Mail application will not work

the email app doesn't work, so I couldn't open it. I saw this site on uninstall app and get a new one. So I uninstalled, then went to look for the new application. I clicked on install and it said could not complete the purchase because too slow internet connection. So, how can I get a new application? Thank you

Hi Helen,

Thank you for your update on the issue.

I suggest you to reset Windows Store Cache and check.

a. press on the key Windows + Q.

(b) in the search box, type WSReset.exe and press ENTER.


This should reset your cache to the store.

In addition to this, I suggest you try the steps posted by Roman sirot replied on 12 December 2013 in the following thread and check if they are useful.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-ECOMS/Windows8-mail-app-unable-to-reinstall-error-code/1d31971a-b5cd-4763-9F9F-c672e82910f8

Check if the problem persists. After return your results for assistance.

Tags: Windows

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