Mail update of blackBerry Smartphones

Similar Questions

• Software updates of blackBerry Smartphones

  My BlackBerry 9930 cannot send request for available updates via the wireless network

  EmmanuelSmith911 wrote:
  I tried and nothing has changed,

  Hmmm... Sorry to sound as I do not understand, but well I don't. Does this mean that the steps, has worked exactly as described, but do not resolve the symptoms you have described initially? Alternatively, the steps even not worked exactly as described?

  EmmanuelSmith911 wrote:
  I'm starting to think that this could be the it policy which could cause this problem. How can I remove the it policy?

  It is possible. But if you stay on BES, you cannot remove the it policy... you have to work with your BES admins to solve the problem.

  If you are not on BES, you must first check if you have a latent policy on board:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you have one, then this is the only method to remove:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware you warnings... it's completely destructive to everything you have on your device now, then you must know how to recover from that after the withdrawal of the policy. If you choose to use the backup/restore as your method of recovery, so make sure you do selective and not wholesale... If you restore databases who say company policy or something similar, then you just put it on your device policy, and be right back where you started.

  Good luck!

• Using software update to blackBerry Smartphones.

  I had planned an update last night to demand for 2300 hour British. When I woke up, I found my phone was off and the charger was out of my phone. When you turn on again my phone, he immediately started backup software, which was going well until he started the social RSS update. Due to the fact he did not pay all night, it was not connected to a sense of network, it appears 'Social Feeds 0% '. Unfortunately, I can't leave this screen and so it tried to save social stream without connection for the last 6 hours.

  Thank you

  Tom

  Hello and welcome to the community!

  First - reduce the size of the font in your messages... the effect is the same as if you had used ALL capital LETTERS, for which this article could be useful:

  • http://kathrynvercillo.HubPages.com/hub/what-people-think-when-you-type-in-all-caps

  Now to your problem...

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update to blackBerry Smartphones

  I'm going to bundle torch 9810 7.1 2108 (v7.1.0.746, platform 5.1.0.546)

  There is no option in my phone to update the software on the phone itself

  can u suggest how to get that?

  also I don't know what NFC and how to use it in my phone

  and it doesnot contain also an fm radio... as indicated by the site to version 7.1

  and also mas bb do not work on my device

  Hi rhythm_mittal

  Here, it is recommended that you upgrade your blackberry operating system 9810

  The latest version is 7.1.0.912

  And here is a method to update the information.
  Knowing that the application is no longer compatible with OS 7.1 or then Waze BlackBerry Maps give you problems with version 7.0.

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Update blocked blackBerry Smartphones?

  I was invited by my Bold 9900 that an update was available and I started the process.  I was warned that I would not be able to make an emergency call two hours etc., which was fine since I was at home.  However, 5 hours later and he blocked to "Backing Up your data '"Social Feed"0% 19%.

  I only am not tech savvy enough to understand why it would take so long?

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Problem installing the update of blackBerry Smartphones BB App World

  I have a very old BlackBerry App World build my torch.  While I wait for a Z10/Q10, I try to update.  For some reason when I update to 2.1.1.2 to 4.3.0.26 I get a Setup error.  Any suggestions on how to do it?  I don't see a way to remove the BlackBerry App World and reinstall.  Thank you.

  -Eric

  Hi ericschiff

  Welcome to the Forums of the BlackBerry Support

  What model of torch you have! If you encounter a problem with the update you can try to re - install BlackBerry World. For which first of all, go to Options > device > application > locate and remove BlackBerry World of this list.

  KB10040 : How to view or delete an installed BlackBerry smartphone applications

  After deletion to perform a battery pull reboot by removing the battery in your device is on.  After you restart your BlackBerry browser go to www.blackberry.com/appworld and download the most recent version. Perform a restart after the installation.

  Try it and tell us if you feel any problem.

• The mail icons new blackBerry Smartphones

  I have no unread messages, but there are two icons of mail on the screen. One leans to the right with a red 'x' in the upper right.  The other seems normal and the number goes down I read a message.  I deleted all my messages, but said leaning box 7 and the normal box says 1.

  Thank you

  Mitch

  If maisl isn't here as stated above then you must erase your SMS database.

  To clear the TEXT completely check following the steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore, and then click Advanced.
  4. In the list of device databases, select the appropriate database.  For your problem, select SMS.
  5. Click clear.
  6. In the warning window, click OK.

  Don't forget to have if you erase your SMS as mentioned above, then all Messages will be lost and cannot be extracted unless you have a backup.

• Updated to blackBerry Smartphones BB8310 4.5 - almost lost everything

  Update Blackberry 8310 to 4.5 - major problems...   Why the update do 99% of my messages, 100% of my photos, all my calendar events, delete and change my custom settings?
   
  How can I get that back?

  Hi and welcome to the Forums!

  If you've made a backup as part of the update process (providing the Office Update method... maybe not OTA Update method), you can restore this backup file. See this procedure:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you do not have the necessary backup file, then unfortunately you out of options, I'm afraid...

  Good luck!

• Update the BlackBerry smartphone email Setup wiped Bold 9700!

  On 10 June, I received a notification that a new update is available for the configuration of Internet mail application. I can't access my em-mail settings without having to download the update. I downloaded the update and then restarts, there was an error message saying that the software could not be found! Nothing on my phone a white screen with a long list of names of software files. I couldn't go past this screen, make telephone calls, text or even turn off without removing the battery! Support BB has been able to help me to reinstall the operating system and restore man through the desktop software (Unfortunately my last sync was 4 months ago so I lost all my apps).

  To this day, he still invites me to download the update when I try to access the configuration of the e-mail application. I don't know which version of the update was June 10, but the projection of the version is 6.11.0419.0755. I need access to this application, but I'm terrified to download the update. This version of the update has been corrected or is it always corrupt?

  Hey! See this ad: http://supportforums.blackberry.com/t5/BlackBerry-Bold/Blackberry-Email-Setup-Fail/td-p/1082517

  It has the same step by step I've taken. Good to know I wasn't the only one!

• New update for blackBerry Smartphones

  An e-mail received this evening that there is an update available for my phone...    Verizon 8330.  When I went to the site of Blackberry and check updates with apploader it says that I'm running the latest version of the OS 4.5.0.138, for my curve.  Anyone else get this email with different results or now that this update is subject?  I was hoping it was the long-awaited updgrade and rumor of OS 5 for the curve.

  Hello!

  RIM does not release updates to end-users... businesses to do. Therefore, rather than checking a RIM Web site, you must control a VZW website. You can find it via this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Good luck and let us know!

• E-mail accounts old blackBerry Smartphones Delete

  I have a user who has updated to the new curve 2.  We run BES 4.1.  This user has two associated access additional e-mail accounts.  No account is valid.  I am trying to remove the accounts but can't.  I tried to go to the configuration of email accounts and select the accounts, but they do not exist.  Is it possible to update the service book and send it back?  Is there another method, possibly using Blackberry manager?  Any help would be greatly appreciated.

  OK, additional information usually helps clear the air!

  Options > Advanced > Service books.

  Find the email address service books (there should be two, [cical] and [cimime] and remove them.)

• Firmware update for blackBerry Smartphones

  Because of the usual problems of MMS with Blackberry 8100, I suggested updating the firmware with the version 4.2.1.101. I found another version, I think it's a newer version, the 4.5.0.55.

  I need to know:

  1 should I try and install the 4.5.0.55 or maybe it's not correct for my phone or not solve my problems with the reception/sending MMS (which, at the present time, is impossible)?

  2 - is enough to make a backup with Desktop Manager - in case I have problems with the new version and want to return to the older? What are the backupped of data, the current firmware and all my personal data - contact, activities etc., or only one of these options?

  Thank you very much to all the world, I'm really in trouble - need to MMS for work and my impossible to subscribe internet provider plan!

  It could be a limitation with the device, not the SIM card.  I use a BlackBerry Sprint device, and I can't send and receive MMS messages.  However, if I had to switch my number on a regular cell phone, then I could send and receive MMS.  I just guess that it might be the same problem you are having.  Which carriers do you use?

  You can not save the previous firmware, only the data on your device (which again, is always a good thing).  When you connect your BB to your PC, start the Desktop Manager to the top and click on the Save icon.

  If you want to have a copy of the firmware that you have now, in case you want to downgrade to it, you will need to check on your carrier's Web site, or Google search perhaps.

  If you have the old and the new firmware (not just downloaded, but installed) on your PC, you will be prompted to update your device when you connect it to the PC.  To downgrade, just uninstall the new firmware via Add/Remove programs and connect the device again - you will be prompted to downgrade.

• 7.1.0 update package blackBerry Smartphones Blackberry 2102

  I've updated the old software thinking there would be benefits for my curve 9360,.

  Nothing has really changed except that Blackberry messenger doesn't open, people said that my messenger is

  broken and they can't reach my. While I try to reinstall Blackberryworld app store, it doesn't allow me to uninstall the

  current version. IM thinking to downgrade the software to the original, but that would take another hour of my time, are there solutions for the new update?

  

  Connect your device to your PC and open the desktop software. Then click on "delete". Do a selective deletion of the BBM surveys database (you can do a first backup just to be sure) and then disconnect and try connecting BBM again.

• Updates to blackBerry Smartphones ever!

  Heya, I've had this phone for 1 and a half year now and I NEVER got an update.

  BBM updates ever when most people have.
  My bb app world never updated and most of the things said
  "This application is not available on your device or your carrier.

  At the moment my phone on the wireless update thing: 4.6.1.314

  Hello!

  Try to connect your USB cbale to active Internet Laptop/Desktop device.

  Open BlackBerry Desktop Software.

  Now, click on upgrade or it will automatically detect the upgrade of the operating system for Curve 8520.

  The latest version is OS5 for her.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors invest it times on this Message more.

  Thank you

• Box Update recent blackBerry Smartphones bbm disappear

  Hello

  The 2 days that my recent update box of BBM is disappear. I'm unable to check the status of one in my list or recent updated photos to date. I use blackberry 8520.

  Kindly help me on this. I would be very grateful to you.

  Concerning

  Hello and welcome to the community!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!