Update the BlackBerry smartphone email Setup wiped Bold 9700!

On 10 June, I received a notification that a new update is available for the configuration of Internet mail application. I can't access my em-mail settings without having to download the update. I downloaded the update and then restarts, there was an error message saying that the software could not be found! Nothing on my phone a white screen with a long list of names of software files. I couldn't go past this screen, make telephone calls, text or even turn off without removing the battery! Support BB has been able to help me to reinstall the operating system and restore man through the desktop software (Unfortunately my last sync was 4 months ago so I lost all my apps).

To this day, he still invites me to download the update when I try to access the configuration of the e-mail application. I don't know which version of the update was June 10, but the projection of the version is 6.11.0419.0755. I need access to this application, but I'm terrified to download the update. This version of the update has been corrected or is it always corrupt?

Hey! See this ad: http://supportforums.blackberry.com/t5/BlackBerry-Bold/Blackberry-Email-Setup-Fail/td-p/1082517

It has the same step by step I've taken. Good to know I wasn't the only one!

Tags: BlackBerry Smartphones

Similar Questions

  • Application of blackBerry Smartphones Email Setup cannot connect to the server.

    We lived in Dubai and moved home to Omaha NE.  We had ATT go phones for Omaha, BB makes bold to Dubai. I took the my ATT sim put in bold, and everything worked perfectly.  I did the same for Ken and his phone and SMS works, but email will not send or receive. His "BOLD" is a little newer than mine 9780.

    When I click on setup of e-mail, the application initialization displays this message, "your device had a problem connecting to the server to try again Cancel" we have ATT connections and Wi - Fi and Bluetooth connection works.  The GPS knows where we are.  I can't understand the problem.

    Hello and welcome to the community!

    I think you need to talk to AT & T. From what I can see, that it looks not to the network AT & T natively supports the 9780 for automatic recording of THS and automatic distribution of maintenance book, which are necessary in order to receive all exclusive services BB (including e-mail). In addition, you must be a subscriber to a package of data from AT & T that activates the services you want - I doubt that the plan 'go' includes BB services.

    What I think is happening is that your BB continues to receive services of BIS of the carrier of Dubai, even if your BB is flowing on the ATT network. This can happen, but only until he discovers the carrier of Dubai and it stops at their end. I suspect that for Ken carrier of Dubai has already stopped all services... from where the reason why his BB can get no exclusive BB service.

    Get a BB to work on a medium that is not natively supported the specific model number is very very tricky... you can usually get services voice-level (for example, calls, voice mail, SMS), and sometimes even generic data services (for example, web browsing), but not exclusive data BB services (BBM, email, etc..).

    Then, talk to AT & T to be sure that you can use in fact entirely of these devices on their network... you need to ask him the question very specifically-"your network natively supports it of my 9780 for automatic recording of HRT and Service delivery book?"

    Good luck and let us know!

  • For the blackBerry Smartphones email folder icon has disappeared!

    9650 w/bundle 6.0

    My email icon disappeared from my screen.  My verizon email account is listed in the "setup."  I tried turning the power on/off the phone; no change.  I have remove the e-mail account setup and then entered it again and still no luck.  How can I get the email icon to reappear on my phone?  Help!

    The first thing to do is to press your menu button and select Show all or show that one is available. If who does not show your icon, you will need to reload your OS. Not to worry, it's really easy to do. Plug your phone into BlackBerry Desktop Software, click Device > backup and make a backup of your data. Once this is done, click again on the device, and then click on restore. Find the backup file that you just created and load it onto your phone. This will restore your email to your home screen icon. It's a good idea to do regular backups so make a habit to backup your phone at least once a month.

    See you soon.

  • Installation of the blackBerry Smartphone email problem?

    Hi all

    I recently got a 9700 replacement which is brand new.  I was not able to setup email?  When I go into the configuration of email, he says: select an email from installation opiton. But only has 1 option that says: I want to use a professional email with Blackberry Enterprise Server account.  This is not what I want to do?  Of course, I tried to set up there, but without success... Any help to fix this would be wonderful.

    See you soon

    visit this site from the browser on your device.

    www.BlackBerry.com/Integrate

  • The blackBerry Smartphone email troubleshooting

    I have a 9320 VAT. I can receive emails, but I can't send / respond to them.  When I answer you, it appears with "you are currently on a service plan that does notsupport this application." If you want to use this application, please contact your service provider to upgrade your service plan'.  I contacted my service provider repeatedly and they reset my plan of many times.

    This time, they said to enroll in their mail server on my phone to update the server. I can't find a place for it in my settings of the device or by e-mail. Where update/save the sound server on my phone? Is this a problem with my phone or my ISP?

    In fact, it might be inside that I gave you above. Or maybe the messaging configuration wizard. But, not knowing exactly what they want you to, I'm only guessing.

    You really need to insist that they tell you exactly what to do and not let you fob off the coast with generic instructions. You PAY for 100% of your services and 100% of your formal support... at the present time, they deliver or you...

  • BlackBerry Smartphones in need for Bold 9700 BlackBerry Desktop software

    Hi all
    I need the link to download the software of BlackBerry Desktop for bold 9700:
    -
    BlackBerry® 9700
    Smartphone (3G, Wi - Fi)
    6.0 bundle 1879 (v6.0.0.448, platform 6.6.0.124)
    Band 3G 1,2,5,6
    The kernel v3.8.6.5 encryption
    Brand version: 1.0.88.664u

    Concerning

    BlackBerry Desktop Manager takes in charge all Blackberry handsets and the Playbook.

    You can find more details on the Windows version here - http://btsc.webapps.blackberry.com/btsc/microsites/msbrowse.do?UMBrowseSelection=SG_BLACKBERRYDESKTO...

  • BlackBerry smartphones help me for bold 9700

    I want to change the layout of the blackberry bold 9700, how to change it... Please giv a step by step information thank you

    pls bring hamer, a few pieces of your mobie then porter paint oil, piece of painting one of your mobile phone, put super glue and beyond all the pieces back as they were.     your black Berry is painted, and thanks for giving me...

  • BlackBerry Smartphones Can you enable bold 9700 on BES10

    Can we enable Bold 9700 on a BES 10 Server?

    # You have need for a BES 4 or 5 server.

  • BlackBerry smartphone email Setup - Windows LiveMail error - update failed

    Hello everyone, I'll try to be as accurate as possible, I'm sorry, until find us this first situation first, screenshots will have to wait.

    I made the turn on the merry-go-round of configuration e-mail for more than a few hours now and I can't understand what could possibly impede this simple installation procedure. I forget something obvious ridiculously here?

    Hooked up to a B - Berry Curve 9300 by Koodoo Mobile here in Canada a few days ago.

    The package includes 2 GB of data, a text access and calling the package with visual voicemail.

    Everything seems to work normally, I mean, I go to Configuration > email accounts (there is a short break, the software checks the updates), and then I get to the email settings window where you can choose among different messaging clients (Gmail, Yahoo!, AOL, Windows Live...)

    By clicking on Windows Live, this opens up a submenu (@hotmail.com, @msn.com, @live.com)

    I have scroll and select @hotmail.com enter my address complete email and password - hit continue and I get the error message "failed to update".

    I have BES activated/installed or do I need to download a book service?

    Do I need to adjust mobile settings in Windows Live?

    Should I throw my curve of B-Berry under a bus and hope for the best?

    On that last note, but what gives a joke? Any help appreciated and thanks in advance to all contributors.

    I could not find all the answers on this forum about the error message that I received everything trying to implement my client WindowsLive Mail.

    A quick call to Koodo Mobile quickly solved the problem. The technician would however not specify the cause of the problem. I know that Service books were broadcast on my device, as we had to check that the device has been registered on the network by means of access to the host Routing Table (Options > Search Bar > type in host , and then scroll down to select the host Routing Table - use the Menu key to save) and then I turned off the BB Curve 9300 removed the battery for 30 seconds and then reinstalled the battery allowing the machine to start.

    Everything works perfectly now.

    You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636).

    Hope that this help anyone having similar problems with their BB Curve 9300.

  • The blackBerry Smartphones Email reconciliation

    I have my gmail account set up on my "BOLD" and everything works beautifully except a question of reconciliation, I have.  In my email reconciliation options, for "on conflicts', I selected"victories of the mailbox".  From my understanding, this means that if I delete an email from my gmail on the web, it should also remove from my "BOLD".  Not much happens.  Conversely, when I delete e-mails from my "BOLD", they are also deleted from my gmail on the web.

    Hello

    Gmail will not reconcile on your device. Yahoo can, but not Gmail.

    Close settings functions you can have on your email:

    Delete on handheld

    Delete on handheld and mailbox

    Victories of the mailbox.

    Here's an article that explains how it works and what do the options mean:

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB13509&sliceId=SAL_Pub...

    Thank you

    Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

  • BlackBerry Smartphone email setup

    Hi, I have a bb Curve 9360 and when I tried to set up my email account, I think that I clicked on the wrong thing: the company's account. The problem is I don't have a company, I just hotmail. But there is no possibility to go back and click internet e-mail account. Someone at - it a suggestion?

    Thank you

    Hello aviator1997,

    Well all you have to do is your wireless service provider or the carrier and let them activate BIS or blackberry Internet service in your account to take advantage of the services of Blackberry like BBM, Facebook, email and much more. Call them and see what they can offer.

    Good luck

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • Validation of the blackBerry Smartphone email

    I had my turn bbry for 3 years and never had this problem. I get a message that I need to validate my email on my blackberry, but every time I try it says not a valid username password and cannot validate.  I have my name & written so I know they are correct, but it does not recognize the password system.  I call everyone?

    Hello

    Try to simply delete the account, perform a battery pull - while the unit is turned on, remove the battery for 15-30 seconds, then reinsert and wait for the device to reboot. Once that is done, try to set up the e-mail again account. It should work now.

    If that does not work, contact Sprint Technical Support. They can help you to get this resolved and if they are unable, ask them to he climb on BOARD.

    Good luck and I hope this helps!

  • Refresh rate of the blackBerry Smartphones Email

    I have an 8330 through US Cellular. I'm curious if anyone knows how often the BB checks for new messages. Also if there is a way to set the rate that he does.

    They are both my email accounts set up through different servers. Today, it took about 15 minutes to get the e-mail after it was sent.

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB13374&sliceId=2&docTy...

    You cannot change the rate, but the rate varies on the type of server or e-mail integration

  • Text of the blackBerry Smartphones Email message

    Since about 10 days ago, I very rarely read the text (most of the text is missing) in an email received on my work and personal email accounts.

    Any ideas?

    I don't think I've changed the settings.

    Above all, it worked well!

    Hello and welcome to the community!

    Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    Best!

  • Update the blackBerry Smartphone applications lost with the new device

    Hello

    I lost a few apps after downloading the latest OS - the most important is my password, suggestions as to how can I get it back?

    Hello mfheatlie,

    Welcome to the community,

    Before the upgrade you have your backup on desktop software?

    If Yes can then connect your device to desktop BB software > software on the BB desktop click applications>

    There, you can see everything that you request list before your upgrade.

    Select the Application that you want to transfer and then click APPLY.

    If your applications lost are paid APPS. and you can not get to watch this link wire relocation paid apps

    I hope that your problem decided. Good luck.

Maybe you are looking for

  • I get a yoono pop up and I can't get rid of

    I'm a pop YYoono for Iphone and it lights whenever I get a new page, it only happens with mozilla and internet explorer is clear

  • Why an installation of XP on a Tecra S1 takes so long?

    Hi allJust bought a computer laptop tecra S1 hand 2nd off ebay. The hard drive didn't work more to have bought another and I'm trying to do a clean install of windows xp. I've done it before on many desktop computers, but never on a laptop. The insta

  • disabled system key: 99587856

    My used Hp laptop is locked. I was simply by changing the names of things and it restarts and shows a blue window saying provide admin password password or power. I have not because it is a flea market purchase. I no nothing about computers. Help me!

  • The system fan is out on PC... need info. to replace

    Hello My PC is out after receiving a message saying that my system fan was about to leave. Which fan is, so I can order and is it hard to replace these fans? If I try to do, I want to make sure I order fan. HP Pavilion #a6700y model series #[number o

  • Before camera: Flip photos

    Whenever I take a picture using the front camera, horizontal mirror pictures. Is this a bug, or can be changed via a setting? I want to see that I took to them.