Mail application Windows8 impossible to reinstall the 0x80073d05 error code

Hello

Yesterday my mail app froze. I tried to restart the pc several times without success. All other apps worked fine. Only when I opened the mail app it freezes.

I uninstalled it with app calendar, messages and people.

When I tried to reinstall I got 0x80073d05 error code

I tried Microsoft fix - the program went very well and said it fixed a few problems. I restarted the computer and tried to reinstall the same mail app error message.

I ran the sfc/scannow command prompt as an administrator. I got the message that he could not fix it.

I have cleared the cache store with wsreset.exe

I can install other applications like yahoo mail without any problems. Only the Mail app, I can not install.

Please notify.

-sirot

This is now fixed.

Uninstall application mail to all users, and administrator.

If you have previously had a user account and removed (by using the management of user accounts), but kept records like I did. Delete these profiles of account as below (step 1)

1. I used to have another user account and I deleted it earlier. I found that I kept the files of this account.

Initially, I tried to remove the folder from the file Explorer (file c:\users\Name) user account. There are two files impossible to remove. I had to remove it from the command prompt. Then this folder account user as c:\users again and again after deleting it several times. Then I connected to the default Administrator account and deleted the user account from the file Explorer folder. I disconnected administrator and logged into my usual account. This stopped the record of user appear again.

Even after uninstalling application mail - folder for communications app existed. Here's what I did:

2. I renamed the communicationsapps folder in the path:

C:\Users\UserName\AppData\Local\Packages

(I could not remove the folder - I got error that folder is not empty.) This is why I renamed it).

After that, I have reset the cache to store windows and reinstalled the mail application. It worked. I don't know which of the previous step contributed. I think this is step 2.

Tags: Windows

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    01/06/16 15:53:38:766 | [INFO] |  |  |  |  |  |  | 224. start of download *.
    01/06/16 15:53:38:766 | [INFO] |  |  |  |  |  |  | 224. WDM Version is 3.0.0.41
    01/06/16 15:53:38:781 | [ERROR] |  |  |  |  |  |  | 224. Is the windows error code - 12180
    01/06/16 15:53:38:781 | [ERROR] |  |  |  |  |  |  | 224. Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.
    01/06/16 15:53:38:781 | [ERROR] |  |  |  |  |  |  | 224. Impossible to adjust the setting on the proxy computer
    01/06/16 15:53:38:781 | [INFO] |  |  |  |  |  |  | 224. The file to download is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32
    01/06/16 15:53:38:781 | [INFO] |  |  |  |  |  |  | 224. Going to download the file to C:\Users\Bormat7\AppData\Local\Temp\{30956999-D9B8-4576-BCAA-7E0E49980160}/applications.x ml
    01/06/16 15:53:38:891 | [INFO] |  |  |  |  |  |  | 224. Preference: The customer put the preference for single stream download
    01/06/16 15:53:39:814 | [ERROR] |  |  |  |  |  |  | 5552 | Is the windows error code - 12150
    01/06/16 15:53:39:986 | [INFO] |  |  |  |  |  |  | 4164 | Download the complete file: https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32 size: 28108 bytes, Taken Time: 984.000000 milliseconds
    01/06/16 15:53:40:517 | [INFO] |  |  |  |  |  |  | 48. *******************End****************

    01/06/16 16:13:06:545 | [INFO] |  |  |  |  |  |  | 3704 | start of download *.
    01/06/16 16:13:06:545 | [INFO] |  |  |  |  |  |  | 3704 | WDM Version is 3.0.0.41
    01/06/16 16:13:06:545 | [ERROR] |  |  |  |  |  |  | 3704 | Is the windows error code - 12180
    01/06/16 16:13:06:545 | [ERROR] |  |  |  |  |  |  | 3704 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.
    01/06/16 16:13:06:545 | [ERROR] |  |  |  |  |  |  | 3704 | Impossible to adjust the setting on the proxy computer
    01/06/16 16:13:06:545 | [INFO] |  |  |  |  |  |  | 3704 | The file to download is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32
    01/06/16 16:13:06:545 | [INFO] |  |  |  |  |  |  | 3704 | Going to download the file to C:\Users\Bormat7\AppData\Local\Temp\{B5716191-6C7D-4BA7-82CF-F8F719C174D8}/applications.x ml
    01/06/16 16:13:06:670 | [INFO] |  |  |  |  |  |  | 3704 | Preference: The customer put the preference for single stream download
    01/06/16 16:13:07:874 | [INFO] |  |  |  |  |  |  | 2096 | *******************End****************

    01/06/16 16:18:30:134 | [INFO] |  |  |  |  |  |  | 4940 | start of download *.
    01/06/16 16:18:30:134 | [INFO] |  |  |  |  |  |  | 4940 | WDM Version is 3.0.0.41
    01/06/16 16:18:30:150 | [ERROR] |  |  |  |  |  |  | 4940 | Is the windows error code - 12180
    01/06/16 16:18:30:150 | [ERROR] |  |  |  |  |  |  | 4940 | Could not get the user proxy settings. The error is 12180. Ignoring the proxy setting in this case.
    01/06/16 16:18:30:150 | [ERROR] |  |  |  |  |  |  | 4940 | Impossible to adjust the setting on the proxy computer
    01/06/16 16:18:30:150 | [INFO] |  |  |  |  |  |  | 4940 | The file to download is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32
    01/06/16 16:18:30:150 | [INFO] |  |  |  |  |  |  | 4940 | Going to download the file to C:\Users\Bormat7\AppData\Local\Temp\{6DF08DD8-E056-4F9B-A2A5-2D42275E1588}/applications.x ml
    01/06/16 16:18:30:259 | [INFO] |  |  |  |  |  |  | 4940 | Preference: The customer put the preference for single stream download
    01/06/16 16:18:31:681 | [ERROR] |  |  |  |  |  |  | 5956. Is the windows error code - 12150
    01/06/16 16:18:32:009 | [INFO] |  |  |  |  |  |  | 4452 | Download the complete file: https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud & name = CCLBS & osVersion = 6.2.0 & platform = win32 size: 28108 bytes, Taken Time: 1531.000000 milliseconds
    01/06/16 16:18:32:541 | [INFO] |  |  |  |  |  |  | 2944 | *******************End****************

    Hello

    Please see Re: Error Code 12180 and error Code 12150

    If you are still experiencing a problem, contact our support here https://helpx.adobe.com/contact.html

    I hope this helps you!

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