The mail icons new blackBerry Smartphones

I have no unread messages, but there are two icons of mail on the screen. One leans to the right with a red 'x' in the upper right.  The other seems normal and the number goes down I read a message.  I deleted all my messages, but said leaning box 7 and the normal box says 1.

Thank you

Mitch

If maisl isn't here as stated above then you must erase your SMS database.

To clear the TEXT completely check following the steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore, and then click Advanced.
  4. In the list of device databases, select the appropriate database.  For your problem, select SMS.
  5. Click clear.
  6. In the warning window, click OK.

Don't forget to have if you erase your SMS as mentioned above, then all Messages will be lost and cannot be extracted unless you have a backup.

Tags: BlackBerry Smartphones

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