 M resident = 0 K (0%) swapped_out_or_unallocated=325.4M(100%)

    Regions in writing: Total = 376.5 M written = 0 K (0%) resident = 0 K (0%) swapped_out = 0 K (0%) unallocated=376.5M(100%)

    VIRTUAL REGION

    The NUMBER of DIMENSIONS of TYPE REGION (not melted)

    ===========                     =======  =======

    Accelerate.Framework 256K 3

    2048K 2 follow-up activity

    CG backup stores 5080K 4

    CG image 260 K 5

    CG shared images 240K 6

    CoreAnimation 168K 15

    CoreUI 1928 K 14 image data

    CoreUI image file 224K 5

    Ship 8192 K 2 continuations

    The Foundation 25.8 M 297

    Image IO 4096 K 2

    Kernel Alloc once 8 K 3

    MALLOC 282,9 258 M

    MALLOC 32K 7 cover page

    Tag memory 242 12K 2

    Memory 12 251 K 2 tag

    OpenCL                               8K        2

    Corpse process Info 2048 K 2

    SQLite page cache 15.2 M 106

    BATTERY GUARD 56.0 M 13

    The stack of 13.1 M 15

    VM_ALLOCATE 68K 10

    __DATA 36.3 M 349

    __IMAGE 528K 2

    __LINKEDIT 91.5 M 19

    __TEXT 233.9 356 M

    __UNICODE 552K 2

    mapped file 53.0 M 17

    16.3 shared memory M 10

    ===========                     =======  =======

    TOTAL 849,1 M 1501

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    - and -

    The modern user interface applications such as the following error

    Activation of the microsoft.windowsphotos_8wekyb3d8bbwe application! Microsoft.WindowsLive.ModernPhotos failed with the error: the remote procedure call failed. See the Microsoft-Windows-TWinUI/operational log for more information.

    To all the various mistakes, it seems that the App those always fail with the error: "the remote procedure call failed." and the exception wwahost.exe code is always 0 x 4. And the Windows store does not work either but as immersive control panel applications and camera app. I would be very grateful for the help thank you in advance for your time.

    Problem solved. I have graphics on this new machine. I've updated the driver for the graphics card and have not had an accident in three days.

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