Try to open the mail application crashes internet explorer on Windows 8

I have windows 8 on my computer, when I try to open the top of page the mail application, it says that if I want to download hotmail, I click Yes and the computer says stop internet Explorer running, close the program, and we let you know if there is a solution and nothing happens.

Hi Tomas.

Thanks for posting your concern here at the Microsoft Community forum. I would be grateful if you could answer the following questions:

  1. You use software like Windows mail client live mail?

  2. Remember to make changes on the computer before the show?

  3. What is the exact error / popup you get when you open the mail application?

If you cannot open Internet Explorer or if it opens briefly and then closes, the problem may be caused by lack of memory, or corrupted or missing system files. Reboot your PC to erase the memory and then open Internet Explorer by itself.

Method 1: follow the steps in troubleshooting this article and check if that helps:

What to do if Internet Explorer does not work

http://Windows.Microsoft.com/en-us/Internet-Explorer/IE-crashes-stops-working#IE=IE-10

Disclaimer reset Internet explorer:

WARNING: Reset Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

If the problem persists, proceed to the next method.

Method 2: Run the Troubleshooter of Apps. This tool can automatically identify and fix problems with the applications.

Note: This utility automatically corrects some problems that may prevent your running applications, including the suboptimal screen resolution and security or incorrect account settings.

Please consult the following link for troubleshooting if the troubleshooter does not help:
http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

I hope this helps. If you need help with Windows, let us know and will be happy to help you.

Tags: Windows

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